Application Manager, Salesforce ServiceCloud

3 weeks ago

Fremont, United States Meta Inc Full time

Enterprise Product's Care team is at the heart of Meta's mission of outstanding customer service for our hardware business as well all internal teams. By transforming the way our internal and external services work, we're ultimately helping to bring billions of people around the world closer together. We're also not just helping Meta run more efficiently; we're setting a new industry benchmark for how users and employees get faster help when needed. Enabling operations core business requires unconventional thinking and lightning-fast, real-time solutions. We are seeking an Application Manager to manage the Salesforce platform and its multiple components for various business partners under Care team. The ideal candidate will be expert in ServiceCloud implementation and have prior working experience in the Customer Service industry. Successful candidates will design and build new solutions, question common assumptions, rethink existing configurations, and see every challenge as an opportunity for system improvements. This team has the responsibility of driving business enablement at scale through optimizing and evolving the usage and investment of vendor platforms across the enterprise.Application Manager, Salesforce ServiceCloud ResponsibilitiesResponsible for the end to end solution design and architectureBe able to craft and own the 2-3 year application roadmap and vision.Deliver innovative technical products on an aggressive timeline with a team of world-class engineers and adminsInfluencing skills to create a culture of change, excellence and innovation while constructively challenging the status quoUnderstands the context of the supported product or product portfolio within the organization and its competitive landscape.Effectively communicate technical requirements to engineers and non-technical requirements to the businessMaintain in-depth knowledge of the organization's technologies and architectures and IT industry best practices and emerging technologies.Works with Business, Product Mgmt and Engineering to document the business architecture that the product (portfolio) supports, including business capabilities, value streams and business processes.Minimum QualificationsDemonstrated experience working with stakeholders and usersSelf-starter with experience working independentlyBachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience.5+ years of experience implementing Salesforce Applications5+ years of experience integrating systems with third-party service vendors5+ years of experience as an SFDC architect with advanced knowledge of Salesforce platformDemonstrated experience working in a fast-paced environmentProficiency using flow builder, process builder, Omni-channel, entitlement and other out of the box solutionsCertifications: Advanced Administrator, Service Cloud Consultant, and Application ArchitectPreferred QualificationsBS in computer science or related field10+ years experience implementing or building solutions with enterprise software.Excellent communication skills with internal and external stakeholders and users.Experience in managing large initiatives and roll-outsWorking knowledge of MuleSoft integration platformDemonstrated experience with lightning component developmentUnderstanding of the latest technology such as bots, Gen AI and machine learningStart preparingLearn about how to prepare for your interview with our interview guide, tips, and interactive experiences.Visit interview prep#J-18808-Ljbffr

by Jobble

  • Salesforce Delivery Manager

    4 weeks ago

    Fremont, United States Accellor Full time

    At Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also...

  • Salesforce Delivery Manager

    3 weeks ago

    Fremont, United States Accellor Full time

    Job DescriptionJob DescriptionAt Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com...

  • Salesforce Architect

    4 days ago

    Fremont, United States DynPro Inc. Full time

    Responsibilities:Lead the design and architecture of Salesforce solutions, particularly focusing on Sales Cloud and Service Cloud functionalities.Develop and implement high-impact Salesforce applications that integrate seamlessly with business processes.Provide architectural assessments, strategies, and roadmaps for Salesforce integration, including...

  • Salesforce Architect

    4 days ago

    Fremont, United States DynPro Inc. Full time

    Responsibilities:Lead the design and architecture of Salesforce solutions, particularly focusing on Sales Cloud and Service Cloud functionalities.Develop and implement high-impact Salesforce applications that integrate seamlessly with business processes.Provide architectural assessments, strategies, and roadmaps for Salesforce integration, including...

  • Salesforce Architect

    5 days ago

    Fremont, United States DynPro Inc. Full time

    Responsibilities:Lead the design and architecture of Salesforce solutions, particularly focusing on Sales Cloud and Service Cloud functionalities.Develop and implement high-impact Salesforce applications that integrate seamlessly with business processes.Provide architectural assessments, strategies, and roadmaps for Salesforce integration, including...

