Customer Account Manager
2 months ago
T. Marzetti Company, a wholly owned subsidiary of Lancaster Colony Corporation (NASDAQ: LANC), is a manufacturer and marketer of specialty food products for the retail and foodservice markets. Our retail brands include Marzetti®, New York Bakery™ and Sister Schubert's®, in addition to exclusive license agreements for Olive Garden® dressings, Chick-fil-A® sauces and Buffalo Wild Wings® sauces. Our foodservice business supplies many of the top restaurant chains in the United States.
Overview
Reporting directly to the Director of Retail Sales, the Customer Category Manager (CCM) will be responsible for analyzing, implementing, and evaluating their business at specific key customer assignments to achieve sales objectives. The CCM manages assigned categories and customer responsibilities, acting as a liaison between the T. Marzetti Sales team and the Customer's key contacts. They are responsible for delivering sales objectives and targets, utilizing the intersection of brand and customer strategies, while adhering to company policies and procedures.
The CCM will work with support of the Director of Retail Sales to carefully analyze, recommend, and implement all strategies and tactics agreed upon that maximizes long term volume and profits for the company.The CCM manages assigned categories and customer responsibilities, acting as a liaison between the T. Marzetti Sales team, external broker partners and the Customer's key contacts. Additional responsibilities include recommending and managing promotions/merchandising activities and supporting volume forecasting and business reporting.
Responsibilities
- Develop rapport and manage relationship with key customer and broker partner contacts contacts, ensuring achievement of base business objectives (Distribution, Shelving, Merchandising, Promotions)
- Manages Trade plans execution and updates in Trade management & Customer Systems
- Facilitates and supports Deduction Management (research, clearing, reconcile) with key broker contacts and internal T. Marzetti contacts
- Assists external broker partners with Customer Contracts & specific customer system interface (Master data/New item set up, pricing, data entry
- Daily interaction with Director for strategic direction / oversight (Trade, Revenue, Forecasts)
- Interactions with customers and external broker partners for the planning and execution of trade, new items, and supply chain forecasts
- Interface with customers at meetings, presentations, etc. to support Direct Customer objectives
- Travel expected up to 25%-30%
- Bachelor's degree in Business or Economics or equivalent experience.
- 2-5 years in CPG HQ or Field Sales supporting key customers including reporting, planning, indirect selling, and sales execution.
- Strong sales and customer relationship background with an understanding of business processes and/or Category Management.
- Ability to work within team environment, collaborating cross-functionally and vertically within the organization.
- Strong technical skills including MS Office (Excel, Powerpoint, Teams, etc.) and experience with IRI, Trade Management Systems, etc.
Working Conditions/Environment
Works in a normal office environment where the employee is regularly required to speak, see, hear, sit, stand, talk, type, walk and bend while moving about the facility. The noise level in the office is quiet. Occasional travel to plants or meetings is required.
We have other current jobs related to this field that you can find below
-
Sr. Manager, Customer Account Management
2 months ago
Columbus, United States American Chemical Society Full timePosition Summary: This position is responsible for directly administering, coordinating, and managing SciFinder, Academic, and STN customer support functions. Incumbent is responsible for the overall accuracy of CAS customer master data and manages the functions of customer master data related projects and coordinates the overall Customer Master Data working...
-
Customer Accounts Advisor
4 weeks ago
Columbus, United States Aaron's Full timeAaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them...
-
Customer Accounts Advisor
1 week ago
Columbus, United States Aarons Full timeAaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them...
-
Customer Account Specialist
3 weeks ago
Columbus, United States McNaughton-McKay Full timeJoin the company that helps make American manufacturing possible. You’ll work alongside essential industries such as automotive, plastics, food, beverage and aerospace, while becoming an employee owner through our Employee Stock Ownership Plan (ESOP). As a McNaughton-McKay employee, not only do you help the company succeed, you also share in the...
-
Account Manager
2 months ago
Columbus, United States Affinity Full timeMy financially stable and profitable client is seeking Account Managers to join their INTERNAL sales team. As an Account Manager, you will be responsible for managing a portfolio/established territory of key accounts, building, and maintaining strong relationships with their customers. You will serve as the primary point of contact for customers,...
-
Account Manager
1 month ago
Columbus, United States Management Business Solutions Full timeThe Account Manager will be responsible for handling OEM service accounts, as well as aftermarket customer accounts. This will include developing and maintaining strong, positive relationships and communication with customers at both individual and company scopes. Monitor customer orders - communicate lead-times, part availability, scheduled ship dates....
