Hotel Front Desk Agent

3 weeks ago


Pembroke Pines, United States Dolce by Wyndham Full time
Description

We're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today

Responsibilities

•Field customer complaints when necessary
•General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
•Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
•Take incoming calls, online and in-person room bookings requests, and answer questions about guests' needs involving room rates, available rooms, amenities, rewards programs, and special requests
•Communicate with housekeeping to make sure guest rooms are ready

Qualifications

•Must have graduated high school, received a GED or equivalent
•Comfortable taking telephone calls and mitigating stressful situations
•Working knowledge of Microsoft Office and reservation management systems
•Displays impeccable interpersonal, time management, organizational skills, and customer service skills
•1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

  • Pembroke Pines, Florida, United States The Grand Palms Resort and Golf Club Full time

    ESSENTIAL JOB FUNCTIONS:Exemplifies our commitment to The Grand Palms mission of Total Guest SatisfactionMaintains positive guest relations at all times; anticipates guests' needs, responds promptly; and works in conjunction with all Rooms staff to deliver consistent and sought after guest experiences that meet the style of The Grand Palms.Provides...


  • Pembroke Pines, United States The Grand Palms Resort and Golf Club Full time

    ESSENTIAL JOB FUNCTIONS: Exemplifies our commitment to The Grand Palms mission of Total Guest Satisfaction Maintains positive guest relations at all times; anticipates guests’ needs, responds promptly; and works in conjunction with all Rooms staff to deliver consistent and sought after guest experiences that meet the style of The Grand Palms. Provides...


  • Pembroke Pines, United States D4C Dental Brands Full time

    American Pediatric Dental Group is thrilled to announce an exciting opportunity for a Front Desk Coordinator to join our Sedation Center! As the primary liaison for all front office functions, this role plays a crucial part in ensuring exceptional patient care. The Front Desk Coordinator must prioritize the needs of patients, parents, and guardians above all...

  • Night Audit

    4 weeks ago


    Pembroke Pines, Florida, United States The Grand Palms Resort and Golf Club Full time

    Full job descriptionWe are seeking a reliable, professional and customer-oriented Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a positive impression of our hotel.Responsibilities:Greet and welcome guests in a friendly and professional mannerCheck-in and...

  • Night Audit

    1 month ago


    Pembroke Pines, United States The Grand Palms Resort and Golf Club Full time

    Full job description We are seeking a reliable, professional and customer-oriented Front Desk Associate to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional service and creating a positive impression of our hotel. Responsibilities: Greet and welcome guests in a friendly and professional manner Check-in...


  • Pembroke, United States Maltapark Full time

    **Receptionist (Front Desk)** **Quintin Investments Ltd.** To work as a receptionist / customer care representative at the front desk of a club/bar/restaurant. The receptionist will deal with incoming phone calls, bookings, emails, as well as greeting incoming guests and escorting them to the host who will thenceforth accommodate the guest/s. (Salary...


  • Pembroke Pines, United States Center for Emotional Health Full time

    Growing Private Psychiatry office with 45+ locations looking for quality staff to grow with us! The demand for treatment for behavioral health issues continues to increase. Center for Emotional Health is experiencing tremendous growth and expansion in outpatient behavioral health services that blend human connection with science-based care. As the Front Desk...


  • Pembroke Pines, United States G-Dental Full time

    Job DescriptionJob DescriptionProfessional dental team in need of a positive and energetic person for our busy practice.  The receptionist is the first line of customer service for all patients and visitors entering our office. They will greet patients, sign them in, schedule future appointments, and handle incoming phone calls. They will assist patients in...

  • Front Desk

    1 month ago


    Pembroke Pines, United States Village Square Dental Full time

    *Dental Patient Care Coordinator* We are looking for a FULL-TIME Patient Care Coordinator who specializes in GENERAL DENTISTRY. Our BRAND-NEW STATE OF THE ART facility is centrally located in Pembroke Pines. Our center comes equipped with the latest technology such as 5D NIRI iTero, CBCT Kavo imaging, and Digital Smile Design (DSD). With having all...


  • Pembroke Pines, United States Water's Edge Dermatology Full time

    Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Medical Receptionists are the first point of the administrative contact for patients in the...


  • Pembroke Pines, United States Water's Edge Dermatology Full time

    Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida's largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology. Medical Receptionists are the first point of the administrative contact for patients in the...


  • Pembroke Pines, United States AQUA DERMATOLOGY MANAGEMENT LLC Full time

    Riverchase Dermatology, an AQUA Dermatology portfolio practice, is Florida’s largest and most comprehensive full-service skin care provider in the Southeast, offering medical, surgical, and cosmetic dermatology, plastic surgery, vein care and radiation oncology.Medical Receptionists are the first point of the administrative contact for patients in the...


  • Pembroke Pines, United States YMCA of South Florida Full time

    The Member Services Representative is the face of the YMCA and is responsible for leading by example and providing service excellence as outlined by the Association Membership Service Standards. This individual is responsible for ensuring that front desk procedures are followed, assisting with program registrations, membership sales, and supporting with...

  • Sales Associate

    2 weeks ago


    Pembroke Pines, United States Orangetheory Fitness Full time

    Be fit. Change lives. Have fun If you mention fitness within moments of meeting someone...if you encourage friends and family to get off the couch and get active...if you know and enthusiastically share the importance of fitness as a part of a healthy lifestyle -- well, we just may want you to turn your passion for fitness into a paying career. We're...


  • Circle Pines, United States Wyndham Destinations Group Full time

    **Guest Services Associate I - Full Time - Blaine** ** Guest Services Associate I - Full Time - Blaine** * 7854 Birch Bay Drive, Birch Bay, Washington, United States, 98230 * Guest Services * Full Time * Wyndham Destinations **Put the World on Vacation** At Wyndham Destinations our mission is simple: to put the world on vacation. With a spirit of caring,...


  • Pembroke Park, United States Sud Stop Full time

    **ASSISTANT GENERAL MANAGER** Do you have high energy and customer service/sales experience? Want to start an exciting career in management? **Sud Stop Car Wash** is looking to hire an **Assistant** **General Manager **to join our team in Pembroke Park, FL and it could be you! The annual salary for this position is** starting at $50,000 **based on...


  • Pembroke Park, FL 33021, USA, United States Family Allergy & Asthma Full time

    Job Type Full-timeDescriptionPosition Summary: The Patient Access Coordinator is responsible for demonstrating knowledge and application of job duties within scope of practice and functions under the direction of the manager(s) and/or Director(s); respectfully interacts with all levels of staff; provides assistance, as needed, during assigned duty hours;...