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IT Manager II, Agile Team Delivery

3 months ago

Cleveland, United States The Sherwin-Williams Company Full time

The Manager II, Agile Team Delivery will be focused on coaching aspects of the accelerating enterprise-wide business agility, embodying a lean-agile mindset, coaching flow, leading the change, implementing the framework. Sherwin-Williams future success in achieving Enterprise Business Agility requires agile teams to improve team and technical agility. The enterprise ability to thrive in the digital age is entirely dependent on the ability of its team to deliver solutions that reliably meet customer needs. Team and technical agility competency play a critical piece within the journey of business agility. This role is critical in influencing the leaders to build a truly cross-functional teams that are long living and stable teams. This role mentors, leads and be a hands-on-coach of the Scrum Masters who plays the role of a team coach.

Lead the enterprise to implement team and technical agility where applicable

Lead, develop and coach the enterprise to move from the current project mindset to product mindset and coach delivery leaders on the formation of cross-functional product teams that are long living and stable

Actively collaborate in providing input to agile transformation roadmap with the Manager and/or Director, Agile Team Delivery

Partner with the Manager and/or Director, Agile Team delivery in socializing the team level transformation roadmap thru roadshows to leaders and incorporate improvement opportunities throughout the team transformation journey

Actively keep the Scrum Masters accountable to the transformation roadmap by showing visibility of the progress in JIRA

Be a hands-on coach and drive coaching engagements within Digital Technology at the team level along with the Scrum Master as needed

Ability to influence and negotiate with leaders at the team level and program level

Coach Digital technology business partners to identify, champion, and train Scrum Masters (Team Coaches) and help achieve business outcomes through lean-agile processes

Develop and drive the safe use of health checks and maturity models to measure progress and pinpoint areas of continuous improvement within team that are engaged in the agile ways of working journey

Develop, coach, and implement metrics to optimize agile team delivery and measure business agility in terms of predictability, quality, and adaptability at team level

Champion Lean-Agile Communities of Practice (CoP's) for Scrum Master

Develop training roadmap and conduct Agile 101 training supporting Scrum, Kanban and/or TDD workflows at team level

Help capture team capacity planning inside JIRA and Confluence promoting Capacity based Iteration planning

Help capture team level impediments and risks inside JIRA (as a Kanban board) or confluence to bring transparency and visibility

Help capture team level improvement opportunities in their confluence space to promote continuous improvement opportunities (bring visibility & transparency)

Help capture team level metrics and reports to convey the current state of progress

Mentor, coach all levels of scrum master across the enterprise

Bring in the best industry practices in the agile ways of working and actively collaborate with agile product coaches to deliver customer value covering both business and IT

Champion SM CoP and leadership CoP

Formal Education:

Required:

Bachelor's degree (or foreign equivalent) in a Computer Science, Computer Engineering, or Information Technology field of study (e.g., Information Technology, Electronics and Instrumentation Engineering, Computer Systems Management, Mathematics) or equivalent experience.

Preferred:

Certified SAFe Program Consultant (SPC)

Certified Scrum Professional (CSP)

Certified ScrumMaster (CSM)

Certified Scrum Developer (CSD)

Certified Scrum Product Owner (CSPO) a plus

Knowledge and Experience:

Required:

10+ years of IT experience

4+ years of experience managing direct reports

3+ years of experience in program management

2+ years of experience in portfolio management

Strong understanding of product development methodologies and frameworks (e.g., Agile, Scrum, Lean).

Must have a solid background utilizing an agile framework (e.g. Scrum, Extreme Programming, Kanban) in software development, system engineering and/or architecture.

Strong presentation and facilitation skills, coaching and mentorship experience.

Experience working with large, small, remote and collocated agile delivery and/or product teams.

Experience in the Systems, DevOps tools, cloud technologies, JIRA, Microsoft Tool Suite used in product / agile team execution

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