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Customer Account Representative

2 months ago


Ashland, United States Green Air Inc Full time

DescriptionJob Summary: The Customer Account Representative is responsible for promoting Green Air products and services that best meet the needs of the existing and new customer base. This position is primarily focused on Commercial Maintenance Programs including equipment replacements.RequirementsResponsibilities: Active member of the Green Air Sales Team, continuously pursue new clients while retaining existing clientsProfessionally field direct calls for Commercial HVACR maintenance agreementsEffectively generate leads through prospecting, social media campaigns, trade organizations and referrals. Survey and record HVACR equipment at commercial properties for accurate estimates of time and pricingPresenting detailed, meaningful solutions to the customer through in person, remote, or hybrid meetings.Obtaining pricing for equipment and estimating labor for small projects and equipment replacementsTracking maintenance surveys, quotes and bid requests via CRM in a timely mannerAbility and willingness to participate in associations relevant to the impact of our growth in targeted commercial marketsMay require occasional nights and weekends. Being an integral part of the Green Air Team, working closely with Service Department, New and Existing Construction Project Managers Contribute productive ideas to enhance the Company's sales and marketing programs and effortsMeeting monthly, quarterly, and annual revenue goals. Contribute input on goals, update management on reports, utilization of CRM to manage customer portfolios. CRM input tracking the commercial customer sales processQualifications: 2+ years in HVAC sales experience or B2B sales experienceComputer skills including proficiency in Microsoft OfficeStrong communication skillsWilling to learn and contribute to team growthUnderstanding a solutions-based sales model Ability to quickly troubleshoot problemsDesire to perform beyond the mandatory job requirementsMust pass a background and drug testValid driver's license with a clean driving recordMust possess reliable transportation and be able to pass a national background checkAbility to stand, bend, crawl in tight spacesAbility to work efficiently in all weather extremesCompensation: Base plus CommissionCommission percentage- New Preventative Maintenance Contracts- New Changeouts/Small Project- Changeout/Small Project under MaintenanceCar or Car allowanceGas card include