We have other current jobs related to this field that you can find below

  • Manager-System Operations Support

    2 months ago

    New Berlin, Wisconsin, United States EVERSOURCE Full time

    This is a hybrid role. The first three months are fulltime in the office. Plans, schedules, and manages the engineering and technical resources that develop and maintain the static and dynamic models associated with the Energy Management Systems (EMS) and the combined Transmission and Distribution System Control And Data Acquisition (SCADA) systems in...

  • Clinical Operations Supervisor

    2 days ago

    Berlin, Maryland, United States Atlantic General Hospital Corporation Full time

    Position OverviewThe Clinical Operations Supervisor plays a crucial role in overseeing the daily functions of patient care within the healthcare facility during non-business hours.Work Schedule: Part-Time, 2 shifts per week, Night Shift, from 7:00 PM to 7:00 AM, available on weekends.This position is responsible for managing care across various patient...

  • Gaming Operations Supervisor

    2 days ago

    Berlin, Maryland, United States Ocean Enterprise 589, LLC Full time

    Position OverviewROLE SUMMARY:The Gaming Operations Supervisor is responsible for fostering an engaging and dynamic atmosphere where exceptional service delivery is crucial. This role involves overseeing the operations of Table Games, ensuring compliance with company policies and gaming regulations.KEY RESPONSIBILITIES:Establishes a vibrant and entertaining...

  • Retail Operations Supervisor

    2 days ago

    Berlin, Maryland, United States GPM Investments Full time

    Position OverviewAs a Retail Operations Supervisor at GPM Investments, you will play a pivotal role in the success of our convenience store. Your leadership will help drive operational excellence and create a positive shopping experience for our customers.Why Work With Us:Weekly Compensation: Enjoy the benefit of receiving your earnings on a weekly...

  • Logistics Operations Supervisor

    2 days ago

    New Berlin, Wisconsin, United States Trulite Glass & Aluminum Solutions Full time

    Position Overview:This role is not open for submissions from outside staffing agencies.Compensation:$65,000 - $75,000 annuallyQuarterly bonus opportunities available.Work Schedule:Monday to Friday, 7:00 AM – 4:00 PMBenefits:Comprehensive benefits starting on Day One.About You:As a Logistics Operations Supervisor, you will play a critical role in ensuring...

  • Retail Operations Supervisor

    2 days ago

    New Berlin, New York, United States Kwik Trip Full time

    Position Overview:As a Retail Operations Supervisor at Kwik Trip, you will play a pivotal role in ensuring the success of our store operations. Your leadership will be crucial in guiding the team towards achieving daily performance targets.Key Responsibilities:1. **Profitability Management:** Drive store profitability by effectively leading and motivating...

  • Retail Operations Supervisor

    3 days ago

    New Berlin, Wisconsin, United States Kwik Trip Full time

    Kwik Trip 499 Shift: VariableLeadership Experience:1-3 yearsMinimum Starting Pay:$53,000.00Position Overview:As a Retail Operations Supervisor, you will be responsible for managing all facets of a retail/food establishment. This includes:Team Management: Overseeing the hiring, training, and scheduling of a team ranging from 20 to 60 employees.Operational...

  • Production Operations Supervisor

    2 days ago

    New Berlin, Wisconsin, United States Teksky Full time

    Job OverviewPosition Title: Plant Operations Manager - Food and Beverage ManufacturingAs Teksky continues to expand its operations, we are enhancing our capabilities in high-speed canning and dry powder production. We provide competitive compensation and pathways for career advancement within our organization. If you are passionate about the food and...

  • Youth Care Center Administrator

    3 days ago

    Berlin, Wisconsin, United States UMOS Full time

    Responsibilities of the Migrant Child Care Center Supervisor:Oversee the recruitment and onboarding of staff, ensuring all hiring documentation is completed in line with organizational procedures.Organize and facilitate orientation and training sessions for new employees and volunteers.Provide direct oversight to staff members, including the Bus Driver and...

  • Food and Beverage Operations Supervisor

    2 days ago

    New Berlin, Wisconsin, United States Penn Foster Inc Full time

    About the Role:At Penn Foster Inc, we are experiencing significant growth and are in search of proactive individuals eager to make a substantial impact within our team. This position offers an opportunity for personal development and career advancement in a collaborative environment.Position Overview:The Operations Supervisor (Food and Beverage...

  • Supervisor, Technical Training, Design Engineering

    4 weeks ago

    Berlin, United States Eversource Energy Full time

    Eversource is looking for a Supervisor, Technical Training, Design Engineering located in Dorchester, MA, Springfield, MA, Berlin, CT, or Hooksett, NH. This Supervisor, Technical Training, Design Engineering will perform as an instructor to help launch careers for new-hire employees and provide continuing education for incumbent employees. Individual will be...

