Current jobs related to Customer Service Representative - El Paso - MAXIMUS
-
Customer Service Representative
3 weeks ago
El Paso, United States Randstad North America, Inc. Full timeJoin one of the Industry leaders transforming the science of risk. Our client is looking to hire Customer Service Representatives to work remotely in Texas. You must be located in Texas. As a Customer Service Representative you will provide Customer Customer Service, Customer Service Representative, Representative, Retail, Staffing, Service
-
Customer Service Representative
5 months ago
El Paso, United States Trans Perfect Translations Full timeEach of our 100 offices has its own individual identity, and each also has its own unique rewards. Customer Service Representatives are responsible for processing in-bound calls with third party client displaying great customer service skills to ensu Customer Service, Customer Service Representative, Representative, Skills, Retail, Business Services
-
Customer Service Representative
3 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? We're seeking a talented Customer Service Representative to join our team at Spark Theory Innovations.About the RoleAs a Customer Service Representative, you'll be the face of our...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeJob DescriptionAre you looking for a challenging and rewarding career in customer service? Do you have excellent communication and problem-solving skills? We are seeking a highly motivated and dedicated Customer Service Representative to join our team at Spark Theory Innovations.As a Customer Service Representative, you will be responsible for providing...
-
Customer Service Representative
7 days ago
El Paso, United States Eaton Corporation, plc Full timePartners with customer contacts and Field Sales to provide exceptional service. Acts as a liaison between the customer and Operations. Enters new orders from customers through multiple order entry systems, with emphasis on error-free order managemen Customer Service Representative, Customer Service, Representative, Operations, Manufacturing, Retail
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Domino's Pizza LLC Full timeJob Title: Customer Service RepresentativeDomino's Pizza LLC is seeking a Customer Service Representative to join our team.About the Role:We are looking for a friendly and approachable individual who can provide exceptional customer service to our customers. As a Customer Service Representative, you will be responsible for greeting customers, answering phone...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Domino's Pizza LLC Full timeAbout Domino's Pizza LLCDomino's Pizza LLC is a leading pizza delivery company that offers a unique opportunity for individuals to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and ensuring a positive experience for our...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeJob Title: Entry-Level Customer Service PositionsWe are seeking a dedicated and customer-focused individual to join our team as an Entry-Level Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences and driving sales growth.Key Responsibilities:Identify and pursue...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Circle K Full timeCustomer Service Representative Job DescriptionCircle K is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing prompt and courteous customer service, resolving customer issues, and ensuring a positive shopping experience for our customers.Key Responsibilities:Provide...
-
Customer Service Representative
5 months ago
El Paso, United States Sumitomo Electric Industries Full timeBasic Duties: - Create spreadsheets to track important customer information and orders. - Transfer data from customers' websites, spreadsheets, etc. to the system. - Organize existing data in a spreadsheet. - Verify outdated data and make any necessa Customer Service Representative, Customer Service, Business Operations, Representative, Data Entry,...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Edfinancial Services LLC Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Edfinancial Services LLC.Job SummaryAs a Customer Service Representative, you will be responsible for providing exceptional customer service via phone, chat, or email, resolving customer inquiries and issues in a...
-
Customer Service Representative
1 month ago
El Paso, Texas, United States UniFirst Full timeCustomer Service RepresentativeUniFirst is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Handle...
-
Customer Service Representative
1 month ago
El Paso, United States Mr Appliance Full timeJob Description Do you get excited when helping customers find solutions? Do you have a cheerful disposition and excellent telephone skills? Would you like to have a part in improving the home life of families in your community? If so, we are looking for you! Mr. Appliance is a World Class customer service company who happens to excel at repairing...
-
Customer Service Representative
1 month ago
El Paso, Texas, United States Burnett Specialists Staffing & Recruiting Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at Burnett Specialists Staffing & Recruiting. As a Customer Service Representative, you will be responsible for taking orders and referrals from hospitals and physicians' offices, handling multiple phone lines, and providing exceptional...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States DATAMARK (Texas) Full timeCustomer Service Representative IDATAMARK, Inc. is a leading provider of innovative solutions in the call center industry. We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative I.Job SummaryThe Customer Service Representative I will be responsible for providing exceptional customer service to...
-
Customer Service Representative
2 weeks ago
El Paso, United States Automatic Data Processing Full timeADP is hiring a My. Life Advisor. Are you ready to join a company offering career advancement opportunities throughout your career journey? Do you want to join a company with award-winning training and world-class service guidelines to help you achie Customer Service Representative, Customer Service, Client Service, Representative, Technology, Retail, Human...
-
Customer Service Representative
1 month ago
El Paso, Texas, United States U-Haul Full timeCustomer Service RepresentativeU-Haul is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they receive the help they need.Responsibilities:Assist customers with U-Haul products and servicesUse U-Scan technology to...
