Lead Technical Training Facilitator

1 week ago


Elizabeth City, United States TCOM, L.P. Full time

Provide leadership and vision for the ongoing planning, development, implementation, review, direction, and evaluation of CONUS and OCONUS training curriculum. Lead Technical Training Facilitator will supervise the training staff, coordinate training needs, and evaluate the effectiveness of training course and facilitators. Will lead the effort to modify course content based on customer requirements including industry/customer technical documentation, feedback, and course evaluation results, as well as observation. The Lead Technical Training Facilitator will also coordinate with Lead Curriculum Developer on course updates. Facilitate training classes on advanced military equipment, as needed. Travel: This person would spend several months In Elizabeth City, NC followed by approximately 11 months in the Kingdom of Saudi Arabia.Working Procedure:The following are the usual major job duties but this job description does not preclude the performance of others, duties by the incumbent, nor the question being raised on the proper rate of pay for the assignment.Major Work Responsibilities:Manage the training facilitation efforts.Direct the daily activities of specialists and evaluate their effectiveness.Lead a team responsible for technical training.Develop methods and techniques to support organizational goals and objectives of the training curriculum.Liaise with internal stakeholders and client to address client needs, including Program Manager (PM), General Manager (GM), Contract Office Representative (COR), Lead Field Service Representative (FSR) and Site Lead.Lead training schedule development and resource management.Create and manage training budgets.Observe facilitators for adherence to facilitation best practices and content accuracy as well as provide feedback/guidance to technical training team, including facilitation techniques to improve student knowledge transfer.Follow ADDIE to modify training products and instructional materials according to TRADOC standards.Conduct Quality Assurance (QA) on training materials revisions.Coordinate course updates with Lead Curriculum Developer.Ensure training methods, content, software, systems, and equipment are appropriate for training needs.Manage training classrooms/labs including securing facilitator and student materials.Develop laboratory procedures to support lecture content.Verify procedures and content of training presentations and technical manuals.Facilitate classes containing both lecture and laboratory sessions.Travel as required.Supporting Work Responsibilities:Getting Information - Independently observing, receiving, and otherwise obtaining information from all relevant sources.Review and evaluate existing training materialsInterview engineers, field support specialists and other trainers or InstructorsWrite and revise technical training materialsReview engineering specifications and design review documentsRead and interpret engineering drawingsReview Field Modification and Field Change noticesInteracting With Computers - Using computers and computer systems (including hardware and software).Proficient with Microsoft Office Suite products, such as Word, Power Point, and ExcelFamiliarity with graphics tools such as Adobe Creative Suite is a plusFamiliarity with modeling tools such as Solid Works is a plusFamiliarity with computer based training authoring tools is a plusDocumenting/Recording Information - Entering, transcribing, recording, storing, or maintaining information in written or electronic form.Communicating with Supervisors, Peers, and students - Providing information to supervisors and co-workers by telephone, in written form, e-mail, or in person.Communicating effectively with students via group lecture, small group informal exchanges, and one-on-oneConfer with engineering, technical managers, manufacturing or field support personnelUpdating and Using Relevant Knowledge - Keeping up-to-date technically and applying new knowledge to your job.Use technical information in operation and maintenance activitiesUse latest information in the field of training techniques and technologiesEvaluating Information to Determine Compliance with Standards - Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.Ensure correct grammar, punctuation, or spellingPerform other duties and responsibilities as assigned.Education Requirement: Bachelor's degree in a related technical Engineering field, or equivalent work experience. Related military training and/or experience is a plus. Instructor Certified a plus.Experience Requirement: Minimum of seven years of experience including technical training, the development and conduct of technical training classes, and experience working with field personnel. Minimum of three years of leadership experience. Other Requirements: Must have an active DoD Secret Clearance and an active U.S. Passport.Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)



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