Patient Services Associate II
2 months ago
SIGN ON BONUS FOR ELIGIBLE NEW HIRES The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Obtains pre certifications and/or pre authorizations for procedures. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. Greets and interacts with patients/visitors in a professional manner, on phone or in person. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned. QualificationsEducation: HS Diploma or equivalent required. Experience: Customer service and/or patient facing healthcare experience preferred. Conditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.Closing StatementAbout Jefferson Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years. Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timePatient Services Associate IIThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. Key responsibilities include processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. This role requires a...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
7 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary: We are seeking a skilled Patient Services Associate II to enhance the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.Key Responsibilities:* Processes check in and/or check out, point of service activities and/or scheduling of patient...
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Patient Services Associate II
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a vital role in enhancing the patient experience by providing exceptional support and care to our patients and families.Key ResponsibilitiesProcess arrival and...
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Patient Services Associate II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...
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Patient Services Associate II
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key ResponsibilitiesProcess...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment.Key ResponsibilitiesProcess patient arrival and departure activities, ensuring a smooth and efficient flow of patients to examination rooms.Obtain pre-certifications...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our patient experience team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient check-in and check-out...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeThe Patient Services Associate II plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. This role involves obtaining pre-certifications and pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information. The ideal candidate will support...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeEnhance Patient ExperienceThe Patient Services Associate II plays a vital role in delivering exceptional patient care by processing arrival and departure activities with courtesy and professionalism. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This role involves processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. The ideal candidate will have a strong focus on...
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Patient Services Associate II, Norristown
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in various aspects of patient care. This includes processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key...
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Patient Services Associate II, North Wales
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in processing arrival and departure activities. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...
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Patient Services Associate II, Collegeville
3 weeks ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one evening night a week until 8:00pm and Saturdays until 12:00noonThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Norristown
2 months ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noonThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Norristown
3 months ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noon The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Collegeville
4 weeks ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one evening night a week until 8:00pm and Saturdays until 12:00noon The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II
3 weeks ago
Montgomery, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
