Customer Experience Representative
4 weeks ago
Cottonwood Residential is seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. In this role, you will be responsible for providing exceptional service to our residents and prospective residents, ensuring a seamless and enjoyable experience at our community.
Key Responsibilities:
- Provide courteous and prompt responses to resident and prospect inquiries via phone, email, and text
- Ensure apartments are ready to show daily and for upcoming move-ins
- Walk buildings, amenities, and vacant apartment homes to ensure quality meets Cottonwood Standards
- Understand pricing and information about all available apartment homes and answer questions to prospective renters
- Assist in planning community events and social media marketing
- Maintain community-related communications and vendor relationships
About Cottonwood Residential:
Cottonwood Residential has revolutionized the industry by introducing Self-Guided Tours, redefining the customer experience. We are committed to innovation, teamwork, and delivering exceptional results. If you are a motivated and customer-focused individual who is passionate about delivering outstanding service, we encourage you to apply for this exciting opportunity.
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