Counter Sales Associate

3 weeks ago


Watertown, United States CareerBuilder Full time

Johnstone Supply is looking for a driven individual to become a part of our dynamic counter team. A high-energy, attention-to-detail candidate with the ability to engage with customers at the highest level of customer service.
Responsibilities:
Generate new and repeat sales by providing product and technical information
Upsell and cross-sell products to maximize sales opportunities while enhancing the customer's experience
Process customer transactions such as orders, quotes, or returns
Answer phone calls and respond to customerinquiries, providing information about products, prices, and availabilities all in a timely manner
Keep up-to-date with product knowledge, pricing, and promotions to provide accurate information to the customers
Listen to customer's needs and preferences, offering product recommendations and solutions
Maintain proficiency in using computers and other office equipment and software
Collaborate with team members to ensure accurate store operations are being completed on a daily basis
Contribute to achieving sales targets/goals givenby the branch manager
Benefits
competitive pay
Bonus
Medical, Dental & Vision insurance
Paid time off, Holiday pay
1st shift schedule
internal growth opportunities
401K match
Requirements:
A high school diploma or equivalent is required
2 + years of customers service and sales experience preferred
Knowledge of HAVC/building supplies preferred
Excellent communication skills, verbal and written
Proficiency with computers and different software systems required
Knowledgeability in navigating the internet/websites to find product/information for customers
About Johnstone Supply The Balsan Group:
Johnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing.
We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more

#J-18808-Ljbffr


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