Client Services Specialist

3 weeks ago


Phoenix, United States Maricopa County, AZ Full time
Posting Date
11/05/24

Application Deadline
11/10/24

Pay Range
$18.00 - $27.00 hourly

Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek.

Job Type
Contractor with Benefits

Department
Human Services

About the Position

Make a difference in someone's life today As a Client Services Specialist, you will provide support services to agencies and mobile sites. As a Client Services Specialist, you will impact the delivery of services and contribute to the Community Services Division with programmatic support. Client Services Specialists interact with clients and our agency partners to provide financial support and resources to improve the lives of those who need it.

Join a team that positively impacts the lives of those in need daily Apply now to become our next Client Services Specialist

About Us

Together, we can thrive.

In Human Services, we focus on maximizing potential and providing support and resources for all stages of life. We partner with families and communities to encourage children to learn, invite youth and adults to cultivate professional skills, guide families to achieve financial success and enable seniors to live independently.

Join our team and unlock your potential.

Proud to Offer
  • Work with a greater purpose
  • Tuition reimbursement
  • Exceptional work-life balance
  • Opportunities for growth and development within Maricopa County
  • Low-cost, high-value healthcare for you and your qualifying dependents
  • Paid vacation, sick time, and parental leave
  • Extensive wellness program, including healthcare premium discounts
  • Employee discounts for goods and services
  • Maricopa County participates in the Arizona State Retirement System. This defined retirement benefit requires a 12.27% monthly contribution rate and includes a 100% employer match on Day 1
  • Learn more at Work With Us | Maricopa County, AZ
We Require
  • Two years of case management experience
  • Certificate, credential, or Associate degree in social work or related field
  • An equivalent combination of post-secondary education and job-related experience may substitute for the required education year after year
We Also Value
  • Bilingual in Spanish and English
Job Contributions
  • Process client applications for financial assistance from multiple programs and services
  • Provide exceptional customer service with navigation to additional resources and create referrals for services in the department's CMS
  • Review program applications for eligibility with the requested program/service
  • Maintains all required documents in the program's electronic management information system
  • Engages the customer in Evidence-Based coaching interviews and utilizes related tools to meet the client where they are and identify the most appropriate level of services
  • Review program applications and documentation to determine customer's eligibility with requested services
  • Provide information on community resources, establish information and referral mechanisms, and provide program enrollment assistance to interested clients, including utility discounts and food/nutrition programs
  • Attends community outreach and education events
  • May require travel to various locations throughout Maricopa County
  • Other duties as assigned
Working Conditions
  • Must possess or have the ability to obtain a valid Arizona driver's license upon hire
  • Arizona Department of Public Safety Level 1 Fingerprint Clearance Card, upon hire
  • Work is routinely performed in an office environment, which may require long periods of sitting, reading, and typing
  • Requires travel to program sites throughout Maricopa County
  • The position requires travel to and from various county, client, and contractor locations during a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles used on County business
Selection Procedure
  • Only the most qualified candidates will be considered
  • Consideration will only be given to candidates who submit online applications
  • Candidates will be contacted primarily through email and their Workday online application profile
  • Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive


Maricopa County is an equal opportunity employer.

Apply Now

  • Phoenix, United States Maricopa County Full time

    Posting Date 11/05/24 Application Deadline 11/10/24 Pay Range $18.00 - $27.00 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. This position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Contractor with...


  • Phoenix, Arizona, United States The Bank of America Corporation Full time

    At The Bank of America Corporation, we strive to deliver responsible growth through every connection. Our Client Services team is dedicated to providing exceptional solutions to our clients. As a Client Services Specialist, you will be responsible for delivering tailored solutions to meet the unique needs of our clients. Key responsibilities include:Key...


  • Phoenix, United States RSM US LLP Full time

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to ou Client Service, Specialist, Service Manager, Senior, Engagement, Project Management, Accounting, Business...


  • Phoenix, Arizona, United States Virtual Full time

    Our firm is currently partnered with a leading national insurance company looking to bring on a proven Client Services Specialist to support the Inside Sales Division. This position would assist clients via warm leads to educate, provide quotes and inform on insurance products. This role does require a current P&C license.This is a Client Service position...


  • Phoenix, Arizona, United States First Citizens Bank Full time

    Job SummaryWe are seeking a highly skilled Client Service Specialist I to join our team at First Citizens Bank. This role will be responsible for providing exceptional client support and servicing requests, ensuring timely and accurate resolutions.Key ResponsibilitiesClient Support: Provide support for onboarding and servicing requests, including assistance...


