Current jobs related to Client Services Representative II- Small Business- Bilingual Spanish- 2nd Shift - Rio Rancho - Bank of America
-
Rio Rancho, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Representative, Spanish, Business, Bilingual, 1st Shift, Retail, Banking
-
Client Service Representative Small Business
3 days ago
Rio Rancho, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, 2nd Shift, Representative, Business, Service, Solutions Advisor, Retail, Banking
-
Client Services Representative II
2 weeks ago
Rio Rancho, NM , USA, United States Bank of America Full timeJob Title: Client Services Representative IIWe are seeking a highly skilled Client Services Representative II to join our team at Bank of America. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Resolve client requests and...
-
Client Services Representative II
2 weeks ago
Rio Rancho, NM , USA, United States Bank of America Full timeJob Title: Client Services Representative IIWe are seeking a highly motivated and detail-oriented Client Services Representative II to join our team at Bank of America. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients through various communication channels.Key Responsibilities:Resolve...
-
Customer Service Representative
2 weeks ago
Rio Rancho, New Mexico, United States NM Family & Business Insurance Full timeJob DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their billing needs, and helping them with their insurance audits.We will provide training, so experience is not necessary....
-
Client Services Representative II 1st Shift
2 weeks ago
Rio Rancho, New Mexico, United States Bank of America Full timeJob Description:At Bank of America, we are committed to delivering exceptional client experiences through the power of every connection. As a Client Services Representative II, you will play a critical role in resolving routine client requests in a fast-paced inbound contact center environment.Key Responsibilities:Identify client needs and provide solutions...
-
Client Services Representative II
4 weeks ago
Rio Rancho, NM , USA, United States Bank of America Full timeJob Title: Client Services Representative IIAt Bank of America, we are committed to delivering exceptional client experiences through our team of skilled Client Services Representatives. As a Client Services Representative II, you will play a critical role in resolving routine client requests through calls, chats, or emails in an inbound contact center...
-
Client Services Representative II
2 weeks ago
Rio Rancho, NM , USA, United States Bank of America Full timeJob Title: Client Services Representative IIAt Bank of America, we are committed to delivering exceptional client experiences through our team of skilled Client Services Representatives. As a Client Services Representative II, you will play a critical role in resolving client requests and providing seamless service delivery.Key Responsibilities:Resolve...
-
Rio Rancho, NM , USA, United States Bank of America Full timeJob Description:This role is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment.Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client...
-
Rancho Cordova, United States Fortuna BMC Full timeWe are seeking a Bilingual (Spanish) Customer Service Representative who will be working on-site handling inquiries related to Child Support Services while providing exceptional service through phone calls, chats, and emails. You will be highly customer-oriented, adaptable to changes in policies and procedures, and capable of working independently or as part...
-
Client Services Representative II
2 weeks ago
Rio Rancho, United States The Bank of America Corporation Full timeAt Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders Client Service, Representative, Solutions Advisor, Client, Retail, Banking
-
Dental Assistant II
7 days ago
Rio Rancho, New Mexico, United States Presbyterian Medical Services Full timeJob Title: Dental Assistant IIJob Summary:This position assists the Dentist at chairside during examination and treatment of patients. The position also involves assisting in the dental lab and performing clerical duties related to the dental program.Responsibilities:• Assist the Dentist at chairside during examination and treatment of patients• Assist...
-
Bilingual Customer Service Representative
1 month ago
Rio Rancho, NM , USA, United States Safelite Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Representative to join our team at Safelite. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences.Key ResponsibilitiesProvide phone-based support to customers in English and Spanish, addressing their needs and concerns...
-
Bilingual Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled and passionate Bilingual Customer Service Representative to join our team in Rancho Cucamonga, CA. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our customers, resolving their concerns, and exceeding their expectations.Key ResponsibilitiesProvide...
-
Bilingual Customer Service Representative
1 month ago
Rio Rancho, NM , USA, United States Safelite Full timeAbout the RoleWe're seeking a highly skilled Bilingual Customer Service Representative to join our team at Safelite. As a key member of our customer support team, you will be responsible for providing exceptional phone-based support to our customers in both English and Spanish.Key ResponsibilitiesAnswer incoming phone calls from policyholders, insurance...
-
Bilingual Customer Service Representative
4 weeks ago
Rancho Cucamonga, California, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled and passionate Bilingual Customer Service Representative to join our team in Rancho Cucamonga, CA. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our customers, resolving their concerns, and exceeding their expectations.Key ResponsibilitiesProvide...
-
Quality Inspector II-2nd Shift Position
1 week ago
Rancho Cordova, California, United States Prototek Digital Manufacturing Full timeJob Title: Quality Inspector II-2nd Shift PositionJob Summary:Prototek Digital Manufacturing is seeking a skilled Quality Inspector II to join our team on the 2nd shift. As a Quality Inspector II, you will be responsible for performing quality inspections on in-process and final products, ensuring that all products meet company and customer standards.Key...
-
Bilingual Customer Service Representative
2 weeks ago
Rancho Cucamonga, California, United States TTEC Full timeAbout the RoleWe're seeking a highly skilled and passionate Bilingual Customer Service Representative to join our team in Rancho Cucamonga, CA. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our customers, resolving their concerns, and ensuring their satisfaction.Key ResponsibilitiesProvide...
-
Rancho Cucamonga, United States TTEC Full timeBe the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Bilingual Customer Service Representative - (Spanish-English) working onsite in Rancho Cucamonga, CA, you'll be a part of bringing humanity to business. #experienceTTECOur employees have spoken. Our purpose, team, and company culture are amazing and...
-
Customer Service Representative
4 weeks ago
Rio Rancho, NM , USA, United States Presbyterian Medical Services Full timeJob Title: Customer Access RepresentativeThis role provides receptionist duties for the center and performs a variety of clerical tasks, including patient appointments and registration, management of patient flow, billing, and payment collections.Responsibilities:Provide exceptional customer service to patients and visitorsManage patient flow and...
Client Services Representative II- Small Business- Bilingual Spanish- 2nd Shift
3 months ago
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us Job Description: This job is responsible for resolving routine client requests through calls, chats, or emails in an inbound contact center environment. Key responsibilities include working in a challenging environment, ensuring accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery by answering client questions, resolving problems, providing appropriate account maintenance, and looking for opportunities to deepen relationships through digital solutions. Responsibilities: Identifies client needs and recommends solutions when fraud has been identified Records data captured during client interactions accurately Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy Complies with industry regulations, bank procedures, integrity levels of the department's system, and financial controls Required Qualifications: Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients’ financial lives Fully understands how life events can impact a client’s financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions Commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays Communicates effectively and confidently with all clients to make their financial lives better Ability to engage with clients -begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport, and handle objections Comfortable receiving ongoing performance feedback and coaching Ability to learn and adapt to new information and technology platforms Minimum of an intermediate level of proficiency with computers and current technology Has 1+ years of customer/client service experience, including experience handling difficult client situations BilingualSpanishrequired -Successful completion of the language assessment Desired Qualifications: 1+ years of experience in the banking/financial industry 1+ years of experience working in a client service capacity Skills: Attention to Detail Customer Service Management Customer and Client Focus Issue Management Active Listening Adaptability Client Solutions Advisory Data Collection and Entry Problem Solving Account Management Analytical Thinking Client Experience Branding Fraud Management Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Training/Start Date: Monday September 16, 2024 Shift: 2nd shift (United States of America) Hours Per Week: 40 #J-18808-Ljbffr
