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Claims Support Specialist

2 months ago

Omaha, United States National Indemnity Company Full time

Company:

NICO National Indemnity Company


As a member of the Berkshire Hathaway group of insurance companies, we offer outstanding opportunities for professionals interested in working with a successful company. We offer unparalleled financial strength, stability and "large company" benefits, in addition to an exciting, friendly, "small company" atmosphere.

Want to work for a company with unparalleled financial strength and stability that also offers "large company" benefits with an exciting, friendly, and "small company" atmosphere? That is what you will find within the Berkshire Hathaway Group of Insurance Companies as well as outstanding opportunities for professionals looking to grow in their careers

The Claim Support Technician provides basic customer service for all Claim Operations activities in accordance with Company and Claim Operations standards, processes and workflows.

This position will be located in Omaha, NE Office and eligible for hybrid work after the completion of training.

What will you do?

  • Provide basic customer service for all Claim Operations activities in accordance with Company and Claim Operations standards
  • Monitor processes and workflows, including but not limited to creating records of new reported losses in ClaimCenter and ImageRight;
  • Respond to telephone status inquiries from Agents, Claimants, Insureds, and others;(c) verify and maintain reporting for Catastrophe codes;(d) obtain and verify required information for Medicare reporting; and (e)verify information in Total Loss Audit reporting.

What are we looking for?

  • High school diploma or GED and additional vocational courses
  • 2-3 years related work experience
  • Basic math skills
  • Personal computer and related software

Who would excel in this role?

  • You adhere to Company or Claim Operations policies and procedures
  • You understand basic insurance terms and coverages
  • You have 2 years of college or a business-related Associates degree
  • You have 35 wpm keyboarding skills and type with accuracy
  • You possess excellent oral and written communication skills

We want you to be involved We offer Employee Resource Groups for volunteering, connecting with others, social gatherings, and professional development as well as companywide surveys to hear from our employees.

We care about your health and wellbeing Our Wellness program is integrated into the Company culture with an online wellness portal that offers a year-round, one-stop-shop to manage and track all areas of health, onsite fitness center, an Employee Relations team ready to assist you and more.

Benefits, Perks and more We offer a retirement and savings plan with dollar for dollar up to 5% company match, a paid upfront educational reimbursement program, subsidized downtown parking a Learning & Development team.

A comprehensive benefits package is available for regular, full-time employees, including health, vision, dental, life and disability insurance as well as a 401(k) with company match. We also proudly offer 100% upfront tuition reimbursement to regular, full-time employees, to further your education. Our Omaha office boasts a complimentary state-of-the-art, on-site gym, a robust wellness program, low-cost downtown parking, and numerous volunteer and networking opportunities with other emerging professionals.