  • Gaming Operations Supervisor

    2 days ago

    Berlin, Maryland, United States Ocean Enterprise 589, LLC Full time

    Position OverviewKEY RESPONSIBILITIES & QUALIFICATIONS:Cultivates an engaging, enjoyable, and dynamic atmosphere where exceptional service delivery is essential.Acts as a guiding figure for team members, promoting collaboration, morale, motivation, and transparent communication.Serves as a mentor and encourages teamwork while enhancing employee morale and...

  • Finance Operations Supervisor

    2 days ago

    West Berlin, New Jersey, United States Eastern Solar Glass, LLC Full time

    About Eastern Solar Glass: Eastern Solar Glass is a well-established and innovative window film enterprise committed to providing our clients with effective solutions for energy efficiency, safety, privacy, and wildlife conservation. Our mission is to reduce the environmental impact of energy consumption while safeguarding our communities, assets, and the...

  • Cybersecurity Systems Engineer

    2 days ago

    New Berlin, Wisconsin, United States Eversource Full time

    Position: Cybersecurity Systems Engineer (Hybrid)This role operates in a hybrid environment, with an initial period requiring full-time presence in the office.About Our TeamUnder general oversight, this position is accountable for the management and support of security system software and hardware across various levels, including Enterprise, Mid-Range, and...

  • Call Center Representative

    4 weeks ago

    Berlin, United States BCI Acrylic Inc. Full time

    Call Center Representative Nu-Face Home Improvements is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free. Nu-Face Home Improvements is looking for a Super Star call center representative for...

  • Hiring A MRI Supervisor In Berlin, VT

    4 weeks ago

    Berlin, United States PostJobMatches By WorkStaff USA Staffing Agency LLC Full time

    PostJobMatches By WorkStaff USA is a leading staffing agency in the job placement industry, providing top-notch professionals to facilities across the country. Our team of experienced recruiters work together to match the best candidates with the right job opportunities. Today we are hiring aMRI Supervisor for our client in Berlin, VT. SIGNING...

  • Night Operations Warehouse Supervisor

    2 days ago

    New Berlin, Wisconsin, United States Beechwood Distributors, Inc. Full time

    Warehouse Manager Position OverviewBeechwood Distributors, Inc. is a prominent player in the beer distribution sector, recognized for our partnerships with leading breweries. Our commitment to excellence has earned us accolades as a Top Workplace, reflecting our focus on employee satisfaction and service quality. We are looking for a dedicated professional...

  • Call Center Representative

    6 days ago

    Berlin, United States BCI Acrylic Independent Dealers Full time

    Job DescriptionJob DescriptionCall Center RepresentativeNu-Face Home Improvements is one of the fastest-growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable, and maintenance-free.Nu-Face Home Improvements is looking for a Super Star call...

  • Engineering Supervisor

    2 months ago

    New Berlin, United States Pieper Electric Full time

    Engineering Supervisor The role of the EngineeringDesign Supervisor is to manage and contribute to staff, workflows, design, details,implement and organize databases and collaborate across Pieper Electric. Generally,design, engineer, layout and collaborate on multiple projects conceptual andawarded. Provide expertise to support operational branches....

  • Dietary Aide

    2 weeks ago

    Berlin, United States Ledgecrest Health Care Center Full time

    Ledgecrest Health Care Center, is a 60 bed skilled nursing community located in Berlin CT. Easily accessible from Route 91 and 15, Ledgecrest Health Care Center has an excellent community reputation and historically strong census. Ledgecrest has been recognized as the best nursing home by the U.S. News and World Report, Short-Term Rehabilitation 2020-2021....

Supervisor, System Operations Center

2 months ago

Berlin, United States Eversource Full time

Supervisor, System Operations Center page is loaded

Supervisor, System Operations Center

Apply

locations

Berlin, CT

time type

Full time

posted on

Posted Yesterday

job requisition id

R-022655

Role and Scope of Position: The Supervisor’s role is multifaceted with responsibilities including work process and systems coordination, direct supervision of systems, distribution work activities, performance measurement, coaching, mentoring and various administrative duties. This position supervises control center staff who maintain systems integrity and initiate corrective action, prioritize and expedite network operations and repairs, prepare electrical system clearances and accurately maintain records, and ensures that work is conducted in a safe manner in accordance with policies, work methods, standards, switching and tagging and operating procedures.

