Customer Experience Associate
4 weeks ago
The Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
Wage- $15.50/HR
Qualifications:
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
Apply today and shift your career into drive for tomorrow
Benefits and Perks:
Not only do you get to be part of an organization where you Drive your Potential, Power your Passion Below are a few perks and discounts:
Up to 40% off the base rate of any standard Hertz rental
Medical, Dental & Vision plan options
Retirement programs, including 401(k) employer matching
Paid Parental Leave & Adoption Assistance
Employee Assistance Program for employees & family
Educational Reimbursement & Discounts
Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
Perks & Discounts –Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
US EEO STATEMENT
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
-
Retail Sales Associate
1 month ago
Tampa, Florida, United States Lakeshore Learning Materials, LLC Full timeAbout the Role:Lakeshore Learning Materials, LLC is seeking a skilled Retail Sales Associate to join our team. As a key member of our retail team, you will be responsible for providing exceptional customer service and creating an unforgettable experience for our customers.Key Responsibilities:Provide great customer service and ensure a positive shopping...
-
Retail Sales Associate
4 weeks ago
Tampa, Florida, United States Saatva Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Saatva. As a key member of our sales team, you will be responsible for providing exceptional customer service and sales support to our customers in our Viewing Room and through our e-commerce channels.Key ResponsibilitiesProvide personalized sales...
-
Customer Experience Ambassador
6 days ago
Tampa, Florida, United States T-Mobile Full timeJob OverviewWe're looking for a highly motivated Customer Experience Ambassador to join our Retail Team. As a Mobile Associate, Store-in-Store, you will be an integral part of bringing the T-Mobile brand to life within National Sales partner locations.You will create energy and excitement around our products and services, building relationships with...
-
Lead Store Associate
4 weeks ago
Tampa, Florida, United States Curaleaf Full timeJob OverviewAt Curaleaf, we're redefining the cannabis industry with a commitment to quality, expertise, and innovation. As a leading global cannabis provider, our brands, including Curaleaf, Select, and Grassroots, offer top-tier products and services in both medical and adult-use markets.We're seeking a highly skilled and experienced Lead Store Associate...
-
Sales Associate
3 weeks ago
Tampa, FL , USA, United States Comoto Full timeCustomer Experience SpecialistAs a Sales Associate at Comoto, you will be responsible for delivering exceptional customer experiences. You will maintain a strong sense of product knowledge and provide customers with in-depth information on product features and benefits.Core ValuesAim For The Podium: Provide an outstanding shopping experience, deliver...
-
Customer Experience Associate
4 weeks ago
United States, FL, Tampa Hertz Full timeThe Customer Experience Specialist provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer...
-
Customer Service Associate
6 months ago
Tampa, United States Ollie's Bargain Outlet, Inc. Full timeThe Customer Service Associate assists customers and helps to maintain the store appearance. The Customer Service Associate is responsible for all aspects of customer service, merchandising, and store maintenance.Come join our 40-year history of retail success, and earn a 20% discount on all your Ollie's purchases. Primary Responsibilities: Greet and...
-
Customer Experience Leader
4 weeks ago
Tampa, Florida, United States MCI Military Recruitment Full timeJob DescriptionWe are seeking an experienced Customer Experience Leader - Collections to join our team at MCI. In this role, you will be responsible for leading a team of collections professionals and driving performance, maximizing collections, and fostering a culture of excellence and compliance within the collections department.ResponsibilitiesLeadership...
-
Anthropologie Sales Associate
4 weeks ago
Tampa, FL , USA, United States Anthropologie Full timeCustomer ExperienceWe're seeking a Sales Associate to contribute to driving sales through providing a genuine and unique experience to each customer. As a Sales Associate, you'll be responsible for initiating genuine conversations to engage with customers in a personalized way, making all customers feel welcome, heard, and valued.Key...
-
Customer Service Associate
1 month ago
Tampa, United States Winn-Dixie Full timeWinn-DixieWinn-Dixie Retail Stores - 8775 TEMPLE TERRACE HWY [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...
-
Customer Service Associate
2 months ago
Tampa, United States Winn-Dixie Full timeWinn-DixieWinn-Dixie Retail Stores - 8837 N. 56TH ST. [Retail Associate / Team Member] As a Customer Service Associate at Winn-Dixie, you'll: Provide continuous attention to customer needs; Greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties; Address...
-
Customer Experience Analyst
5 hours ago
Tampa, United States Ingka External Full timeJob ID: 267042 Date posted: 26/11/2024 Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect...
-
Customer Experience Ambassador
4 weeks ago
Tampa, Florida, United States Joann Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Ambassador. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, driving sales through product knowledge and innovative merchandising, and contributing to a positive and engaging store...
-
Customer Service Associate
5 months ago
Tampa, United States Bass Pro Shops Full timeThe Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling merchandise with care, providing information and direction to customers. ESSE Customer Service, Associate, Service, Customer, Retail
-
Customer Service Associate>
5 months ago
Tampa, United States Fresco y Mas Full timeFresco y MasFresco y Mas Retail Stores - 4056 N ARMENIA AVE SUITE 101 [Retail Associate / Cashier] As a Customer Service Associate at Fresco y Mas, you will: Provide continuous attention to customer needs; greet, assist and thank customers in a prompt, courteous and friendly manner; Stock front end products; Perform cashier associate; Perform pricing duties;...
-
Customer Experience Representative
4 weeks ago
Tampa, Florida, United States Cottonwood Residential Full timeJob Title: Customer Experience SpecialistJob DescriptionHiring Immediately Part-Time Customer Experience/Leasing Specialist at The Marq at Highland Park in Tampa, FLDo you love helping people feel at home?As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect...
-
Customer Experience Specialist
2 months ago
Tampa, United States Ledgent Technology Full timePay Rate: $23/hourLocation: Tampa, FLDuration: Contract Our client is a leading national home loan lender and is currently seeking a Customer Experience Specialist in Tampa FL. The Customer Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will...
-
Customer Experience Ambassador
4 days ago
Tampa, Florida, United States Outback Steakhouse Full timeJob OverviewWe are seeking a Customer Experience Ambassador to join our team at Outback Steakhouse. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that every guest has an unforgettable dining experience.
-
Customer Service Associate
2 weeks ago
Tampa, United States Moon Moments Ltd Full timeCustomer Service Associate ~ Weekly Pay ~ On-SiteLocation: Tampa, FL Our client, a vibrant events and promotions company, is looking for motivated and personable Customer Service Associates to join their team in Tampa! If you're passionate about delivering top-notch customer experiences and enjoy working in a lively environment, this role is for you! Role...
-
Customer Experience Ambassador
4 weeks ago
Tampa, Florida, United States Buffalo Wild Wings Full timeBuffalo Wild Wings is a dynamic and fast-paced environment where you can showcase your skills and passion. As a Customer Experience Ambassador, you'll be the first point of contact for our guests, setting the tone for an exceptional experience.Key Responsibilities:Manage takeout orders and ensure guests pay for their orders efficiently.Make a lasting...