Solution Manager

1 week ago


Franklin, United States HCL Technologies Full time
Job Description (Posting).

Roles & Responsibilities
•Understand customer requirements and should be able to develop solution and recommend the same effectively to the customer proposals
•Prepare technical solution for customer proposals against RFP's/RFI's
•Participate in due diligence meetings with customer to gather more information on proposal
•Understanding of Salesforce offerings to position them in relevant solution proposal
•Interacting with the customers for proposal walkthrough, Q&A discussions, visits
•The candidate must keep himself/herself up-to-date with latest Salesforce product offerings
•Working closely with internal teams and client partners to develop an appropriate customer experience
•Should be willing to travel to perform the required functions

Desired Skills & Experience
•Around 15 years of IT experience with experience in architecting complex solutions for Salesforce products
•Expert knowledge of Salesforce product suite and AppExchange products
•Understanding of various third party integration methodologies supported by Salesforce
•Excellent understanding of overall Project Life Cycle (analysis, delivery, testing, quality, deployment etc)
•Thorough understanding of development methodologies like Waterfall, Agile, Hybrid
•Well versed with Salesforce data model and solution architecture
•Experience Salesforce Sales / Service / Marketing / Commerce/ CPQ products (minimum any 3 as combination)

Interpersonal Skills
•Excellent written, verbal and presentation skills
•Ability to effectively prioritize and execute tasks, and collaborate with various stakeholders and deliver in tight timelines
•Experience working in a team-oriented, collaborative environment

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