-
Customer Account Specialist
4 weeks ago
Columbus, United States Randstad North America, Inc. Full timeAre you detail-oriented and passionate about providing top-notch customer service? We are seeking a dedicated Customer Account Representative to join our team. In this role, you will be vital in maintaining accurate account information, resolving dis Account Specialist, Specialist, Customer, Account, Retail, Staffing, Information
-
Customer Account Specialist
1 week ago
Columbus, United States McNaughton-McKay Full timeJoin the company that helps make American manufacturing possible. You'll work alongside essential industries such as automotive, plastics, food, beverage and aerospace, while becoming an employee owner through our Employee Stock Ownership Plan (ESOP). As a McNaughton-McKay employee, not only do you help the company succeed, you also share in the rewards....
-
Account Manager
2 months ago
Columbus, United States International Staff Consulting Full timeMy financially stable and profitable client is seeking Account Managers to join their INTERNAL sales team. As an Account Manager, you will be responsible for managing a portfolio/ established territory of key accounts, building, and maintaining strong relationships with their customers. You will serve as the primary point of contact for customers,...
-
Customer Account Specialist
2 weeks ago
Columbus, United States American Packaging Corporation Full timeJob DescriptionJob DescriptionDescription:For over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were...
-
Customer Account Specialist
1 week ago
Columbus, United States American Packaging Corp. Full timeFor over a century, American Packaging Corporation (APC) has been a leading flexible packaging converter for customers throughout North America. We nurture our employees by providing competitive salaries, excellent benefits, 401(k) plans and tuition reimbursement programs. These are just a few reasons why we were named a "Best of the Best" in the Best...
-
Account Manager
2 months ago
Columbus, United States Management Business Solutions Full timeMy financially stable and profitable client is seeking Account Managers to join their INTERNAL sales team. As an Account Manager, you will be responsible for managing a portfolio/ established territory of key accounts, building, and maintaining strong relationships with their customers. You will serve as the primary point of contact for customers,...
-
Account Manager, Corporate Accounts
2 months ago
Columbus, Ohio, United States Elsevier Full timeAccount Manager, Corporate AccountsAre you and experienced Account Manager with an exceptional track record of sales success?Are you eager to contribute to a Global Sales division?About our TeamOur team is responsible for new sales of our Engineering and Technology portfolio solutions. Our products empower the research of hundreds of organizations including...
-
Account Manager
1 month ago
Columbus, United States Gables Search Group Full timeMy financially stable and profitable client is seekingAccount Managers to join their INTERNALsales team. As an Account Manager, you will be responsible for managing a portfolio/ established territoryof key accounts, building, and maintaining strong relationships with their customers. You will serve as the primary point of contact for customers, understanding...
-
Account Manager
3 weeks ago
Columbus, United States Cameron Craig Group Full timeMy financially stable and profitable client is seeking Account Managers to join their INTERNAL sales team. As an Account Manager, you will be responsible for managing a portfolio/ established territory of key accounts, building, and maintaining strong relationships with their customers. You will serve as the primary point of contact for customers,...
-
Customer account specialist
1 week ago
Columbus, United States Randstad Full timeAre you detail-oriented and passionate about providing top-notch customer service? We are seeking a dedicated Customer Account Representative to join our team. In this role, you will be vital in maintaining accurate account information, resolving discrepancies, and ensuring excellent communication with our customers. If you have exceptional organizational...
-
Account Manager
3 weeks ago
Columbus, United States Strivector Full timeTHE JOB This is an Account Manager (Flexible Packaging) - Midwest position and requires someone who has sales experience or a strong technical background with packaging or flexible packaging. As an Account Manager (Flexible Packaging) - Midwest your roles and responsibilities will include: Responsible for identifying opportunities and market analysis within...
-
customer account specialist
4 weeks ago
Columbus, United States Randstad Full timecustomer account specialist. columbus , georgia posted 4 days ago job details summary $15.99 - $16 per hour temp to perm high school category office and administrative support occupations referenceAB_4565720 job details Are you detail-oriented and passionate about providing top-notch customer service? We are seeking a dedicated Customer...
-
customer account specialist
3 weeks ago
Columbus, United States Randstad Full timecustomer account specialist. columbus , georgia posted july 4, 2024 job details summary $15.99 - $16 per hour temp to perm high school category office and administrative support occupations referenceAB_4565720 job details Are you detail-oriented and passionate about providing top-notch customer service? We are seeking a dedicated Customer...
-
Account Manager
3 weeks ago
Columbus, United States Bridgeway Professionals Inc Full timeThe Account Manager will be responsible for handling OEM service accounts, as well as aftermarket customer accounts. This will include developing and maintaining strong, positive relationships and communication with customers at both individual and company scopes. · Monitor customer orders – communicate lead-times, part availability, scheduled ship...
