Current jobs related to Client Services - Kansas City - Cobnks

  • Client Services Representative

    3 weeks ago

    Kansas City, United States American Century Investment Services, Inc. Full time

    Our Firm American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations, and individual investors,...

  • Client Services Representative

    4 weeks ago

    Kansas City, United States American Century Investment Services, Inc. Full time

    Our Firm American Century Investments® is a leading global asset manager focused on delivering investment results and building long-term client relationships while supporting research that can improve human health and save lives. Founded in 1958, the firm's 1,400 employees serve financial professionals, institutions, corporations, and individual investors,...

  • Client Services Representative

    9 hours ago

    Kansas City, Missouri, United States American Century Investment Services, Inc. Full time

    About the RoleWe are seeking a highly skilled Client Services Representative to join our team at American Century Investments Services, Inc. This individual will be responsible for facilitating positive interactions with our internal and external clients by providing exceptional transactional and service excellence.Key ResponsibilitiesInterpret and complete...

  • Client Services Manager

    2 weeks ago

    Kansas City, Missouri, United States Home Instead Full time

    Objective:Home Instead is seeking a compassionate, persuasive, and motivated individual to join our team as a Client Services Manager. Our mission is to enhance the lives of seniors in our community by providing a range of non-medical services that enable them to age gracefully and with dignity.The Client Services Manager will undertake various...

  • Client Services Supervisor

    2 weeks ago

    Kansas City, Missouri, United States Home Instead Full time

    Objective:Home Instead is seeking a compassionate, persuasive, and motivated individual to join our team as a Client Services Supervisor. Our mission is to enhance the lives of seniors in our community by providing a range of non-medical services that enable them to age gracefully and with dignity.The Client Services Supervisor will undertake various...

  • Client Service Associate

    4 hours ago

    Kansas City, Missouri, United States Bank of America Full time

    About the RoleWe are seeking a highly motivated and detail-oriented Client Service Associate to join our team at Bank of America. As a Client Service Associate, you will play a critical role in providing exceptional client service and support to our Financial Advisors and clients.Key ResponsibilitiesProvide excellent client service and support to Financial...

  • Client Services Representative

    3 weeks ago

    Kansas City, United States Miller Management Systems Full time

    Miller Management is hiring a part-time Client Services Representative to service our ever-growing non-profit client base. The ideal candidate will be a detail-oriented problem solver with great customer service skills and a heart for serving others. Our mission is to provide Expertise that brings Clarity to finances enabling leadership to have Confidence in...

  • Client Services Coordinator

    2 weeks ago

    Kansas City, Kansas, United States Foresters Financial Full time

    Position Overview:As a Client Services Coordinator, you will play a crucial role in supporting the Financial Services Representative's operations by providing essential administrative assistance while enhancing the overall client experience.Key Responsibilities:Serve as a primary point of contact between the representative and clients, tailoring support...

  • Client Service Specialist

    4 weeks ago

    Kansas City, United States Holmes Murphy Full time

    Holmes Murphy is one of the nation’s largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of “Caring for your unique potential is...

  • Client Service Specialist

    2 months ago

    Kansas City, United States Holmes Murphy & Associates Full time

    Holmes Murphy is one of the nation's largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of "Caring for your unique potential is our...

  • Client Service Specialist

    1 month ago

    Kansas City, United States Holmes Murphy & Associates Full time

    Holmes Murphy is one of the nation's largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! In fact, we live by our purpose statement of "Caring for your unique potential is our...

  • Client Relations Coordinator

    6 days ago

    Kansas City, Missouri, United States Watchmen Security Services Full time

    Client Relations Coordinator - Watchmen Security ServicesAt Watchmen Security Services, we pride ourselves on providing outstanding service and support to our esteemed clients. We are in search of a committed and skilled Client Relations Coordinator to become a vital part of our team and maintain our exceptional standards of client care.Position Overview:We...

  • Client Service Associate

    4 weeks ago

    Kansas City, United States Glass Lewis Full time

    Job DetailsJob LocationKCMO - Kansas City, MOPosition TypeFull TimePosition DescriptionManage all aspects of client facing and non-client facing day to day processes for each client as directed including: client document customization; organization and management; customer account setup; policy and account maintenance along with custom reportingAudit and...

  • Client Service Representative

    2 weeks ago

    Kansas City, Missouri, United States Country Club Bank Full time

    Key Responsibilities:Exhibits dedication, reliability, and respect for team dynamics through consistent attendance and adherence to the agreed-upon schedule.Maintains a professional demeanor in appearance, communication, and focus.May require travel to various financial centers within designated regions.Welcomes and assists clients upon their arrival at the...

  • Client Service Associate

    2 months ago

    Kansas City, United States Glass Lewis Full time

    Job DetailsJob Location KCMO - Kansas City, MO Position Type Full Time Position DescriptionManage all aspects of client facing and non-client facing day to day processes for each client as directed including: client document customization; organization and management; customer account setup; policy and account maintenance along with custom reporting Audit...

  • Client Service Associate

    4 weeks ago

    Kansas City, United States Glass Lewis Full time

    Job DetailsJob Location KCMO - Kansas City, MO Position Type Full Time Position DescriptionManage all aspects of client facing and non-client facing day to day processes for each client as directed including: client document customization; organization and management; customer account setup; policy and account maintenance along with custom reporting Audit...