Essential Functions: Manages performance by reviewing and evaluating work of employees. Identifies, builds consensus and communicates performance measures and expected performance levels. Assesses and improves team and employee performance through coaching and on-the-job training. Advises dispatch personnel of new equipment, technology and functionality. Fosters an environment of teamwork, creativity and problem solving. Shares information and encourages participation in the decision-making process. Removes obstacles through communication with other areas. Ensures compliance with regulatory and company work rules and procedures. Understands and complies with the labor contract and works to resolve initial grievances. Initiates appropriate disciplinary action when required. Interacts with internal and external customers to meet service and information needs and resolve complaints. Working in conjunction with the call center and field personnel is accountable for managing customer commitments through outbound communication of information. Coordinates notification of reportable incidents to internal and external customers and stakeholders as appropriate. Collaborates with field personnel to problem solve and develop effective response plans to outage situations. Evaluates restoration alternatives and determines the optimum plan to restore the system and provide status information to customers. Calls crews to address field problems and directs field forces in restoration, maintenance and electrical clearance activities. Supervises load control and switching and tagging responsibilities of the shift. Coordinates switching operations for area generating facilities. Coordinates planned work across the processes to fulfill related service level agreements, achieve company objectives and obtain an appropriate work distribution. Analyzes requests for system element outages and assesses risk to determine whether the outage will affect customer service and/or the systems integrity. Identifies, develops and implements work process and practices improvements. Maintains awareness of weather conditions that could adversely affect Eversource operations and disseminates this information to appropriate locations and modifies operating plans as required. Prepares and distributes information regarding customer service, system conditions and historical situations to internal and external customer and stakeholders. Directs the work planning process including preparation and prioritization of work plans and schedules, resource and materials requirements and forecasts and coordination with other processes for optimal resource utilization. Technical

Knowledge/Skill/Education/Licenses/Certifications: Technical Knowledge/Skill: Knowledge of utility Transmission and Distribution system design, operations, maintenance, and construction principles and practices, safety standards and business processes Planning and organizational skills, project and schedule management skills including computerized trouble, work and materials management and scheduling tools Ability to use PC desktop applications (e.g. Microsoft Word and Excel) Working knowledge of labor contracts Education: Bachelor’s Degree in engineering, business administration, related discipline or equivalent experience Experience

: Five (5) to ten (10) years of related experience is Preferred. Experience in Dispatch, Transmission, Distribution, Generation and/or Field Service design and/or installation, servicing customers and change management to improve

service/performance. Previous experience is a supervisory role

preferred Licenses & Certifications: N/A Compensation and Benefits: Eversource offers a competitive total rewards program. The annual salary range for this position is $123460 to $137180 plus incentive. Salary is commensurate with your experience. Check out the career site for an overview of our benefits. Working Conditions: Must be available to work emergency restoration assignment as required. Must be available to travel between MA/CT/NH as necessary. Work is performed primarily in a Control Center which requires sitting, walking, standing, stair climbing, completion of paperwork, using a telephone, communication equipment and computer and attending meetings. Subject to rotating shift work including weekends and nights. At times, requires working long hours in response to outage situations and shift coverage requirements. Mental Aspects

: Work includes analyzing system operating conditions, interpreting system data and implementing corrective action. This role works in an environment that often requires the performance of multiple simultaneous activities, where deadlines need to be met and work is performed under pressure while involving significant business commitments and results. Coordinates emergency response activities that could last for extended periods. Must be able to clearly articulate job-related information to employees and to effectively address performance issues in a constructive manner. Leadership

Behaviors/Competencies: Set and Communicate Direction and Priorities Communicate priorities and goals (company, department, team) Show how employee’s work fits in Provide business updates, news Communicate, communicate, communicate Build Trusting Relationships Role model honesty/integrity in communication and action Balance “getting results” with concern for individual needs Have honest dialogue with employees; get to know them Manage and Develop People Set realistic performance objectives and expectations Give ongoing, honest feedback; coach for success Recognize good performance Visit crews in the field Remove obstacles to day-to-day performance Provide tools, information, training Foster Teamwork and Cross-functional Collaboration Encourage cooperation/remove obstacles between work groups/departments Encourage collaboration/peers helping peers Create a Diverse, Inclusive Workforce Ask for employee input on work process/practice improvements and before implementing change that will affect them Encourage ideas Lead Change Deliver effective, positive communications about change to your team Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes Respond positively to new demands or circumstances Focus on the Customer Ensure that everyone on the team understands our customer promise and provides superior customer service Be a role model for the team on delivering superior customer service Please submit a resume with your application. #elecadj #LI-RG1 Worker Type: Regular

Number of Openings: 1

EEO Statement Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status. VEVRRA Federal Contractor Emergency Response: Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

#J-18808-Ljbffr