  • Salesforce Developer

    2 weeks ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Salesforce Developer

    2 weeks ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Salesforce Developer

    2 weeks ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Senior Salesforce Developer

    7 hours ago

    Fremont, United States DynPro Inc. Full time

    Job Description:As a Senior Salesforce Developer, you will be responsible for developing and enhancing our Salesforce platform to support our business objectives. You will work closely with cross-functional teams to understand requirements, design scalable solutions, and implement best practices. Your expertise in APEX, FSL (Field Service Lightning),...

  • Senior Salesforce Developer

    19 hours ago

    Fremont, United States DynPro Inc. Full time

    Job Description:As a Senior Salesforce Developer, you will be responsible for developing and enhancing our Salesforce platform to support our business objectives. You will work closely with cross-functional teams to understand requirements, design scalable solutions, and implement best practices. Your expertise in APEX, FSL (Field Service Lightning),...

  • Salesforce Solutions Architect

    4 days ago

    Fremont, United States DynPro Inc. Full time

    Position : Salesforce Solutions ArchitectWork closely with business stakeholders to understand requirements and translate them into effective Salesforce solutions.Architect and design scalable, high-quality solutions on the Salesforce platform that align with industry best practices and standards.Lead technical design sessions and provide guidance to...

  • Salesforce Technical Lead

    3 weeks ago

    Fremont, United States Accellor Full time

    Job DescriptionJob DescriptionAt Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com...

  • salesforce solution architect

    3 days ago

    Fremont, United States Arohak Inc Full time

    Title : Salesforce solution architectLocation : Fremont, CA // Only localsOnsiteResponsibilities What you ll be able to do:This candidate will design a complete and complex framework for Salesforce CRM. Candidate will define processes, system specifications, input/output and working parameters for hardware and/or software that support Salesforce...

  • Senior Program Manager

    4 days ago

    Fremont, United States DynPro Full time

    We're looking for an experienced Sr. Manager, Program Management to support our growing Information Technology team. In this role, you will be a key leader within our organization and have overall responsibility for program management of the IT product portfolio, creating an environment of innovation and product excellence, grow the IT PMO team in line with...

  • account manager iii

    5 days ago

    Fremont, California, United States TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. ​Job OverviewTE's Data and Device "DnD" business unit seeks an experienced and savvy Account Manager to join our Hyperscale sales team for one of our top global Hyperscale accounts. As the AM team...

  • Application Engineer

    1 day ago

    Fremont, United States Gotion Inc. Full time

    ESS Application EngineerFremont, CaliforniaGotion, Inc. is based in Silicon Valley in California, with R&D centers in Ohio, China, Japan and Europe. We innovate in the next generation electric vehicle and energy storage technologies (lithium batteries and related systems) with the aim to accelerate electrified transportation and achieve sustainable...

  • Mobile Application Tester

    1 month ago

    Fremont, California, United States Arkhya Tech Inc. Full time

    Solid understanding of the software testing life cycle and Agile methodologies. Proficient in requirement analysis test case design test protocol development and experience in test management tools like ALM Jira etc. Exposure to the Test plan Test summary Development. Exposure to ADB Shell commands and Android Studio. Experience working on End-toEnd testing...

  • Laser Applications Engineer

    1 month ago

    Fremont, United States Turner Laser Systems Full time

    Turner Laser Systems is looking for a Laser Applications Engineer to join the team as a full-time position at our headquarters in Fremont, CA. We are looking for a highly talented laser processing expert who can take on some of the world's most challenging laser process development projects in a small-business environment. We utilize cutting-edge lasers,...

  • Laser Applications Engineer

    4 weeks ago

    Fremont, United States Turner Laser Systems Full time

    Turner Laser Systems is looking for a Laser Applications Engineer to join the team as a full-time position at our headquarters in Fremont, CA. We are looking for a highly talented laser processing expert who can take on some of the world's most challenging laser process development projects in a small-business environment. We utilize cutting-edge lasers,...

  • Laser Applications Engineer

    2 weeks ago

    Fremont, United States Turner Laser Systems Full time

    Turner Laser Systems is looking for a Laser Applications Engineer to join the team as a full-time position at our headquarters in Fremont, CA. We are looking for a highly talented laser processing expert who can take on some of the world's most challenging laser process development projects in a small-business environment. We utilize cutting-edge lasers,...