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Director of Operations
2 months ago
Job Description
Job Description
BrightStar Care of Miami, FL is currently hiring for a Director of Operations who would like to make a difference in the lives of seniors living in the Miami, Hialeah, and Key Largo, FL areas
Do you want to work for a home care agency that truly cares about you? We are proud to offer you the opportunity to pursue your passion at your own level, on a flexible schedule, and with the recognition and benefits you need. Come work for us as Branch Operations Manager and see how BrightStar Care of S. Nashville (BrightStar Care) employees uphold A Higher Standard.
Director of Operations Benefits
Competitive pay starting at $23 per hour
Exclusive Employee Discount and Gift Programs
Time Off Bonus
Mileage Reimbursement for clinical / administrative positions
Free Training
Employee referral bonus
Enterprise Champion for Quality 8 YEARS RUNNING
Weekly pay w/ direct deposit
Every BrightStar Care location is independently owned and operated
We promote from within
Free continuing education
HomeCare Pulse Employer of Choice
Over 95% of BrightStar locations are Joint Commission accredited or in process
Responsibilities
Client and customer care - effectively manage the customer care managers (CCMs) and all customer/client relations
Recruitment - implement and execute active, ongoing recruitment strategies to attract the best field staff and branch office staff
Payroll, scheduling, billing, and coding management - support and use all technology tools and resources to ensure proper business processes
Accreditation and compliance - enforce and maintain all Joint Commission accreditations standard of excellence and comply with all federal, state, and local regulations, as well as employment laws and practices
Requirements
High School Diploma required
Associates and/or Bachelor's Degree in Business Management or Administration; may substitute Degree requirement with a combination of education/experience; and minimum of 2 years' experience as Branch Manager and/or managing sales, customer service, and human resources functions within an office setting
CPR Certification
Proficient in MS Office (Outlook, Word, Excel, and PowerPoint)
1-2 years' experience using major brand payroll software/payroll provider (e.g. PeopleSoft, PayCom, Oasis, ADP preferred)
2-3 years managing a high-volume healthcare office branch or agency or 3-4 years managing a similar branch or agency operations with a strong customer relations and quality of work culture (preferred)
1-2 years sales management experience
2-3 years managing people and effectively scheduling staff at all levels (supervisory, per diem staff, full-time, and part-time employees)
Valid driver's license
Valid state-required proof of auto insurance
Experience managing within a healthcare environment supervising field staff, LPNs, CNAs, and RNs is highly desired
BrightStar Care of Miami is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, veteran status, or on the basis of disability or any other federal, state, or local protected class.
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