Customer Service Representative

5 days ago

Ashland, Ohio, United States First Federal Bank Full time
Job Title: Customer Service Representative

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Federal Bank. As a key member of our retail banking team, you will be responsible for providing exceptional customer service, processing daily transactions, and identifying opportunities to enhance customer relationships.

Key Responsibilities:
  • Provide accurate, personable, and efficient processing of all transactions in accordance with our Customer First philosophy.
  • Offer exceptional service with knowledge of all retail products and services.
  • Adhere to the Six-Step Experience guidelines with each customer interaction.
  • Maintain a balanced drawer within Customer Service Performance Parameters.
  • Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
  • Examine checks deposited and determine proper funds availability based on regulation requirements.
  • Assist in resolving customer issues by responding competently and consistently to both internal and external customer requests.
Requirements:
  • High school graduate or equivalent.
  • Previous cash handling or customer service experience preferred.
  • Excellent interpersonal, communication, and organizational skills.
  • Professional appearance, dress, and behaviors.
  • Problem-solving, critical thinking skills, and time management skills.
  • Detail-oriented and the ability to manage multiple initiatives in a timely manner.
Work Environment:

This job operates in a professional office environment. Work is normally performed in a typical interior work environment which does not subject the employee to any hazardous or unpleasant elements.

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to speak or hear, stand or sit for long periods of time, open filing cabinets, walk, stoop or bend, use hands to handle or feel and reach with hands and arms.

The employee must frequently lift and/or move up to 10 pounds, occasionally lift and/or move up to 25 pounds and complete tasks requiring manual dexterity.

Ability to drive a vehicle for travel is required for the position.

First Federal Bank is an Affirmative Action and Equal Opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, or any other legally protected status.

  • Customer Service Representative

    2 weeks ago

    Ashland, Ohio, United States BellStores Inc Full time

    {"title": "Customer Service Representative", "description": "Job SummaryBellStores Inc is seeking a Customer Service Representative to join our team. As a Customer Service Representative, you will be the direct link between the company and the customer, providing exceptional customer service and handling transactions with efficiency and friendliness.Key...

  • Customer Service Representative

    2 days ago

    Ashland, Ohio, United States Advance Financial Full time

    Customer Service RepresentativeAt Advance Financial, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing world-class customer service to our clients. Your primary goal will be to ensure that our customers have a positive experience with our company,...

  • Customer Service Representative

    4 weeks ago

    Ashland, Ohio, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    3 weeks ago

    Ashland, Ohio, United States BellStores Inc Full time

    Job DetailsJob Title: Customer Service RepresentativeJob Location: OH Ashland Ashland, OHPosition Type: Customer Service Representative ConvenieSalary Range: $13.25 HourlyJob Shift: AnyJob DescriptionAs a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.Key...

  • Customer Service Representative

    4 weeks ago

    Ashland, Ohio, United States BellStores Inc Full time

    Job DetailsLevel: EntryJob Location: OH Hayesville Ashland Ashland, OHPosition Type: Customer Service Representative ConvenieSalary Range: $13.25 HourlyJob Shift: AnyJob DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STOREAs a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional...

  • Customer Service Representative

    6 days ago

    Ashland, Ohio, United States Circle K Full time

    Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...

  • Customer Service Representative

    4 weeks ago

    Ashland, Ohio, United States Domino's Franchise Full time

    Job OverviewWe are seeking a friendly and outgoing individual to join our team as a Customer Service Representative. As a key member of our support team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our clients.Key ResponsibilitiesProvide timely and effective support to customers via phone, email,...

  • Customer Service Representative

    4 weeks ago

    Ashland, Ohio, United States Domino's Franchise Full time

    Job DescriptionWe are seeking a friendly and outgoing individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Provide friendly and professional service to customers...

  • Senior Customer Service Representative

    4 weeks ago

    Ashland, Ohio, United States Porvair Filtration Group Inc Full time

    Job Title: Senior Customer Service RepresentativeWe are seeking a highly skilled and experienced Senior Customer Service Representative to join our team at Porvair Filtration Group Inc. This role will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.Key Responsibilities:Lead...