  • Client Services Coordinator

    3 days ago

    Kansas City, Missouri, United States Cornerstones of Care Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Management Specialist to join our team at Cornerstones of Care. As a key member of our staff, you will be responsible for providing exceptional case management services to our clients, ensuring their needs are met and their goals are achieved.Key ResponsibilitiesCarry out case management...

  • Client Success Specialist

    6 days ago

    Arizona City, Arizona, United States Client Focus Full time

    Customer Support RepresentativeAt Client Focus, we recognize the essential role of the Customer Support Representative (CSR) in ensuring customer satisfaction and success. This position is designed for individuals with a minimum of mid-level experience and offers a competitive compensation range of $16-$17.50.The CSR is pivotal in managing daily interactions...

  • Senior Client Services Representative

    3 weeks ago

    Kansas City, United States Insight Global Full time

    An employer is looking to add a Senior Client Service Representative to their team. This person will be responsible for developing trusted, consultative relationships with key clients through superior post-sale customer service. In addition to managing client communications, Senior CSRs act as the accounts project manager, working closely with Sales and...

  • Client Service Consultant, PC

    2 months ago

    Kansas City, United States Holmes Murphy & Associates Full time

    Holmes Murphy is one of the nation's largest privately held insurance brokerages. It is our mission to promote health, protect wealth, and deliver peace of mind to our clients. We pride ourselves on being a place where employees love what they do, and who they do it with! We are looking to add a Client Service Consultantto join our Property & Casualty team...

Client Services

2 months ago

Kansas City, United States Cobnks Full time

Client Services & Solutions - Specialist I

Wednesday, July 3, 2024 It starts with our culture... Common sense has never been common. If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our associates understand the complexities of people’s lives and offer simple solutions. That's the basics of Relationships. Fairness. Simplicity. When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings. We have a long-standing commitment to Equity, Diversity, and Inclusion. Through our banking relationships, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization, and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all our associates to feel welcome and empowered at work. This position is supporting the bank’s call center. Call centers create valuable interactions that build trust and loyalty. As a result, this Client Services and Solutions Specialist will play a pivotal role in nurturing strong relationships, providing exceptional client experiences and preventing fraud for our Bank of Jackson Hole, Bank Midwest, Community Banks of Colorado, and Hillcrest Bank clients. With the highest degree of courtesy, compassion, and professionalism, you will assist with client questions, complaints, and banking inquiries. You will use effective communication, probing questions, and critical thinking to ascertain various needs while identifying any areas of fraud. As a Client Services & Solutions Specialist, you will perform within a well-defined structure where repeatable results are expected. The work is precise with a need for attention to detail. While maintaining client interaction which may occur across multiple channels, you will navigate various systems and programs. As a critical line of defense in fraud prevention, careful adherence to established procedures and processes are essential. Client Services Specialists are expected to provide both internal and external Online Banking and Bill Payment support, offer resolution for client concerns and offer relevant solutions for their personal banking financial needs. All associates are expected to build a rapport with clients and team members, treating them with respect and consideration regardless of their status or position. Maintaining current knowledge and consistent compliance with regulations and bank policies and procedures related to the position is essential, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements. Minimum Requirements:

To be considered for this position, you must possess the following qualifications. High School Education or equivalent. Minimum of 1 year of relevant job experience. Basic knowledge of call center protocol and client servicing experience. Basic level of work experience, knowledge and training in call center environment. Desired Qualifications:

To be considered an i deal candidate, you should possess some of the following qualifications: Experience with bank call center/client servicing. 2+ years of relevant job experience. Bilingual in Spanish and English Fraud detection experience strongly desired Skills and Abilities:

Below is a general list of desired skills and abilities; this is not an exhaustive list

. Strong interpersonal skills and the ability to build peer and/or team cohesiveness Ability to think logically, to analyze situations and provide appropriate solutions, which may include personal banking products. Strong oral and written communication skills with the ability to clearly and concisely articulate resolution to a variety of issues. Provide awareness on digital banking tools and general instruction to enhance the client user experience. Ability to manage difficult and stressful situations in a fast-paced environment. Ability to prioritize competing demands and effectively manage multiple tasks Responsiveness and flexibility; ability to adapt to changes Proficient in Microsoft Excel, Word, and vendor web solutions We are a culture that believes that people are our greatest asset and are at the heart of everything we do. We take pride in bringing clarity and simplicity to our associates (employees) and clients. Our decisions are made efficiently, fairly, and locally. Our success is directly tied to the communities we serve. It is equally important for us to look through the lens of our applicants and associates to identify their individual needs. As such, we want to share the following: Call center setting where work schedules may vary and will include weekends. Schedules will be within the hours of 8am-7pm M-F and every other Saturday 9am-2pm. Must be able to work at a rapid pace for long periods (typically no longer than 8 hours). Must be able to work overtime to the extent necessary. In addition to your financial compensation, eligibility to participate in a scorecard-based incentive plan based on company and individual performance, we also offer a generous benefits package that includes medical, dental, vision, critical illness, accident and hospital indemnity insurance, company paid life insurance, parental benefits, 401k, an associate stock purchase program, paid time off, education reimbursement, and associate banking perks. For more information about the benefits offered

click here

. If this is what you believe in, then you’re definitely right for us. Consider making an investment in us, so that we may invest in you and your bright future. Thank you for your application The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.

The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.

Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen,employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

#J-18808-Ljbffr