Salesforce Delivery Manager

2 weeks ago

Fremont, United States Accellor Full time
Job DescriptionJob Description

At Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also build products that are sold on the AppExchange and used by both boutique businesses and Fortune 500 companies.

We’ve created an atmosphere that encourages curiosity, constant learning, and persistence. We encourage our employees to grow and explore their interests. We cultivate an environment of collaboration, autonomy, and delegation – we know our people have a strong work ethic and a sense of pride and ownership over their work. They are passionate, eager, and motivated – focused on building the perfect solution but never losing sight of the bigger picture.

We are seeking an experienced and dynamic Salesforce Delivery Manager to lead and drive the successful delivery of Salesforce projects and initiatives at Accellor. As the Salesforce Delivery Manager, you will be responsible for overseeing the planning, execution, and successful delivery of Salesforce solutions, ensuring they meet the business needs and exceed client expectations. Your expertise in Salesforce technology, project management, and team leadership will be instrumental in achieving project objectives while maintaining a high level of customer satisfaction.

Requirements

  • Lead the end-to-end delivery of Salesforce projects, including scope definition, resource allocation, timeline management, and quality assurance.
  • Collaborate with cross-functional teams, including consultants, developers, analysts, and stakeholders, to ensure project milestones are met on time and within budget.
  • Provide expert guidance and consultation to clients and team members on Salesforce best practices, solutions, and opportunities for process improvements.
  • Participate in client discussions and presentations to showcase the Accellor's Salesforce capabilities and create solutions to meet specific client needs.
  • Act as Thought Leader. Represent our Salesforce expertise across all digital channels, present at industry events and present competencies in presales opportunities.
  • Serve as the primary point of contact for clients, fostering strong relationships, and understanding their business needs and requirements.
  • Handle client escalations and work towards resolution in a professional and efficient manner
  • Monitor project progress, identify risks, and implement mitigation strategies to ensure successful project delivery.
  • Work closely with the sales and business development teams to review and assess project proposals and ensure that they align with the organization's capabilities and strategic objectives.
  • Collaborate with stakeholders to develop competitive and compelling project proposals, considering the scope, budget, timeline, and resource requirements.
  • Work with sales & other practice delivery leaders to drive new business / joint successes at existing accounts.
  • Lead, mentor, and inspire a team of Salesforce professionals, encouraging collaboration, skill development, and high performance.
  • Conduct performance evaluations, set performance goals, and provide regular feedback to team members to enhance their capabilities and growth.
  • Manages billable utilization for the team to the defined targets for the practice.
  • Collaborate with talent acquisition teams to identify and recruit top Salesforce professionals, including administrators, developers, and consultants.

Qualifications

  • Industry experience of a 15+ years, with the majority specifically in the CRM/CX area
  • 8+ years of Solutioning/Delivery Experience with Salesforce platform
  • 5+ years’ experience working in a leadership role with a IT Services / Consulting firm.
  • Prior experience in managing teams of 100+ FTE’s in a tiered structure.
  • Expert-level understanding of the Salesforce product suite, including Sales, Service, Marketing, Community, and Analytics capabilities. Experience / knowledge of vertical clouds is a big plus.
  • CRM Consultant / Architect certifications in Salesforce CRM Platforms is required.
  • Ability to drive the CRM Solution and estimation with minimal supervisor involvement and should be able to work independently.
  • Demonstrated experience in handling complex client relationships and managing client expectations.
  • Strong analytical and problem-solving abilities with a focus on driving results and delivering value to clients.
  • Demonstrable ability to identify expansion opportunities and cultivate client relationships.
  • Project management expertise with a track record of successfully managing multiple projects simultaneously.
  • Excellent communication and interpersonal skills to effectively engage with clients, stakeholders, and team members.
  • Good presentation & articulation skills with demonstrated ability in sharing and explaining complex concepts, creative and proactive thinking.
  • Ability to quickly connect business requirements to functional capabilities and assess the applicability of Salesforce solutions to business problems.
  • Strong knowledge and experience in Salesforce development and configuration, Salesforce APIs & Integration capabilities.
  • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.)
  • Understanding of systems architecture and ability to design scalable performance-driven solutions.
  • Understanding of key design patterns and large data volume limitations and standard methodologies
  • Extensive experience using UML to detail technical architectures.
  • Solid understanding of environment management, release management, code versioning standard processes, and deployment methodologies
  • Bachelor’s degree is a must. MS/MBA highly preferred.

Benefits

We strive to offer benefits that support the diverse needs of our employees. Our package includes perks like flexible and discretionary time off, healthcare coverage for you and your loved ones, and a 401k plan with a company match to help you plan for the future. Additionally, we offer access to flexible spending and health savings accounts, life and AD&D insurance, and opportunities for professional development.

  • Salesforce Delivery Manager

    2 weeks ago

    Fremont, United States Accellor Full time

    At Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com and powerful third-party apps. We also...

  • Salesforce Technical Lead

    4 weeks ago

    Fremont, United States Accellor Full time

    Job DescriptionJob DescriptionAt Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com...

  • Salesforce Technical Lead

    2 weeks ago

    Fremont, United States Accellor Full time

    Job DescriptionJob DescriptionAt Accellor, we are a trusted Salesforce Partner that uses best-of-breed Cloud technology to deliver superior customer engagement and business effectiveness for clients. We bring a deep understanding of Financial, Retail, High Tech, Healthcare, and retail verticals rolling out end-to-end implementation of salesforce.com...

  • Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Key Responsibilities:Design, develop, test, and deploy high-quality business solutions on the Salesforce platform based on industry best practices as well as business needs.Manage the full development lifecycle from technical design to development, testing, and deployment.Build Salesforce solutions using Apex, Visualforce, Lightning Web Components (LWC), and...

  • Senior Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Position Overview:We are looking for a highly skilled and experienced Senior Salesforce Developer to take ownership of our Salesforce platform and drive its continuous improvement. The successful candidate will be responsible for efficiently handling a list of high-priority tickets and resolving issues promptly to ensure smooth operations and customer...

  • Senior Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Position Overview:We are looking for a highly skilled and experienced Senior Salesforce Developer to take ownership of our Salesforce platform and drive its continuous improvement. The successful candidate will be responsible for efficiently handling a list of high-priority tickets and resolving issues promptly to ensure smooth operations and customer...

  • Lead Salesforce Developer

    7 days ago

    Fremont, United States DynPro Inc. Full time

    Job Title: Senior Salesforce Developer/ LeadLocation: Fremont Area, CA (Onsite)Position Overview:As a Senior Salesforce Developer/ Lead, you will play a pivotal role in driving the implementation and optimization of our Salesforce platform. Your proficiency in Salesforce development using Apex and Lightning Web Components (LWC) is essential to leading our...

  • Lead Salesforce Developer

    6 days ago

    Fremont, United States DynPro Inc. Full time

    Job Title: Senior Salesforce Developer/ LeadLocation: Fremont Area, CA (Onsite)Position Overview:As a Senior Salesforce Developer/ Lead, you will play a pivotal role in driving the implementation and optimization of our Salesforce platform. Your proficiency in Salesforce development using Apex and Lightning Web Components (LWC) is essential to leading our...

  • Inside Sales Support Specialist, Connected Health

    2 days ago

    Fremont, United States AVER INFORMATION INC Full time

    **About AVer Information** **Position Overview** The Inside Sales Support Specialist will report directly to the Connected Health VP of Sales Leader and will require direct communication and collaboration to support efforts in growing Connected Health sales revenue and elevating brand recognition. This role will involve direct communication with customers,...

  • Collections Manager

    4 weeks ago

    Fremont, United States Azuga Full time

    42840 Christy St, Fremont, CA 94538, USA Job Classification Collections Manager Full-Time Position Job Description Azuga Inc. is seeking a Collections Manager to be a part of our rapidly growing company. The key responsibilities of this position are to ensure that our customers are correctly invoiced for the solutions Azuga provides and that we collect the...

  • Sr Developer SFDC

    4 weeks ago

    Fremont, California, United States Penumbra, Inc Full time

    As a Sr IT Customer Relationship Management Cloud Developer, you will be part of the growing Salesforce and CRM/CPQ practice within Penumbra, serving as a Subject Matter Expert to Penumbra's Marketing, Sales, Pricing and Sales Operations organizations.You will be supporting their various initiatives around Sales, Services, Marketing, CPQ and CRM...

  • SAP Fico Delivery Lead

    4 days ago

    Fremont, United States Info Way Solutions Full time

    Title: SAP Finance Delivery LeadLocation: Raleigh, NC (Day 1 onsite)Note: We need candidates who are currently working as Finance Lead in Support projects and should we well versed with support activities.JOB Description:8-12 years of SAP S/4 FICO experienceExperience leading an SAP Finance trackEnd to end management of the SAP Service management function...

  • SAP Fico Delivery Lead

    2 weeks ago

    Fremont, United States Info Way Solutions Full time

    Title: SAP Finance Delivery Lead Location: Raleigh, NC (Day 1 onsite) Note: We need candidates who are currently working as Finance Lead in Support projects and should we well versed with support activities. JOB Description: 8-12 years of SAP S/4 FICO experience Experience leading an SAP Finance track End to end management of the SAP Service management...

  • Account Manager

    2 weeks ago

    Fremont, United States Vital Chemicals USA LLC Full time

    Job DescriptionJob DescriptionSalary: Account ManagerWe are seeking a dynamic and results-oriented Sales Account Manager to join our team. The Sales Account Manager will be responsible for maintaining and growing relationships with assigned key accounts, driving sales revenue, and achieving sales targets. This role requires strong communication skills,...

  • Transportation Manager

    3 weeks ago

    Fremont, United States Sysco Full time

    This is an Operations position responsible for managing the activities associated with Delivery. Responsibilities include but are not limited to, expense and revenue management, compliance with government regulations, management and direction to deli Transportation Manager, Transportation, Manager, Delivery Associate, Delivery Supervisor, Management,...

  • Customer Support Manager

    2 weeks ago

    Fremont, California, United States Alveo Technologies Full time

    About AlveoAlveo is leading a transformation and evolution in global pathogen detection and diagnostics with a proprietary platform that changes the way all manner of pathogens and infectious diseases are detected and managed. The company's globally patented pathogen identification and diagnostic platform uses cutting-edge molecular testing and cloud-based...

  • Senior Station Manager

    2 weeks ago

    Fremont, California, United States Amazon Full time

    AMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive employee...

  • Program Manager

    1 week ago

    Fremont, California, United States Virtusa Full time

    DescriptionProgram Manager team, task & delivery management people managementExperience level needed: 5+ years experience.Strong Leadership and Presentation, Good Organizational, Time and Team Management skillsAbility to communicate effectively in both technical and non-technical termsExpertise in reviewing technical documentsExperience with Partners facing...