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Manager, Workforce Management Product Owner

2 months ago

Cleveland, United States Sherwin-Williams Full time

Here, we believe there’s not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there’s a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We’ll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show 


At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/. Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.


Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled.


The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.


Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.


Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.


As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.


Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
CORE RESPONSIBILITIES AND TASKS                                     
Because this role involves access to confidential financial information, the Company has determined that a review of criminal history is necessary to protect the business and its operations and reputation and to provide similar protections for its clients and potential investments.

Develop new concepts for products and features in alignment with the objectives of the Shared Business Services Organization (SBS) and assess UKG Pro WFMs progress with input from Delivery Team and Scrum Masters
Create user stories detailing business requirements against business outcomes with Business Leaders, business users, and the WFM Center of Excellence to prioritize all stories and to ensure work focuses on those with maximum value that align with the Workforce Management strategy
Responsible to ensure UKG Pro WFM functional and technical deliverables (end-to-end) created from the business user stories and coordinating with the right stakeholders
Conduct / support formal performance reviews, celebrating hard work, individual and team success 
Comprehend key business objectives and requirements for UKG Pro WFM to make final decisions on functionality
Provide feedback to the work of the WFM Center of Excellence to help them define a product strategy
Collaborate with cross-functional teams/processes to ensure a shared understanding of requirements for successful deployment, including program management, process management, data management, change management, and customers 
Work in partnership with process owners to ensure the process is executed appropriately (WFM Center of Excellence, WFM Operations, WFM Compliance, WFM Platform and Integrations, HR Employment Policy and Compliance, and Business Unit Leaders) 
Understand what is important to the customer, data standards, process standards; collect feedback from users and incorporate user feedback to enhance UKG Pro WFM features and usability
Understand and support inter-team and cross functional team dependencies and escalate issues with the coordination of the WFM Center of Excellence Manager
Groom the product backlog, breaking down epics and estimating user stories in collaboration with the delivery team
Track the progress towards the releases of UKG Pro WFM features and communicate to the relevant stakeholders
Communicate UKG Pro WFM vision, roadmap and business intent to the Scrum/delivery team and ensure close collaboration 
Coordinate with Scrum team, set and communicate release date and scope
Assist with development of product training that aligns with the organization's change management plan
Collaborate with Key users and SMEs to ensure the process enrichment and the enhancements of the solutions.
19. Develop acceptance criteria to ensure thorough testing of the solution Actively review Release Notes and identify new features or functionality that will support business outcomes and processes and review these with the WFM Center of Excellence Manager
POSITION REQUIREMENTS
FORMAL EDUCATION: 
Required:

 Bachelor’s Degree or equivalent work experience

Preferred:

 Six Sigma, Lean training

KNOWLEDGE & EXPERIENCE:
Required:

5+ years in an agile delivery framework, or requirement development or Product Owner role or equivalent project management experience.
5+ years experience in managing projects or the delivery of technology solutions including business-specific and enterprise applications in alignment with business outcomes and objectives
Prior knowledge of key process and technical products within Workforce Management (Attendance, Accruals, Pay Policies, Forecasting, and Scheduling)
Experience working with SaaS Solutions
Experience with, and strong understanding of Product Ownership for Agile Scrum Teams
Proven ability to analyze complex cross functional business process and defining integrated user stories using industry standard techniques
Experience working in a team-oriented, collaborative environment
Excellent communication skills to be able to influence peers and executives, as well as external partners
Experience defining and leading the delivery of an API portfolio that is consumable by both internal and external parties.
Strong work ethic demonstrated attention to detail, excellent time management and organizational skills.
Ability to work both independently and within a close team environment.
Ability to listen to and understand business needs.
Excellent verbal and written communication skills, tailoring to audiences
Excellent critical thinking skills and demonstrated ability to proactively manage stakeholder expectations
Ability to work in distributed teams and develop multi-level relationships
Proven ability to manage dependencies and shifting priorities
Ability to support multiple projects, facilitate meetings, and follow up action items
Ability to lead and influence without direct authority

Preferred:

Prior knowledge of key processes within UKG Pro WFM technologies
Supervisory experience or team responsibility 
1+ delivering product-based or Agile-based solutions 
1+ years of experience implementing and utilizing agile methodologies for development 
Experience in agile project environments
Experience in transformational projects or enterprise level initiatives 
Experience in enterprise level solutioning through data driven insights
Experience working across functional teams and senior stakeholders
Prior product ownership experience and leading teams effectively

TECHNICAL/SKILL REQUIREMENTS:
Required:

5+ years of product management or equivalent project management experience
5+ years leading delivery of technology solutions including business-specific and enterprise applications in alignment with business objectives
5+ years of managing projects
Experience owning/driving user stories and definition
Experience with end-to-end product delivery
Experience with story delivery and tradeoffs of a product
Experience of influencing multiple teams and stakeholders 
New Product Development / Stage Gate process experience

Preferred:

Prior knowledge of key process and technical products within UKG Pro WFM
Supervisory experience or team responsibility 
1+ delivering product-based or Agile-based solutions 
1+ years of experience implementing and utilizing agile methodologies for development 
Experience in agile project environments 
Experience in transformational projects or enterprise level initiatives 
Experience in enterprise level solutioning through data driven insights
Experience working across functional teams and senior stakeholders
Prior product management experience and leading teams effectively

Travel: 20%