-
Customer Service Representative
2 weeks ago
El Paso, Texas, United States Spark Theory Innovations Full timeUnlock Your Potential as a Customer Service RepresentativeAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced, dynamic environment? Spark Theory Innovations is seeking a talented Entry-Level Customer Service Representative to join our team!About the RoleAs a Customer Service Representative, you will be the face...
-
Customer Service Representative
7 days ago
El Paso, United States National Guard Employment Network Full timeJob Description DATAMARK, Inc. is currently hiring for the position of Customer Service Representative I. In this role, the Customer Service Representative I will handle incoming calls and emails from customers, answering questions, resolving issues, and providing product or service information in our call center. They will maintain accurate customer...
-
Customer Service Representative
4 weeks ago
El Paso, Texas, United States Home Insurance Agency Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional customer experiences, resolving customer complaints, and ensuring high levels of customer satisfaction.Key...
Customer Service Representative
3 months ago
Customer Service Representative - Healthcare
Location - El Paso, TX (On-site Position)
Hourly Base Pay - $ 17.20 plus $1800+ in potential bonuses *
Schedule - Regular and Limited-Service Full-Time schedules available
Please note, this posting is for both regular and limited service full time positions. All positions are on-site only. This job posting is for upcoming classes in El Paso, TX ; hours, schedule, and targeted start date are discussed with recruiter.
Night shifts are highly desirable We offer a 10% shift differential for any hours worked between 7pm and 5am .
Providing Customer Care to America's Most Vulnerable.
Ar e you passionate about making a positive impact on people's lives? Do you have a knack for providing exceptional customer service? If so, then we have an opportunity for you Maximus is currently seeking Customer Service Representatives (CSRs) to join our team.
About the role
This position will provide customer care to some of the most vulnerable communities in America who need to maneuver through complex healthcare plans. To prepare for this role, Maximus provides paid, comprehensive training that equips our CSRs with the highest levels of knowledge and professionalism.
Pay and Benefits
At Maximus, we believe in the power of teamwork and mutual success. Our benefits reflect this philosophy by supporting your physical health, financial wellbeing, and work/life balance, ensuring you're equipped for all the moments that matter.
- Base rate $17.20/ hr . + 10% shift differential for evening shifts
- $1800 + in bonus opportunities, including training completion, referrals and more*
- Additional $1000 in bonus opportunities for Limited-Service positions*
- 401k with company match
- Paid accrued Sick Leave and PTO plus 11 paid holidays
- Company paid, base employee Medical Coverage
- Employee Assistance Program (EAP) VA
- Employee Wellness and Discount Programs
- Flexible scheduling options
- A supportive environment with career development and promotional opportunities
- No cold calling, sales, or collection calls
*Eligibility requirements apply, ask your recruiter for more details
Essential Duties and Responsibilities:
- Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters).
- Calls are basic and routine.
- Uses computerized system for tracking, information gathering, and/or troubleshooting.
- Provides feedback when needed, provide input on call trends, processes, procedures, and training.
- May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff.
- Provide timely responses to telephone inquiries in a courteous and professional manner, using pre-scripted responses
- Follow policies and standard operating procedures such as filling out timesheets, adhering to privacy and HIPAA rules
- Utilize standard technology such as telephone, e-mail, and web browser to perform job duties
- Assist caller(s) with filling out online applications and submitting electronically to plan provider for processing
- Complete basic call log related to the phone inquiries such as clicking radio buttons to confirm which scripts were read to the caller
- Refer calls as required to CSR Lead
- Maintain up-to-date knowledge of client regulations and policies
- Report problems that occur via the online system so they can be addressed by the appropriate parties
Minimum Requirements
- High School diploma or equivalent with 6 months of customer service experience.
- Must be able to speak and read English clearly, professionally and fluently.
- Ability to work within established turnaround times
- Must have excellent interpersonal skills and the ability to organize simultaneous tasks
- Ability to work as a member of a team
- Regular and predictable attendance is required
- Must participate and certify in internal CCO training to begin this role.
- Medicare will be expected to participate in and certify in internal Tier I Claims Part A, Claims Part B, and Claims DME training at a later date to complete your Tier I training for this role.
- May be required to work overtime and scheduled holidays.
- Working on-site at our office location is a key requirement for this position. Being physically present at the worksite is essential for effective collaboration, communication, and supervision. Applicants must be able to perform their duties on-site and meet attendance requirements. Remote or at-home work options are not available for this role until completion of at least one year of employment with above-average performance, based on specified program criteria and at the company's discretion.
#CCOElPaso #ContactCenterPage
EEO Statement
Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce. We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country. We're proud of our connections to organizations dedicated to serving veterans and their families. If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you. A committed and diverse workforce is our most important resource. Maximus is an Affirmative Action/Equal Opportunity Employer. Maximus provides equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disabled status.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Hourly Base Pay Minimum for this Position
$
17.20
Hourly Base Pay Maximum for this Position
$
17.20
