Manager In Training/ Customer Service Associate
4 months ago
**Manager In Training/ Customer Service Associate**
at Tennessee Title Loans, Inc Memphis, TN **Manager In Training/ Customer Service Associate :**
As an essential worker in your community, you will provide financial choices to customers experiencing short term financial hardship. As an organization, we have taken great strides to ensure a healthy and safe environment for our coworkers and customers across the nation, while continuing to offer the loan products and financial services our customers need. If you are interested in a growing career where you can help those in your community, we have a position for you
The role of Manager In Training/ Customer Service Associate is the first point of contact for our customers. Our Manager In Training/ Customer Service Associates learn all aspects of our business and culture and use that knowledge to provide our customers the best loan products and financial services to meet their individual needs. We are seeking driven individuals capable of handling multiple accounts while treating each customer as if they are our only customer.
* Our commitment to providing a safe and healthy work environment for our coworkers and customers is our top priority.
* Our coworkers have always been considered essential and have not suffered layoffs or reduced wages due to the global pandemic.
* Start your career with an industry leader where you will receive best-in-class training.
* Be on a fast track to success. We consistently promote from within. The only thing holding you back is that You are not here yet
* Work with a team of professionals who will ensure your success.
* Competitive wages with bonus potential
+ Majority company paid Health, Dental and Vision
+ 401k Program
+ Life and Disability Insurance
+ 2 Weeks paid Vacation, 5 paid Holidays and 5 PTO days
+ 40hr Work Week Monday thru Saturday
+ Branch hours: Monday - Friday 10am - 6pm, Saturday 10am - 3pm
+ Every Sunday Off
+ **$13.75 - $15.00/hr.**
+ **Monthly bonus potential**
**Preferred Qualities and Experience:**
* 1+ years Customer Service, Sales or Collections experience
* Teamwork mentality developed through team sports
* Some college or military experience
* Passion for Customer Service
* Passion for Winning
* General understanding of basic math and capability to learn
* Pleasant and inviting phone voice
* Ability to approach a stranger like a friend
**Minimum Required Education and Qualifications:**
* High School Diploma or equivalent
* Must be able to work 40 hours per week including Saturdays
* Satisfactory completion of pre-employment screenings
* Reliable form of personal transportation and valid Drivers License
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of responsibilities, duties and skills required.
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