Client Relations Specialist

2 months ago


Phoenix, United States AZPetVet Full time
Job Summary:

The Client Relationship Specialist works in the front lobby and provides the first impression for clients by providing WOW client service.

Supervisory Responsibilities:
  • None
Duties/Responsibilities:
  • Welcomes patients and clients to the hospital by greeting patients and clients in person and on the telephone and answering inquiries or referring questions to other staff members
  • Update patient records
  • Process payments
  • Retrieve prescriptions
  • Assist clients with pet supply and grooming purchases
  • Maintains front lobby area in a clean, neat, and orderly condition
Required Skills/Abilities:
  • A calm, compassionate, and reassuring demeanor with the ability to deal with the public and assist distraught clients
  • Basic office skills such as typing, filing, and professional phone etiquette
  • Good organization skills
Physical Requirements:
  • Prolonged periods sitting at a desk, reading and working on a computer
  • Must be able to lift up to 40 pounds at a time
  • Walking, sitting, squatting, pushing, pulling, using hands and fingers
  • Assist in animal restraint or helping animals on/off scale


4day work week, ability to work some Saturdays

#ZR

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