  • Phoenix, United States Randstad Full time

    Randstad - [Customer Service Representative] As a Client Support Specialist at Randstad, you'll: Assist client managers in maintaining positive relationships with multiple client accounts; Handle questions and concerns with speed, accuracy, and professionalism; Provide timely responses to customer inquiries up to and including pick-ups, billing, payments,...


  • Phoenix, Arizona, United States Western Alliance Bank Full time

    Job Title: Part-Time Client Care Specialist Job Summary: We are seeking a highly skilled and detail-oriented Client Care Specialist to join our team. As a Client Care Specialist, you will be responsible for providing exceptional customer service, processing transactions, and responding to client inquiries in a timely and professional manner. Key...


  • Phoenix, United States Randstad North America, Inc. Full time

    Randstad is seeking customer service professionals to join our clients Credit Card Support team in North Phoenix. We are looking for candidates who can work 2nd shift and handle a high volume of inbound calls, 75-100 per shift. Offers for these openi Support Specialist, Client Support, 2nd Shift, Customer Experience, Specialist, Shift, Business Services,...


  • Phoenix, United States Randstad North America, Inc. Full time

    Randstad is seeking customer service professionals to join our clients Credit Card Support team in North Phoenix. We are looking for candidates who can work 2nd shift and handle a high volume of inbound calls, 75-100 per shift. Offers for these openi Support Specialist, Client Support, 2nd Shift, Customer Experience, Specialist, Shift, Business Services,...


  • Phoenix, Arizona, United States Moss Adams LLP Full time

    Job SummaryThe Client Agreement Specialist will work with the International Tax and Tax Specialty operations and administrative teams to provide support during the pre-engagement process. This includes drafting client agreements, data entry into our CRM system, and support for the new client acceptance process. The ideal candidate will be able to work in a...


  • Phoenix, Arizona, United States The Matian Firm, APC Full time

    The Matian Firm, APC is seeking a highly skilled Client Intake Specialist to join our team. In this role, you will be responsible for handling inbound client service requests, including appointment setting, case vetting, and general inquiries. You will also review every contract signed, including retainer and payment arrangements, to ensure proper...


  • Phoenix, United States Marsh & McLennan Companies Full time

    Company:MercerDescription:At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning...


  • Phoenix, United States Dealer eProcess Full time

    Location: US Based Applicants only Time Zones: GMT, PT, CST The Client Support Specialist is responsible for providing first-class customer service to our clients via phone, email, and other channels. This role requires the ability to troubleshoot and solve technical issues while delivering excellent service in a timely manner. The ideal candidate has strong...


  • Phoenix, United States Marsh & McLennan Companies Full time

    Company: Mercer Description: At Mercer, we make a difference in the lives of more than 110 million people every day by advancing their health, wealth, and careers. We're in the business of creating exciting and rewarding futures for our clients and their employees - whether we're designing affordable health plans, securing finances for retirement or aligning...


  • Phoenix, Arizona, United States Allied Universal® Janitorial Services Full time

    Job SummaryWe are seeking a skilled Janitorial Services Specialist to join our team at Allied Universal Janitorial Services. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and preservation of our client sites.Key ResponsibilitiesPerform all-purpose cleaning and preservation of assigned areas,...


  • Phoenix, Arizona, United States First Citizens Bank Full time

    Job SummaryThis is a hybrid role, with the expectation that time working will regularly take place inside and outside of a company office. We are looking for candidates who live within a commutable drivable distance to our office locations.Key ResponsibilitiesDaily OperationsProvides client support for onboarding and servicing requests received through...


  • Phoenix, Arizona, United States Interconnect Services Full time

    Network Infrastructure SpecialistWe are seeking a skilled Network Infrastructure Specialist to join our team at Interconnect Services. As a Field Network Engineer, you will be responsible for providing network and IT services to our diverse client base, including network installations, troubleshooting, and break fix services.Key Responsibilities:Install and...


  • Phoenix, Arizona, United States American Fitness Services LLC Full time

    We are seeking a highly organized and detail-oriented Customer Service Coordinator Specialist to join our team at American Fitness Services LLC in Phoenix, Arizona.The estimated salary for this role is $45,000 - $60,000 per year, depending on experience.Job DescriptionThis role involves providing exceptional customer service, scheduling appointments,...


  • Phoenix, United States WTW Full time

    The Associate Client Advocate (ACA) client-facing functions utilizing the colleague’s advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal delivery activities. The ACA is responsible for supporting client relationships, strategy development, and execution at the insurance program level. This role works...


  • Phoenix, United States Marsh & McLennan Companies Full time

    Company:MercerDescription:We are seeking a talented individual to join our Government Healthcare Consulting team at Mercer. This role will be based in Phoenix, Minneapolis or Atlanta. This is a hybrid role that has a requirement of working at least three days a week in the office.The Client Management Support Specialist will support the needs and projects...