Patient Account Representative

1 month ago


Ashland, Pennsylvania, United States Raven Ridge Full time
Job Summary

We are seeking a highly skilled Patient Account Representative to join our team at Raven Ridge. As a Patient Account Representative, you will play a critical role in ensuring the timely and accurate collection of payments from patients.

Key Responsibilities
  • Manage and monitor patient accounts, initiate, and follow up on collections activities.
  • Review and analyze patient bills, claims, and invoices to ensure accuracy and compliance.
  • Follow up with insurance companies to resolve claim denials, discrepancies, and payments.
  • Provide accurate and timely billing information to patients and insurance companies.
  • Verify insurance eligibility and coverage for patients.
  • Communicate and negotiate payment plans with patients to ensure timely payment.
  • Collaborate with the internal billing team to resolve any coding or billing errors.
  • Maintain accurate and up-to-date records of all collection's activities.
  • Research and stay updated on changes in insurance and billing regulations.
  • Provide exceptional customer service to patients and insurance companies.
Requirements
  • High school diploma or equivalent; associate or bachelor's degree in healthcare administration or related field preferred.
  • Minimum of 2 years of experience in medical collections, billing, or similar role within the healthcare industry.
  • Proficient in medical billing software and electronic health record (EHR) systems.
  • Strong understanding of medical billing and coding procedures, insurance claim processes, and healthcare billing regulations.
  • Excellent attention to detail and analytical skills.
  • Strong communication and interpersonal skills to effectively communicate with patients, insurance companies, and healthcare providers.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Strong problem-solving and negotiation skills.
Compensation

$23.00 per hour

About Us

Raven Ridge is a leading provider of staffing and recruitment services. Our team is dedicated to delivering exceptional results and building long-term relationships with our clients and candidates.



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