Front Desk Representative

1 month ago


Dallas, United States Chats Cloud Cover Full time
Job Title: Front Desk Representative

Location: Dallas, TX

Department: Office

Reports To: Office Manager / Front Desk Supervisor

Job Type: Full-Time
Job Summary:

We are looking for a friendly, organized, and customer-oriented Front Desk Representative to join our team. The successful candidate will be the first point of contact for our clients and visitors, providing exceptional service and handling a variety of administrative tasks. This role is ideal for someone who thrives in a dynamic environment, enjoys interacting with people, and has a strong attention to detail.
Key Responsibilities:
  • Greet and Welcome Guests: Welcome visitors with a warm and friendly demeanor, ensuring they feel valued and attended to.
  • Answer and Direct Calls: Manage incoming calls, answer inquiries, and redirect calls to appropriate departments.
  • Appointment Scheduling: Assist with booking appointments, managing calendars, and confirming meetings.
  • Administrative Support: Perform general administrative tasks such as data entry, filing, and maintaining office supplies.
  • Receive and Sort Mail: Handle incoming and outgoing mail, packages, and deliveries.
  • Maintain Cleanliness: Keep the front desk and lobby area neat, organized, and professional.
  • Proficiency in MS Office Suite (Word, Excel, Outlook)
  • Excellent verbal and written communication skills
  • Strong organizational and multitasking abilities
  • Customer service mindset with a friendly, patient demeanor
  • Ability to handle sensitive information with discretion
  • High school diploma


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