FT-Customer Service Miami OK

2 months ago

Miami, United States Check 'n Go Full time

FT-Customer Service Representative-2307 Miami OK page is loaded **FT-Customer Service Representative-2307 Miami OK**

**FT-Customer Service Representative-2307 Miami OK**

locationsMiami, OK time typeFull time posted onPosted 2 Days Ago job requisition idR0015602 **Job Description:**

**Customer Service Representative Check n Go/Allied Cash Advance**

**Overview of Role and Key Accountabilities:**

Our Customer Service Associates are at the heart of what we do at Check Go and Allied Cash Advance, both part of the Axcess Financial family of companies. Each day in cities and towns across the country, they are greeting customers, processing loan applications, answering inquiries about products, promoting new products, and more -- all with the goal of delighting our valued customers. We provide money solutions for real people and strive to be the first choice for everyday financial solutions. Our team members focus on building relationships to ensure customer needs are being served using the best products we can offer.

****Essential Duties:****

* Relationship management: put our customers at the center of everything we do. Exemplify our Sales culture. Serve and educate customers on the product portfolio. Escalate issues to the Store Manager, DDO, and Corporate Office if unable to resolve the issue directly with the customer.

* Cash handling: Handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer and other cash handling requirements. Responsible for bank deposits or bank pick-ups. Balance individual batch receipts with store sales reports at end of day and assist with resolving over/shorts as needed.

* Loan processing: Perform necessary customer verifications to validate information presented. Accurately process loans and transactions per company policy.

* Compliance: Responsible for compliance with company/State policy and procedures including Federal regulation where applicable.

* Inbound/Outbound calls: Answer telephone inquiries in response to general questions, customer applications, requests or other issues. Place outgoing customer courtesy and collection calls in accordance with federal regulations and store operating procedures.

* Brand Ambassador: Promote the Check n Go brand professionally and ensure store appearance (internal and external) is maintained to company standards. Assist in the execution of all Company marketing plans and programs, ensuring precise and timely set-up, excellent execution and within established deadlines.

****Minimum Education and Experience Required:****

* Two years previous sales and customer service experience preferred.

* Two years cash handling experience preferred.

* Must have own personal reliable transportation in compliance with published policy and procedure. This may NOT include public transportation, transportation from family or friends. Must maintain a valid Drivers License and valid Automobile Insurance while employed by the company.

****Physical Demands:****

* Retail/Office environment

* Cash Handling

* Extended viewing of computer screens

* Must be able to lift up to 50lbs. with or without reasonable accommodation

****Travel / Attendance:****

* Must be able to travel to all stores within the assigned district

* May be asked to travel to neighboring districts

* May require overnight travel

****Additional Eligibility Qualifications:****

* Demonstrated ability to interface with new and existing customers and maintain effective relationships.

* Proven experience navigating conversations with dissatisfied clients.

* Demonstrated success in high volume retail environment.

* Proven ability to multitask various projects and competing priorities, manage time effectively and remain organized.

* Demonstrated ability to work independently in an autonomous environment with limited supervision.

**Why Choose Axcess Financial and Check N Go/Allied Cash Advance:**

* Axcess to Opportunity: We are an industry leader with vast opportunities to learn, develop and grow your career at locations across the US.

* Axcess to Impact: Be part of a team of dedicated colleagues positively impacting customer's lives everyday through outstanding service and lasting relationships.

* Axcess to Life: Join a supportive organization that wants you to truly enjoy your life -- inside and outside of work.

Additionally, we offer: competitive compensation (base pay + incentives) and benefit programs (e.g., medical dental, life insurance), a generous paid time off program, 401k retirement plan, tuition reimbursement, and an engaging work environment.

**About Axcess Financial:**

We are a privately held company headquartered Cincinnati, Ohio who provides innovative credit solutions that empower customers to handle their personal finances when, where and how they want. Its our mission to get people the money they need when they need it. We make sure we do so in a way that is responsible and within their means.

**Commitment to Diversity:**

Axcess is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

This posting is intended to describe the general nature of the work anticipated to be performed and is not a comprehensive list of all responsibilities, duties and skills required for the position.

Our story began over 25 years ago with one small location in Covington, KY. In 2003, Check `n Go launched online capabilities, which has since expanded its accessibility of financial options.

**WHO WE ARE:** Check `n Go provides innovative credit solutions that empower customers to manage their personal finances when, where, and how they want. Our mission is to get people the money they need, when they need it, while doing so in a way that is responsible and within their means.

**WHO WE SERVE:** Hardworking people who have experienced lifes unpredictable moments. With the right financial solution, our customers can receive the funds needed to help pay bills, ease stress, and make life a little more manageable.

**HOW WE BENEFIT THE COMMUNITY:** Unlike many traditional financial institutions, we offer consumers a place to turn when they need a quick, convenient, and nonjudgmental way to cover their financial needs.

At Check `n Go we provide an opportunity-rich environment with endless career paths and options Here, youre not an employee number or an overhead cost, youre a trusted team member of a growing organization. We like to think the way we work is different, and if interested, wed love for you to apply

  • Customer Service Representative at Miami, FL

    4 months ago

    Miami, United States Miami, FL Full time

    Job DescriptionJob DescriptionBistro Delight in Miami, FL is looking for one customer service representative to join our team. Our ideal candidate is attentive, punctual, and engaged.We have a Customer Service Representative position awaiting a personable and well-spoken professional with their growing staff. In this role, you provide superior customer...