  • Customer Service Representative

    2 days ago

    Ashland, Ohio, United States Taco Bell Corporate Full time

    Job Summary:We are seeking a highly motivated and friendly Customer Service Representative to join our team at Taco Bell Corporate. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, preparing and serving food and beverages, and maintaining a clean and safe work environment.Key Responsibilities:Provide...

  • Customer Service Representative

    2 weeks ago

    Ashland, Ohio, United States US Cabinet Depot Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Front Desk Representative to join our team at US Cabinet Depot in Ashland, VA. In this dynamic role, you will be the primary point of contact for our customers and clients, providing exceptional service while managing front desk operations.Key Responsibilities:Front Desk...

  • Customer Service Bank Representative

    5 days ago

    Ashland, Ohio, United States New Hampshire Mutual Bancorp Full time

    Award-Winning Team Member OpportunityMVSB is seeking a motivated and experienced banking professional to join our team as a Customer Service Bank Representative at our Ashland, NH branch.About MVSBWe are a leading banking institution in the region, known for our excellent customer service and commitment to the community. Our team is dedicated to providing a...

  • Customer Service Representative

    3 weeks ago

    Ashland, Ohio, United States Rustman Agency Full time

    Unlock Your Potential in Financial ServicesWe are seeking passionate individuals to join our dynamic insurance team at Rustman Agency. As a Customer Service And Sales Support Representative, you will have the opportunity to work with a growth-oriented team that embraces new members and provides hands-on training and mentoring.Key Responsibilities:Provide...

  • Convenience Store Customer Service Representative

    5 days ago

    Ashland, Ohio, United States BellStores Inc Full time

    Job DetailsLevel: EntryJob Location: OH Ashland Ashland, OHPosition Type: Full-Time/Part-TimeEducation Level: NoneSalary Range: $13.75 HourlyTravel Percentage: NoneJob Shift: AnyJob Category: RetailJob DescriptionCUSTOMER SERVICE REPRESENTATIVE CONVENIENCE STORE*This position is for third shift/midnight shift. Hours are typically 10pm-6am.As a BellStore CSR,...

  • Customer Service Representative

    4 days ago

    Ashland, Ohio, United States Sonabank Full time

    Job Summary:This role is responsible for delivering exceptional customer service by phone, chat, and written communication to all bank customers. The ideal candidate will possess excellent interpersonal skills, a strong understanding of the banking environment, and the ability to work independently with minimal supervision.Key Responsibilities:• Provide...

  • Convenience Store Customer Service Representative

    1 day ago

    Ashland, Ohio, United States BellStores Inc Full time

    Job DetailsLevel: EntryJob Location: OH Ashland Ashland, OHPosition Type: Customer Service Representative ConvenieSalary Range: $13.25 HourlyJob Shift: AnyJob DescriptionAs a BellStore CSR, you are the direct link between the company and the customer. You are responsible for providing exceptional customer service.Major Job ActivitiesProvide exceptional,...

  • Customer Service Representative

    4 days ago

    Ashland, Ohio, United States Family Fare Full time

    Job SummaryThis role is responsible for providing exceptional customer service in a fast-paced retail environment. The Guest Care Associate will be the face of our company, interacting with customers in person and over the phone to ensure a positive shopping experience.Key ResponsibilitiesProvide courteous and professional customer service to all guests,...

  • Customer Service Representative

    2 months ago

    Ashland, Ohio, United States United Community Bank Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Universal Banker to join our team at United Community Bank. As a key member of our banking team, you will be responsible for delivering exceptional customer experiences and providing personalized banking solutions to our customers.Key ResponsibilitiesProvide excellent customer service and...

  • Customer Service Representative

    3 weeks ago

    Ashland, Ohio, United States Family Fare Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Care Associate. In this role, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with their shopping needs.Key ResponsibilitiesProvide courteous and professional customer service to guests in...

  • Customer Service Representative

    1 week ago

    Ashland, Ohio, United States Family Fare Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Care Associate to join our team at Family Fare. As a Guest Care Associate, you will be responsible for providing exceptional customer service, operating cash registers, and assisting guests with their shopping needs.Key ResponsibilitiesProvide courteous and professional customer service to...