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Business System Analyst

3 months ago

Doral, United States Gravity IT Resources Full time

Job Title: Business Systems Analyst

Location: Miami/Boca/Boynton

Work Authorization: USC/GC Holder

Job Type: 12+ month contract

Job Overview:

We are seeking a highly skilled and motivated Business Systems Analyst to join our team. In this role, you will play a critical part in replacing our PAC systems, focusing on documenting workflows and ensuring a seamless user experience. Your expertise in business systems analysis, user experience design, and meticulous documentation will be essential in mapping out and optimizing our processes.

Responsibilities:

  • Utilize Lucid Chart and Confluence for workflow and journey mapping.
  • Develop detailed user experience workflows.
  • Focus on core workflow processes and their optimization.
  • Interact with providers to gather and refine workflow requirements.
  • Address and manage interrupted workflows to ensure continuity.
  • Create and maintain sequence diagrams.
  • Develop and document test scripts.
  • Document user journeys and create comprehensive test plans.
  • Expertise in identifying and mapping data requirements from one system to another.
  • Proficient in using Confluence, Microsoft Office, and Lucidchart for sequence mapping.
  • Ability to create detailed user journey maps and document user interactions.
  • Skilled in showcasing steps in the process to enhance user experience.

Requirements:

  • Minimum of 5 years of relevant experience in business systems analysis, with a focus on data mapping and workflow documentation.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with various stakeholders.
  • Proficiency in workflow and documentation tools such as Lucidchart, Confluence, and Microsoft Office.