Current jobs related to Customer Service Representative Gas - Northborough - National Grid USA


  • Northborough, Massachusetts, United States National Grid USA Full time

    About UsAs a Customer Service Representative in the Gas division, you will play a vital role in our organization.Location: Northborough, MACompensation: $24.41 per hourWork Schedule: Monday to Friday, 10:30 AM - 7 PMThe energy sector is evolving rapidly. At National Grid, your contributions will impact lives and influence how energy is utilized for future...


  • Northborough, United States A. Duie Pyle Full time

    ** Customer Service Representative** **Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO010663 Showing 1 location **Job Details** **Description** **A. Duie Pyle currently has an opening for a Full Time Customer Service Representative in Northborough, MA!** **Start time 10:30am - 7:00pm Monday through Friday (No Weekends)**...


  • Northborough, Massachusetts, United States National Grid USA Full time

    About UsCustomer Support Specialist - GasLocation: Northborough, MACompensation: $24.41 per hourWork Schedule: Monday to Friday, 10:30 AM - 7 PMThe energy sector is evolving rapidly. At National Grid, your contributions will impact lives and influence how energy is utilized and consumed for future generations. Whether you are a recent graduate or a seasoned...


  • Northborough, United States U-Haul Full time

    Location: 40 Bearfoot Rd, Northborough, Massachusetts 01532 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's...


  • Northborough, Massachusetts, United States St. Mary's Credit Union Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Northborough Branch, you will be responsible for providing exceptional service to our members, handling financial transactions, and promoting our products and services.Key ResponsibilitiesMember Service:...


  • Northborough, United States SunSource Full time

    The Hope Group, A SunSource Company, is New England's leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We're more than a parts distributor. Our...


  • Northborough, United States The Hope Group Full time

    The Hope Group, a SunSource Company, is New England’s leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We’re more than a parts distributor. Our...


  • Northborough, United States SunSource Full time

    The Hope Group, A SunSource Company, is New England's leading provider of fluid power and motion control solutions for original equipment manufacturers (OEMs) and MROs. The Hope Group has over 100,000 square feet of warehousing, fabrication, and administration facilities to complement its manufacturing capacity. We're more than a parts distributor. Our...


  • Northborough, United States VCA Animal Hospitals Full time

    Client Service Representative Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? VCA Northborough Animal Hospital is seeking an Experienced Client Service Representative to join our team part-time! We are proud to provide top quality medical...


  • Northborough, United States VCA Animal Hospitals Full time

    **Client Service Representative** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? **VCA Northborough Animal Hospital** is seeking an **Experienced Client Service Representative** to join **our** **team** part time! We are proud to provide top...


  • Northborough, United States VCA Animal Hospitals Full time

    **Client Service Representative** Are you looking to join a team that values your ability to make personal connections? Are you eager to provide a compassionate first contact to pet parents in need? **VCA Northborough Animal Hospital** is seeking an **Experienced Client Service Representative** to join **our** **team** part time! We are proud to provide top...


  • Northborough, Massachusetts, United States National Grid USA Full time

    About UsAs a key player in the energy sector, National Grid is dedicated to shaping the future of energy consumption and delivery.Position: Customer Service Representative - GasLocation: Northborough, MACompensation: $24.41 per hourWork Schedule: Monday to Friday, 10:30 AM - 7 PMCompany OverviewThe energy landscape is evolving rapidly, and at National Grid,...

  • Lead Cashier

    1 hour ago


    Northborough, Massachusetts, United States Wegmans Food Markets Full time

    Job Summary:We are seeking a highly motivated and customer-focused Lead Cashier to join our team at Wegmans Food Markets. As a Lead Cashier, you will be responsible for ensuring the Front End operates smoothly and employees have the tools and resources needed to provide exceptional service to customers.Key Responsibilities:Proactively approach customers,...


  • Northborough, Massachusetts, United States St. Mary's Credit Union Full time

    St. Mary's Credit Union is in search of a dedicated Full-Time Member Services Representative to enhance our team. This role is ideal for individuals who are personable, approachable, and eager to assist others.Position Overview:Under the guidance of the Member Service Manager, this position involves executing a range of teller and member service functions in...


  • Northborough, Massachusetts, United States Renewal By Andersen Full time

    Why Choose Renewal by Andersen? Your outstanding communication abilities, dedication to assisting others, and customer-first mindset will be a perfect match for our dynamic team. A Distinctive Reputation As part of the largest window and door manufacturer in North America, we boast more five-star reviews from homeowners than any other leading full-service...


