Client Services Representative II- Small Business- 1st Shift
3 weeks ago
Client Services Representative II- Small Business- 1st Shift page is loaded Client Services Representative II- Small Business- 1st Shift Apply locations Rio Rancho time type Full time posted on Posted Yesterday job requisition id 24024694 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Required Qualifications: Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Ability to engage with clients -begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections Comfortable receiving ongoing performance feedback and coaching Ability to learn and adapt to new information and technology platforms Minimum of an intermediate level of proficiency with computers and current technology Has 1+ years of customer/client service experience, including experience handling difficult client situations Desired Qualifications: 1+ years of experience in the banking/financial industry 1+ years of experience working in a client service capacity Skills: Attention to Detail Customer Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking Client Experience Branding Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Training/Start Date: Monday September 16, 2024 Shift: 1st shift (United States of America) Hours Per Week: 40 Similar Jobs (6) Client Services Representative II- Small Business- Bilingual Spanish- 2nd Shift locations Rio Rancho time type Full time posted on Posted 19 Days Ago Client Services Representative II- Small Business- 2nd Shift locations Rio Rancho time type Full time posted on Posted Yesterday Client Services Representative II- Small Business- 2nd Shift locations Rio Rancho time type Full time posted on Posted Yesterday #J-18808-Ljbffr
-
Rio Rancho, United States Bank of America Full timeClient Services Representative II- Small Business- 2nd Shift page is loaded Client Services Representative II- Small Business- 2nd Shift Apply locations Rio Rancho time type Full time posted on Posted Yesterday job requisition id 24024693 Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the...
-
Rio Rancho, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Representative, Business, 1st Shift, Financial, Solutions Advisor, Retail, Banking
-
Rio Rancho, United States iTech Post Full timeClient Services Representative II- Small Business- 2nd Shift Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to...
-
Rio Rancho, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, 2nd Shift, Bilingual, Spanish, Business, Representative, Banking, Education
-
Rio Rancho, United States Bank of America Full timeJob Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for...
-
Rio Rancho, New Mexico, United States Bank of America Full timeJob Description:At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.One of the keys to driving Responsible Growth is being a great place to work for our...
-
Business Development Representative
4 days ago
Rio Rancho, New Mexico, United States Cable One Full timeAbout the RoleCable One is seeking a highly motivated and results-driven Business Development Representative to join our team. As a Business Development Representative, you will play a key role in developing and maintaining relationships with local businesses, identifying new sales opportunities, and driving revenue growth.Key ResponsibilitiesSales and...
-
Business Development Representative
2 days ago
Rio Rancho, New Mexico, United States Cable One Full timeAbout the Role:We are seeking a highly motivated and results-driven Business Account Executive to join our team at Cable One. As a Business Account Executive, you will play a vital role in developing meaningful relationships with local businesses and matching them with our services that best fit their needs.Key Responsibilities:Present and sell B2B...
-
Client Relations Representative II
7 days ago
Rancho Cucamonga, California, United States TRL Systems Full timeCustomer Care Representative IIAt TRL Systems, we have been dedicated to safeguarding individuals and their assets for over four decades. As a provider of integrated Fire Alarm, Nurse Call, and Security systems, our mission is to enhance safety and well-being, and your contribution is vital to this cause.What You Can Expect as Part of Our Team:Comprehensive...
-
Service Excellence Representative
2 weeks ago
Rio Rancho, New Mexico, United States Staff My Agency Full timeSTAFF MY AGENCY - Customer Service Sales Representative:Are you dedicated to providing outstanding client support and possess a knack for identifying customer requirements? Join our team as a Customer Service Specialist at STAFF My Agency to enhance the client experience.Position Overview:We are looking for a compassionate individual to become part of our...
-
Sales Representative- Entry Level
3 weeks ago
Rio Rancho, United States Triumph Management Group, Inc. Full time $40,000 - $60,000Job DescriptionJob DescriptionWe are a locally owned business that creates memorable and profitable brand marketing campaigns for clients in the Albuquerque area. Our tailored, hands-on approach, coupled with our team's diverse backgrounds, has been the catalyst of our success.We currently has a full-time position available for a Sales Representative....
-
Sales Representative- Entry Level
3 days ago
Rio Rancho, United States Triumph Management Group, Inc. Full timeJob DescriptionJob DescriptionWe are a locally owned business that creates memorable and profitable brand marketing campaigns for clients in the Albuquerque area. Our tailored, hands-on approach, coupled with our team's diverse backgrounds, has been the catalyst of our success.We currently has a full-time position available for a Sales Representative....
-
Customer Service Representative
3 months ago
Rio Rancho, United States Mr Appliance Full timeWe at Mr. Appliance® are looking for qualified professionals to join our team. As an international appliance repair franchise network with over 250 locations, we frequently have job openings for technicians, managers, and support personnel throughout North America. Our franchises offer competitive compensation packages, complete training programs, and fast...
-
Customer Service Representative
17 hours ago
Rio Rancho, New Mexico, United States Staff My Agency Full timeJob Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Staff My Agency. As a Customer Service Representative, you will play a critical role in delivering exceptional customer experiences and driving business growth through effective sales and customer...
-
Customer Service Representative
4 weeks ago
Rio Rancho, United States BCforward Full timeCustomer Service Representative BCforward is currently seeking a highly motivated Customer Solution Representative in Rio Rancho NM 87144. Position Title: Customer Solutions Representative/ Customer Service Representative Location: Rio Rancho NM 87144 Anticipated Start Date: Tentative start Date 08/29/2024 Please note this is the target date and is subject...
-
Client Service Representative
3 months ago
Rancho Santa Fe, United States Helen Woodward Animal Center Full timeJob DescriptionJob DescriptionPOSITION: Client Service Representative (CSR - Adoptions)Hours: Part Time (Various days and hours, including weekends and holidays)Hourly Pay Rate: $18/hr Do you enjoy providing high quality customer service while making a positive difference in the world? Come join our team as a Client Service Representative within the...
-
Customer Service Representative
4 hours ago
Rio Rancho, United States BCforward Full timeBCforward is currently seeking a highly motivated Customer Service Representative at Rio Rancho, NM, 87144Position Title: Customer Service Representative Location: Rio Rancho, NM, 87144 Anticipated Start Date: Tentative start Date 06/03/2024 Please note this is the target date and is subject to change. BCforward will send official notice ahead of a...
-
Business Analyst II
1 month ago
Rancho Cordova, California, United States FIS Global Full timePosition Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor of Business Administration Travel Percentage : 0%Job DescriptionAre you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and...
-
Business Development Representative
3 months ago
Rancho Cucamonga, United States Cut N Dry Restoration Full timeJob DescriptionJob DescriptionCut N Dry Restoration in Rancho Cucamonga, CA is calling all social, energetic and customer service driven individuals to apply to join our amazing sales team as a full-time Business Development Representative!WHY YOU SHOULD JOIN OUR TEAMWe are a reputable company that invests in our team and offers an encouraging work...
-
Business Broker
1 month ago
Rancho Cucamonga, United States Transworld Business Advisors Full timeJob DescriptionJob DescriptionEmbark on a fulfilling career in business brokerage with Transworld Business Advisors of Orange, a leader in the industry, offering opportunities for success in Southern California. We give leads to our agents.1. Impactful Career: Unlimited earning potential, success fee-based, a flexible lifestyle, and support and resources of...
