Customer Experience Specialist
3 days ago
Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at The Marq at Highland Park Apartments.
In this role you would work part time on Saturday (10-5pm) and Sunday (11-5pm).
As a Customer Experience Specialist you:
- Put your upbeat attitude, communication skills, and creativity into action
- Stand and smile when greeting all customers including prospects, residents and vendors when they enter the office
- Provide courteous and prompt responses to all resident and prospect inquires via phone, email and text
- Answer all phone calls to the property and take detailed notes and information
- Ensure apartments are ready to show daily and for upcoming move-ins
- Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents
- Understand pricing and information about all available apartment homes, and be able to answer questions to any prospective renters
- Assist in planning community events and social media marketing
- Organize package room daily as packages are delivered
- Maintain community related communications and vendor relationships
- Begin to kick start your career with room to grow into future management position.
Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last
-
Customer Experience Specialist
3 weeks ago
Tampa, United States Ultimate Staffing Full timeOur client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. Pay Rate: $20.00-$23.00/hour. Location: Tampa, FL - Duration: Contract The Customer Experience Specialist is an entry level cust Customer Experience, Specialist, Business Operations, Experience, Customer, Retail, Staffing
-
Customer Experience Specialist
1 month ago
Tampa, United States Ledgent Technology Full timePay Rate: $23/hour Location: Tampa, FL Duration: Contract Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you...
-
Customer Experience Specialist
1 month ago
Tampa, United States Ledgent Technology Full timePay Rate: $23/hourLocation: Tampa, FLDuration: Contract Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will...
-
Customer Experience Specialist
1 month ago
Tampa, United States Ledgent Technology Full timePay Rate: $23/hourLocation: Tampa, FLDuration: Contract Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will...
-
Customer Experience Specialist
3 weeks ago
Tampa, Florida, United States Hertz Full timeJob DescriptionThe Customer Experience Specialist is responsible for providing exceptional customer service to drive customer satisfaction and retention. This role involves creating a culture of empowerment among employees to deliver outstanding customer experiences. The Specialist will handle customer issues promptly and professionally, ensuring a high...
-
Customer Experience Liaison
3 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeUnlock Your Potential as a Customer Experience SpecialistCottonwood Residential is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will play a critical part in delivering exceptional customer experiences and ensuring our residents feel at home in our community.Key...
-
Customer Experience Representative
4 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeUnlock Your Potential as a Customer Experience SpecialistCottonwood Residential is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our community team, you will play a vital role in delivering exceptional customer service and ensuring our residents feel at home.Key...
-
Customer Experience Representative
2 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeJob Title: Customer Experience SpecialistJob DescriptionHiring Immediately Part-Time Customer Experience/Leasing Specialist at The Marq at Highland Park in Tampa, FLDo you love helping people feel at home?As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect...
-
Customer Experience Representative
3 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeCustomer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to our residents and prospective residents, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Provide courteous...
-
Customer Experience Specialist
2 months ago
Tampa, United States SolomonEdwards Full timeSolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer.The main responsibilities of this...
-
Customer Experience Representative
3 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeJob SummaryCottonwood Residential is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to our residents and prospective residents, ensuring a seamless and enjoyable experience at our community.Key Responsibilities:Provide...
-
Customer Experience Associate
2 weeks ago
Tampa, United States Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Resident Experience Specialist
2 weeks ago
Tampa, Florida, United States Second Avenue Full timeJob SummaryThe Resident Experience Specialist plays a pivotal role in delivering exceptional customer service by promptly and accurately addressing inbound inquiries through phone and email. This position is integral to evolving the service center model into an efficient help desk.Key ResponsibilitiesRespond to inbound phone inquiries from customers,...
-
Event Experience Specialist
2 weeks ago
Tampa, Florida, United States Marriott International, Inc Full timeEvent Experience SpecialistWe're seeking a skilled Event Experience Specialist to join our team. As a key member of our events team, you'll be responsible for delivering exceptional experiences for our guests. Your attention to detail, creativity, and ability to work under pressure will make you a valuable asset to our team.Key Responsibilities:Coordinate...
-
FMLA Customer Experience Specialist
3 weeks ago
Tampa, FL , USA, United States ComPsych Full timeAbout ComPsychComPsych Corporation is a global leader in mental health services and employee benefits. With a commitment to innovation and a comprehensive approach to care, we provide services to over 78,000 organizations and 163 million individuals worldwide. Our GuidanceResources brand offers personalized and integrated programs, including behavioral...
-
Hotel Guest Experience Specialist
4 weeks ago
Tampa, Florida, United States Home2 Suites Tampa Full timeHotel Guest Experience SpecialistAt Home2 Suites Tampa, we're seeking a highly skilled Hotel Guest Experience Specialist to join our team. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences, ensuring seamless check-in and check-out processes, and providing personalized support to our valued...
-
Customer Success Specialist
1 month ago
Tampa, United States Banko Overhead Doors Full timeJob DescriptionJob DescriptionCUSTOMER SUCCESS SPECIALISTBanko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback,...
-
Customer Success Specialist
4 weeks ago
Tampa, United States Banko Overhead Doors Full timeJob DescriptionJob DescriptionBanko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires...
-
Customer Success Specialist
2 weeks ago
Tampa, United States Banko Overhead Doors Full timeJob DescriptionJob DescriptionBanko Overhead Doors is searching for a friendly and highly analytical Customer Success Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, provide training to new hires...
-
Resident Experience Specialist
2 weeks ago
Tampa, Florida, United States Second Avenue Full timeJob Summary:The Resident Experience Specialist plays a pivotal role in delivering exceptional customer service by promptly addressing inbound inquiries via phone and email. This position is integral to evolving the service center model into an efficient help desk. Reporting directly to the Customer Experience Manager, the ideal candidate embodies strong...