  • Northborough, Massachusetts, United States Wegmans Food Markets Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Front End Customer Service Team as a Cart Attendant. In this role, you will play a critical part in ensuring that our customers have a positive shopping experience.Key ResponsibilitiesMaintain the appearance and safety of the parking lot, including gathering shopping...


  • Northborough, United States DICK'S SPORTING GOODS INC Full time

    At DICK’S Sporting Goods , we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...


  • Northborough, Massachusetts, United States TJX Companies, Inc. Full time

    Join Our Team as a Part-Time Retail Sales RepresentativeAt TJX Companies, Inc., we pride ourselves on creating an environment that fosters discovery and excitement. Our stores are filled with a dynamic range of products, from designer items to everyday essentials, ensuring that every visit is a unique experience.Your Role:As a Part-Time Retail Sales...


  • Northborough, United States BJ's Wholesale Club Full time

    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service...


  • Northborough, Massachusetts, United States Lexus of Northborough Full time

    JOIN OUR TEAM AS AN AUTOMOTIVE CASHIERPosition OverviewWe are seeking a dedicated and professional Automotive Cashier to join our team at Lexus of Northborough. This full-time role offers a competitive compensation package and a chance to develop valuable business skills.Key ResponsibilitiesWelcome and assist customers with a friendly and professional...

Customer Service Representative Gas

1 month ago


Northborough, United States National Grid USA Full time

About Us Customer Service Representative - Gas Location: Northborough, MA Pay: $24.41 Shift: M-F 10:30 AM - 7 PM The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Whether you're fresh out of school or an experienced professional, a career with us means a place at the leading edge. It means thrilling potential and the support for training and development to reach your goals. Employee Resource Groups: ERGs at National Grid contribute to our shared future. They engage our employees and organization in creating and maintaining an inclusive workforce. Each group has a vision and mission to support recruitment, retention, talent development, and market outreach. Volunteering: From Earth Day volunteering to United Way donations to regular blood drives, National Grid employees are actively involved in the communities we serve. Job Purpose National Grid's Customer Contact Center Representative position is an entry-level, union-represented role that offers qualified candidates an opportunity to join a challenging, fast-paced environment. The position is responsible for completing detailed transactions and extensive research, analysis, and problem-solving necessary to facilitate a timely and satisfactory response to customer issues and concerns. Under general supervision, representatives handle fundamental customer contacts, including: Hybrid environment to include working remotely and/or on location, as needed. Handle emergency calls. Update customer account information. Apply customer payments. Assist customers with beginning and ending service. Schedule field orders in alignment with customer expectations. Assist customers with billing issues, both simple and complex. Handle collections-related concerns and assist customers with various options available to maintain and/or reinstate their service. Key Accountabilities Must be willing to work assigned shifts, which may include weekends, holidays, and/or overtime. Must be available for full-time training; all training is paid. Consistent and punctual attendance is a must. Must remain up to date with all verbal and written communications. Complete other duties and responsibilities including email, mail, web chat, and clerical work. Upon completion of training, identify customer account issues surrounding meter, billing, collection, and service inquiries that need resolution. Provide information on the products and programs offered by the company and generate referrals to the appropriate department, if necessary. Investigate and analyze customer issues and develop appropriate solutions to satisfy customer needs. Respond to all customer contacts, including gas and electric investigations. Will be expected to respond to emergency call-outs and work extended and planned hours when company emergencies occur. Qualifications Minimum high school diploma or equivalent; some college preferred. Must pass Assessment Test on record and training for this position. Prior customer service or credit-related experience. Ability to understand and adhere to all routines of Customer Relations, Marketing, and Operations and company policies. Knowledge of regulatory requirements. Display proficiency on all desktop computer applications necessary to perform the job. Excellent communication and negotiation skills. Good analytical skills, detailed and accurate. Organized and flexible. Motivated and adaptable. Courteous, polite, and attentive to the Client/Customer. Demonstrate and promote teamwork. Undergo random drug testing. Prolonged CRT viewing. More Information Please be advised that due to the nature of this position, incumbents are subject to federal Drug & Alcohol safety regulations governing US Department of Transportation ("DOT") covered positions. National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience, and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities, and protected veterans to join the National Grid team. #J-18808-Ljbffr