  • Miami - Customer Services Manager

    2 weeks ago

    Miami, United States thebigword Full time

    Eradicating the final barrier of global communication… At thebigword, we specialise in language solutions, translating over 1 billion words annually, support more than languages and handle millions of interpreting minutes each year. As one of the largest language service providers globally, we utilise the greatest minds and boundary shattering...

  • Assistant General Manager

    5 days ago

    Miami, United States COTE Miami Full time

    About the RoleCOTE Miami, a renowned Korean Steakhouse, is seeking an exceptional Restaurant Operations Manager to join our team. As an Assistant General Manager, you will play a vital role in leading our property team members in delivering an exceptional dining experience.Key ResponsibilitiesLeadership and Team ManagementAssist the General Manager in...

  • Furniture Sales at KARE MIAMI LLC

    2 months ago

    Miami, United States KARE MIAMI LLC Full time

    Job DescriptionJob DescriptionKare Miami Llc in Miami, FL is looking for one furniture sales to join our 8 person strong team. We are located on 1455 Nw 107th Ave Unit 864 A. Our ideal candidate is a self-starter, ambitious, and engaged.Job Title: Sales AssociateLocation: Kare Miami, Miami International MallDescription:Kare Miami is seeking a dynamic Sales...

  • Automotive Service and Parts Cashier

    2 days ago

    Miami, United States Braman Miami Full time

    About Braman MiamiBraman Miami is a reputable and trusted company in the South Florida community, with over 50 years of experience in the automotive industry.Job SummaryWe are seeking a highly motivated and detail-oriented Service and Parts Cashier to join our team. As a Service and Parts Cashier, you will be responsible for providing exceptional customer...

  • Customer Service Representative FL

    2 months ago

    Miami, United States Jessie Trice Community Health System Full time

    **Customer Service Representative job in Miami at Jessie Trice Community Healthcare Center, Inc.** **Summary of Responsibilities** : Seeking CSRs for various centers that is responsible to perform and ensure the accuracy of registering all patients, including, obtaining documentation necessary for guest to receive treatment. Perform appointment scheduling,...

  • Physician Opportunities at University of Miami

    4 days ago

    Miami, Florida, United States University of Miami Full time

    About the RoleWe are seeking a highly skilled and experienced Staff Physician to join our team at the University of Miami. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and contributing to the success of our medical practice.Key ResponsibilitiesProvide direct patient care in an office setting,...

  • Customer Service Representative 3

    1 month ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this . The UHealth system at the University of Miami has an exciting...

  • Sr. Customer Service Rep

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The Department of Pathology at the University of Miami is...

  • Customer Service Ambassador

    1 week ago

    Miami, United States The University of Miami Full time

    Job Summary:We are seeking a highly skilled and compassionate Customer Service Representative to provide exceptional patient experience at The University of Miami's UHealth campus.Key Responsibilities:Creating ID badges for patients, families, and visitorsProviding directions and assistance with parking validationsAssisting with patient needs and...

  • Customer Service Ambassador

    2 days ago

    Miami, United States The University of Miami Full time

    Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at The University of Miami. As a key member of our Patient Experience department, you will be responsible for providing exceptional service to our patients, families, and visitors.Key ResponsibilitiesFirst Impressions: Create a positive and welcoming...

  • Customer Service Representative

    2 months ago

    Miami, United States University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this . The Patient Experience department has an exciting opportunity for a...

  • Customer Service

    6 days ago

    Miami, United States MULTIEXPORT FOODS INC Full time

    Job DescriptionJob DescriptionAbout UsMulti X, is a a pioneer in the Farmed Salmon Industry in Chile with over 30-year history. We have been been servicing our US and Canadian clients from our Miami office with dedication to excellence in product quality and superior customer service.Our US offices are located in Miami, FL.About the RoleThis role is...

  • Customer Service Representative

    2 months ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The department of Patient Experience has an exciting opportunity...

  • Customer Service Representative

    3 months ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The department of Patient Experience has an exciting opportunity...

  • Call Center Representative at Miami, FL

    3 months ago

    Miami, United States Miami, FL Full time

    Job DescriptionJob DescriptionBistro Delight in Miami, FL is looking for one call center representative to join our team. Our ideal candidate is a self-starter, ambitious, and hard-working.ResponsibilitiesTake customer calls and provide accurate, satisfactory answers to their queries and concernsDe-escalate situations involving dissatisfied customers,...

  • Barista Position

    5 days ago

    North Miami Beach, Florida, United States Acrc Miami Full time

    About the PositionWe are currently hiring evening baristas for our Acrc Miami location. As a barista at Acrc Miami, you will be responsible for providing exceptional customer service and ensuring a high-quality experience for our customers.ResponsibilitiesCustomer Service: Engage with customers, respond to their needs, and exceed their expectations.Order...

  • Customer Service Representative 3

    1 month ago

    Miami, United States The University of Miami Full time

    Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet. The UHealth system at the University of Miami has an exciting...

  • Echocardiography Specialist

    7 days ago

    Miami, Florida, United States South Miami Hospital Full time

    About South Miami HospitalSouth Miami Hospital is a leading not-for-profit healthcare provider in the region, recognized for its commitment to excellence in patient care. With a robust network of facilities and a dedicated team of professionals, we strive to deliver high-quality healthcare services across our community.Position OverviewThe Echocardiography...

  • Sales Associate

    2 weeks ago

    Miami, United States Mazda of North Miami Full time

    Sales Associate Every employee with Mazda of North Miami is absolutely critical to its success. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Come join our team Benefits Privately - owned Mazda & Toyota of North...