Customer Service Representative

4 months ago


Lancaster, United States Navy Times Full time

Customer Service Representative (Loan Consultant II) At a glance Location: US-PA-Lancaster, PA Posted: 03/03/2022 Closing: 04/02/2022 Degree: Not Specified Type: Full-Time Experience: Not Specified Job description At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. Thats one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been Success is the only option.

Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.

**GENERAL SUMMARY:**

The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.

**MAJOR DUTIES / RESPONSIBILITIES**

* Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.

* Process payments, distributions, and make recommendations regarding loan approvals.

* Approve loans up to established lending limits and complete loan closings.

* Handle account activities related to collection accounts, including phone calls and face to face communications with customers.

* Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.

* Actively market all branch products and services to individuals.

* Perform all other duties as assigned by management.

**BASIC REQUIREMENTS:**

* High School Diploma or GED from accredited institution

* 2-4 plus years consumer finance or related experience

* Cash handling; computer skills; customer service skills

* Ability to work with minimum supervision

* Excellent communication skills

* Proficient working knowledge of Microsoft Windows, Excel and Word Applications

**PREFERRED/DESIRED QUALIFICATIONS:**

* Associates or Bachelors Degree

* Bilingual, Spanish/English

**WORK ENVIRONMENT:**

Office Environment

If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us

Customer Service Representative (Loan Consultant II)



  • Lancaster, Pennsylvania, United States Staffing Service USA Full time

    Staffing Service USA is seeking a highly organized and customer-focused Receptionist to join our team. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. The Receptionist will be responsible for greeting guests, answering phone calls, and performing administrative...


  • Lancaster, United States Tad PGS Full time

    Assist distributors, general aviation OEMs, and end users with various questions in relation to all products Prepare all orders for the entry system or manage electronic data transfer of orders Coordinate with various other departments such as Produc Customer Service Representative, Customer Service, Representative, Production, Retail, Staffing


  • Lancaster, Pennsylvania, United States The UPS Store Full time

    {"title": "Part Time Customer Service", "description": "Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service to our walk-in customers and telephone...


  • Lancaster, Ohio, United States U-Haul Full time

    Customer Service Representative OpportunityAre you a people person looking for a part-time opportunity? U-Haul is seeking a friendly and motivated individual to join our team as a Customer Service Representative. As a key member of our team, you will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys....


  • Lancaster, California, United States Qonten Full time

    Job Title: Call Center Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Call Center Customer Service Representative to join our team at Qonten. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers through various communication channels.Key...


  • Lancaster, Pennsylvania, United States GEODIS Group Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Representative to join our team at GEODIS Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a prompt and professional manner.**Key Responsibilities:**Respond...


  • Lancaster, United States FYZICAL Therapy and Balance Centers Full time

    Job DescriptionJob DescriptionIf you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has a Customer Service Representative opening in Lancaster, PA, that is a perfect fit for you!As the first and last person our amazing clients see when they enter and leave our...


  • Lancaster, United States Suburban Propane Full time

    > > **Customer Service Representative** **Lancaster , PA** **JOB ID: 7757** **JOB CATEGORY: Customer Service** **POSITION TYPE: Regular Full-Time** **Overview** We are currently looking for a Customer Service Representative to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer...


  • Lancaster, Pennsylvania, United States IONOS Inc Full time

    Job Summary:The Customer Service Representative at IONOS Inc. is responsible for providing exceptional support to customers using our drag-and-drop website builders. This role involves resolving customer issues, troubleshooting technical and billing concerns, and educating customers about our products and processes.Key Responsibilities:Resolve customer...


  • Lancaster, Pennsylvania, United States El Pollo Loco Full time

    **Job Summary:**We are seeking a Customer Service Representative to join our team at El Pollo Loco. As a Customer Service Representative, you will be responsible for providing excellent customer service by greeting each guest with a smile and making them feel welcome.**Key Responsibilities:**Provide friendly and courteous service to guestsRun the drive-thru...


  • Lancaster, Pennsylvania, United States Bcipkg Full time

    {"title": "Customer Service Representative", "description": "**Job Summary**We are seeking a highly skilled Customer Service Representative to join our team at BCIpkg. As a key member of our sales team, you will be responsible for processing sales information through the quotation, order entry, and delivery stages for internal and external customers.**Key...


  • Lancaster, California, United States U-Haul Full time

    Customer Service RepresentativeU-Haul is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key Responsibilities:Assist customers...


  • Lancaster, Ohio, United States Genuine Parts Company Full time

    Job SummaryThe Senior Customer Service Representative plays a critical role in ensuring customer satisfaction and loyalty for Genuine Parts Company. This position requires a high level of product knowledge, excellent communication skills, and the ability to multi-task in a fast-paced environment.Key ResponsibilitiesRespond to customer inquiries and resolve...


  • Lancaster, United States FFE Transportation Full time

    Customer Service Representative Frozen Food Express is looking for a Customer Service Representative for our Lancaster, TX location. Responsibilities: Perform customer service functions related to the business. Responsible for daily hands-on customer related situations, account development and customer satisfaction. Commit to and receive detailed customer...


  • Lancaster, Pennsylvania, United States Easy Expat Full time

    Join Easy Expat in Porto, Portugal, as a Customer Service Representative. We are seeking a highly motivated and self-driven individual to work in a fast-paced environment. As a Customer Service Representative, you will be responsible for providing efficient, professional, and personalized support to customers via various communication methods. You will also...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Scheduling and...


  • Lancaster, Pennsylvania, United States Mister Car Wash Full time

    About Mister Car WashMister Car Wash is a dynamic and fast-paced environment where you can grow your career and achieve your goals. With new stores in development, we have opportunities for every team member to advance their career.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a...


  • Lancaster, Pennsylvania, United States Transdev Full time

    About TransdevTransdev is a leading provider of transportation services, operating in 19 countries and employing over 101,000 team members worldwide. As a global mobility company, we deliver safe, reliable, and innovative solutions that serve the common good.We are Now Hiring a Customer Service RepresentativeTransdev is proud to offer:$ / hourAn attractive...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional customer service to patients, families, and healthcare providers.Key ResponsibilitiesCustomer Service: Provide timely...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a Customer Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.Key ResponsibilitiesPatient Scheduling: Schedule...