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Customer Account Specialist

2 months ago

Columbus, United States McNaughton-McKay Full time

Join the company that helps make American manufacturing possible. You’ll work alongside essential industries such as automotive, plastics, food, beverage and aerospace, while becoming an employee owner through our Employee Stock Ownership Plan (ESOP). As a McNaughton-McKay employee, not only do you help the company succeed, you also share in the rewards. McNaughton-McKay Electric Company is currently seeking talented individuals to join our Inside Sales team; this full-time opportunity is located in our Columbus, Georgia branch. Qualified candidates should have a strong work ethic and a High School Diploma/GED; Bachelor’s degree preferred. What does a Customer Account Specialist do at McNaughton-McKay? Let me tell you more • The Customer Account Specialist (CAS) manages orders, changes, and cancellations as received and determines/negotiates pricing (including margins, discounts, payment terms, shipping charges, etc.), delivery terms, shipping instructions or restrictions, anticipated delays, and any additional information requested to the customer. This role would support a customer base of construction clients, both residential and commercial. • The CAS also oversees large scale customer projects/orders to ensure product availability and timely delivery according to customer project timelines and goals. Along with entering orders, the CAS also manages customer requests by providing information on product information, price, delivery, expediting, and tracking missing or delayed shipments. • When applicable, the CAS may also identify opportunities to add-on or up-sell products to a customer that may benefit the customer and suggest alternative products when a customer’s requested product is not available. What do you need to have to be successful in this role? • High school diploma required. A Bachelor’s degree or a pattern of continuing education preferred. Additional experience will be considered in Lieu of a bachelor’s degree or pattern of pursuing a degree. • We prefer candidates to have a high degree of knowledge of electrical distribution operations and/or similar product knowledge but we understand if you don’t. In lieu of electrical distribution knowledge, two or more years of experience in operations, counter sales, or in the electrical distribution industry would suffice. • The selected candidate must also have effective written and verbal communication skills. Benefit Highlights: • Medical, dental, and vision insurance available the first of the month following 30 days of employment. • Employee stock ownership program and profit sharing. • Employer paid short-term and long-term disability. • 10 paid holidays a year effective immediately. • Plus much more We appreciate your interest in McNaughton-McKay Electric Company. EEO/AA/M/F/Vet/Disability Employer We appreciate your interest in McNaughton-McKay Electric Company. We are an equal opportunity employer and do not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.

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