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Patient Services Associate II
3 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures in a timely...
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Patient Services Associate II
4 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
6 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...
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Patient Services Associate II
6 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with visits to the...
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Patient Services Associate II
3 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key ResponsibilitiesProcess...
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Patient Services Associate II
5 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment.Key ResponsibilitiesProcess patient arrival and departure activities, ensuring a smooth and efficient flow of patients to examination rooms.Obtain pre-certifications...
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Patient Services Associate II
5 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a smooth and efficient...
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Patient Services Associate II, Norristown
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient...
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Patient Services Representative II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeNote: This role requires availability for one to two evening shifts weekly until 7:30 PM and Saturdays until 12:00 PM.The Patient Services Associate II plays a crucial role in enhancing the experience of patients and customers by efficiently managing arrival and departure processes associated with visits to the healthcare facility. Responsibilities include...
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Patient Services Representative II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeNote: This role necessitates availability for one to two evening shifts weekly until 7:30 PM and Saturdays until 12:00 PM.The Patient Services Associate II plays a crucial role in enhancing the patient experience by efficiently managing the arrival and departure processes associated with visits to the healthcare facility. Responsibilities include obtaining...
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Patient Services Associate II, Norristown
1 month ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noonThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Norristown
1 month ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noon The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II
2 months ago
Montgomery, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES This position is based out of the Blue Bell office and requires to travel to other locations (Abington & Lansdale) as needed for coverage. The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to...
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Patient Services Associate II
2 months ago
Montgomery, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES This position is based out of the Blue Bell office and requires to travel to other locations (Abington & Lansdale) as needed for coverage. The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits...
-
Patient Services Associate II
1 month ago
Montgomery, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient...
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Patient Services Associate II
2 months ago
Montgomery, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
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Patient Services Associate II
1 month ago
Montgomery, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient...
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Patient Services Associate II
2 months ago
Montgomery, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
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Patient Care Coordinator II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeSIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Care Coordinator (PCC) II plays a vital role in enhancing the patient and customer experience by efficiently managing the arrival and departure processes associated with visits to the healthcare facility. This position involves obtaining necessary pre-certifications and/or pre-authorizations for medical...
Patient Services Associate II
4 months ago
Today, Jefferson Health and its network of hospitals and physician practices serve patients throughout the Delaware Valley. We have a robust network of 18 hospitals, 3500 physicians, 9600 nurses, 3,876 licensed beds, and physician practices throughout the counties of:
- Bucks
- Camden
- Gloucester
- Montgomery
- Philadelphia
In keeping with Jefferson's Mission, We Improve Lives, it is our goal to recruit, retain, develop and reward highly-qualified employees. If you are enthusiastic, caring and dedicated to service excellence, we invite you to consider joining Jefferson. Jefferson encourages its employees to expand their knowledge and develop their careers through growth opportunities and continuing education.
Responsibilities
SIGN ON BONUS FOR ELIGIBLE NEW HIRES
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
- Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Obtains pre certifications and/or pre authorizations for procedures.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
- Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
- Other duties as requested or assigned.
Education:
HS Diploma or equivalent required.
Experience:
Customer service and/or patient facing healthcare experience preferred.
Conditions of Employment
Covid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.
Closing Statement
Jefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds.
Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science.
Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership.
Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results.
- OUR MISSION: We improve lives.
- OUR VISION: Reimagining health, education and discovery to create unparalleled value
- OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing
As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
Par Reference Code
98778