Patient Services Associate II
3 months ago
SIGN ON BONUS FOR ELIGIBLE NEW HIRES This position is based out of the Blue Bell office and requires to travel to other locations (Abington & Lansdale) as needed for coverage. The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms. Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC. Obtains pre certifications and/or pre authorizations for procedures. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate. Greets and interacts with patients/visitors in a professional manner, on phone or in person. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards. Other duties as requested or assigned. QualificationsEducation: HS Diploma or equivalent required. Experience: Customer service and/or patient facing healthcare experience preferred. Conditions of EmploymentCovid Vaccination is a requirement for employment at Jefferson for employees working at Jefferson's clinical entities or at the University. If you are not currently vaccinated you will be required to receive the vaccination prior to hire date if you are offered employment, unless you request and receive an approved medical or religious exemption from Jefferson.Closing StatementJefferson includes Thomas Jefferson University and Jefferson Health, a dynamic university and health system with broad reach across the Delaware Valley. Jefferson is the second largest employer in Philadelphia and the largest health system in Philadelphia based on total licensed beds. Through the merger of Thomas Jefferson University and Philadelphia University in 2017, our University includes ten colleges and four schools. We are an NCAA Division II university and an R2 national doctoral university offering undergraduate and graduate-level programs that provide students with a forward-thinking education in architecture, business, design, engineering, fashion and textiles, health, medicine and social science. Jefferson Health, the clinical arm of Thomas Jefferson University, has grown from a three-hospital academic health center in 2015, to an 18-hospital health system through mergers and combinations that include hospitals at Abington Health, Aria Health, Kennedy Health, Magee Rehabilitation and Einstein Healthcare Network. We have over 50 outpatient and urgent care centers; ten Magnet®-designated hospitals (recognized by the ANCC for nursing excellence); the NCI-designated Sidney Kimmel Cancer Center (one of only 70 in the country and one of only two in the region); and one of the largest faculty-based telehealth networks in the country. In 2021, Jefferson Health became the sole owner of HealthPartners Plan, a not-for-profit health maintenance organization in Southeastern Pennsylvania. We are the first health system regionally to create an aligned payer-provider partnership. Jefferson's mission, vision and values create an organization that attracts the best and the brightest students, faculty, staff, and healthcare professionals, as well as the most visionary leaders to drive exceptional results. OUR MISSION: We improve lives. OUR VISION: Reimagining health, education and discovery to create unparalleled value OUR VALUES: Put People First, Be Bold & Think Differently and Do the Right Thing As an employer, Jefferson maintains a commitment to provide equal access to employment. Jefferson values diversity and encourages applications from women, members of minority groups, LGBTQ individuals, disabled individuals, and veterans.
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timePatient Services Associate IIThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. Key responsibilities include processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. This role requires a...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a critical role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient arrivals and departures, ensuring a...
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Patient Services Associate II
7 days ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob Summary: We are seeking a skilled Patient Services Associate II to enhance the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.Key Responsibilities:* Processes check in and/or check out, point of service activities and/or scheduling of patient...
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Patient Services Associate II
4 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our clinical operations team, you will play a vital role in enhancing the patient experience by providing exceptional support and care to our patients and families.Key ResponsibilitiesProcess arrival and...
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Patient Services Associate II
3 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...
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Patient Services Associate II
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled Patient Services Associate II to join our team at Jefferson Health. As a key member of our healthcare team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess arrival and departure activities associated with patient visits,...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This position is responsible for processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key ResponsibilitiesProcess...
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Patient Services Associate II
1 month ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support in a fast-paced healthcare environment.Key ResponsibilitiesProcess patient arrival and departure activities, ensuring a smooth and efficient flow of patients to examination rooms.Obtain pre-certifications...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryWe are seeking a highly skilled and compassionate Patient Services Associate II to join our team at Jefferson Health. As a key member of our patient experience team, you will play a vital role in enhancing the patient experience by providing exceptional customer service and support.Key ResponsibilitiesProcess patient check-in and check-out...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeThe Patient Services Associate II plays a vital role in enhancing the patient experience by processing arrival and departure activities with courtesy and professionalism. This role involves obtaining pre-certifications and pre-authorizations for procedures, verifying insurance, referrals, and patient demographic information. The ideal candidate will support...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeEnhance Patient ExperienceThe Patient Services Associate II plays a vital role in delivering exceptional patient care by processing arrival and departure activities with courtesy and professionalism. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...
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Patient Services Associate II
1 week ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeJob SummaryThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing exceptional customer service and support. This role involves processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals. The ideal candidate will have a strong focus on...
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Patient Services Associate II, Norristown
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in various aspects of patient care. This includes processing arrival and departure activities, obtaining pre-certifications and pre-authorizations, and verifying insurance and referrals.Key...
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Patient Services Associate II, North Wales
2 weeks ago
Montgomery, Pennsylvania, United States Jefferson Health Full timeAbout the RoleThe Patient Services Associate II plays a vital role in enhancing the patient experience by providing courteous and professional support in processing arrival and departure activities. This includes obtaining pre-certifications and pre-authorizations for procedures, verifying insurance and referrals, and ensuring accurate patient demographic...
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Patient Services Associate II, Collegeville
3 weeks ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one evening night a week until 8:00pm and Saturdays until 12:00noonThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Norristown
2 months ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noonThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Norristown
3 months ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one to two evening nights a week until 7:30pm and Saturdays until 12:00noon The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II, Collegeville
4 weeks ago
Montgomery, United States Jefferson Health Full timePlease note this position requires one evening night a week until 8:00pm and Saturdays until 12:00noon The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre...
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Patient Services Associate II
3 weeks ago
Montgomery, United States Jefferson Health Full timeThe Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information. The PSA II...
