Current jobs related to Customer Service Associate - Kennedy Space Center - Fortune Brands & Security, Inc.
-
Customer Service Associate
2 months ago
Kennedy Space Center, United States MasterBrand Cabinets Full time**Customer Service Associate** * 7081 Grand National Dr, Orlando, FL 32819, USA * Full-time * Department: Customer Service **Job Description** The Customer Service Associate position plays a key role in servicing our customers. The position is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and...
-
Customer Service Representative
2 weeks ago
Kennedy Space Center, United States Pilot Freight Service Full timeJob Summary:The Customer Service Agent 2 is responsible for providing exceptional customer service to all callers. They answer incoming calls and troubleshoot any issues, ensuring a high level of satisfaction for our customers.Key Responsibilities:Provide timely and effective resolution to customer inquiries and issuesAssist pilot stations and cartage agents...
-
Customer Relations Associate
3 weeks ago
Kennedy Space Center, United States Pilot Freight Service Full timePosition Title: Customer Service 1Job Category: Stations-SoutheastRequisition Number: CUSTO03844Job Overview:Pilot Freight Services is in search of a dedicated Customer Service 1 to join our team.Key Responsibilities:Maintain consistent and precise communication with customers, cartage agents, and other personnel.Provide accurate rate quotations for...
-
Customer Service Representative
1 week ago
Kennedy Space Center, United States Pilot Freight Service Full time**Job Summary**Pilot Freight Services is seeking a dedicated and detail-oriented Customer Service Representative to join our team in Orlando, FL. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, cartage agents, and other station personnel.**Key Responsibilities:**Frequent and accurate...
-
Customer Service 2
4 months ago
Kennedy Space Center, United States Pilot Freight Service Full time** Customer Service 2** **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO004199 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a **Customer Service 2 Agent - Inbound Dispatcher** for our **Orlando, FL terminal**. The hours of the job will be **6:30am - 3:00pm.** **JOB SUMMARY:** The Customer...
-
Customer Service 1
3 months ago
Kennedy Space Center, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-Southeast **Requisition Number****:** CUSTO03844 Showing 1 location **Job Details** **Description** **Pilot Freight Services is seeking a full time Customer Service 1 for our Orlando FL, location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...
-
Store Associate
2 weeks ago
Kennedy Space Center, United States adidas Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at adidas. As a key member of our sales team, you will be responsible for providing exceptional customer service, driving sales growth, and maintaining a high level of product knowledge.Key ResponsibilitiesCustomer Service: Provide outstanding...
-
Self-Checkout Associate
2 weeks ago
Kennedy Space Center, United States Winn-Dixie Full timeJob Summary: As a Self-Checkout Associate at Winn-Dixie, you will play a vital role in ensuring a seamless shopping experience for our customers. Your primary responsibility will be to observe multiple self-checkout registers, provide customer assistance, and ensure proper checkout procedures are followed.Key Responsibilities:Monitor self-checkout lanes and...
-
Customer Service
3 months ago
Kennedy Space Center, United States Smart Warehousing Full time** Customer Service** **Job Category****:** Warehouse Operations **Requisition Number****:** ACCOU01133 Showing 1 location **Job Details** **Description** Provides customer service, sales and operational support for the Warehouse Maintains an open-line of communications with customers and is continually engaged with their business Customer interaction...
-
Part Time Store Associate
2 weeks ago
Kennedy Space Center, United States Gordon Food Service Full timeAbout Gordon Food ServiceGordon Food Service is a leading provider of food and supplies to small food service operators, families, non-profit organizations, caterers, and more. Our 170+ stores offer a wide range of products and services to help our customers succeed.Job SummaryWe are seeking a Part Time Store Associate - Cashier to join our team at Gordon...
-
Customer Service Associate
3 weeks ago
Kennedy Space Center, United States Universal Heliair, Inc Full timeUniversal Heliair, IncFront Desk ReceptionistPosition: Front Desk Receptionist - Full TimeUniversal Heliair, Inc, a leading name in the aviation industry, is seeking dedicated individuals who are looking for a fulfilling career rather than just a job. As we continue to expand, we have a limited number of openings available.If you feel underappreciated or...
-
Customer Service Associate
3 weeks ago
Kennedy Space Center, United States Universal Heliair, Inc Full timeUniversal Heliair, IncFront Desk ReceptionistPosition: Front Desk Receptionist - Full TimeUniversal Heliair, Inc, a leading name in the aviation industry, is seeking dedicated individuals who are looking for a fulfilling career rather than just a job. As we expand our operations, we have a few openings available for the right candidates.If you feel...
-
Customer Service Representative
1 week ago
Kennedy Space Center, United States MasterBrand Cabinets Full timeJob SummaryThe Customer Service Associate position plays a key role in servicing our customers at MasterBrand Cabinets, Inc. This role is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and completed timely.Key ResponsibilitiesAnswer customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
3 days ago
Kennedy Space Center, United States MasterBrand Cabinets Full timeJob DescriptionThe Customer Service Associate plays a vital role in delivering exceptional customer experiences. This position is responsible for resolving customer inquiries and concerns in a timely and professional manner.Key Responsibilities:Respond to customer calls and emails in a prompt and courteous manner.Diagnose and resolve customer issues through...
-
Customer Service Representative
1 week ago
Kennedy Space Center, United States Fortune Brands & Security, Inc. Full timeJob SummaryThe Customer Service Associate plays a vital role in delivering exceptional customer experiences. As a key member of our team, you will be responsible for resolving customer inquiries and concerns in a timely and professional manner.Key ResponsibilitiesRespond to customer calls and emails in a courteous and professional mannerDiagnose and resolve...
-
Customer Service Ambassador
1 week ago
Kennedy Space Center, United States Inktel Direct Corporation Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Inktel Direct Corporation. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and their customers.Key ResponsibilitiesAssist potential customers in understanding and purchasing...
-
Customer Service Representative
4 days ago
Kennedy Space Center, United States Aliance one Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Service Agent to join our team at AllianceOne. As a Customer Service Agent, you will be responsible for providing exceptional customer service to our clients, resolving issues, and ensuring customer satisfaction.Key ResponsibilitiesAnswer inbound calls and respond to customer inquiries in a...
-
Customer Care Associate
2 weeks ago
Kennedy Space Center, United States Reliablesprinkler Full timePosition OverviewThe Customer Service Representative plays a crucial role in delivering exceptional service to both internal and external clients.Key ResponsibilitiesEngage with customers through various communication channels including phone, email, and fax.Provide accurate and timely information regarding customer service inquiries, order statuses, and...
-
Customer Service Representative
4 days ago
Kennedy Space Center, United States Smart Warehousing Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a highly skilled Customer Service Representative to join our team at Smart Warehousing. As a key member of our warehouse operations, you will be responsible for providing exceptional customer service, sales support, and operational assistance to our clients.Responsibilities:*...
-
Customer Service Representative
3 days ago
Kennedy Space Center, United States Intuitive Surgical Full timeCustomer Support & Training RoleWe are seeking a skilled professional to join our team as a Customer Support & Training representative. In this role, you will collaborate with our sales team to prioritize and deliver Genesis resources within their territory.Key Responsibilities:Conduct and support technology training programs for surgical teams as...
Customer Service Associate
4 months ago
**Customer Service Associate**
* 7081 Grand National Dr, Orlando, FL 32819, USA
* Full-time
* Department: Customer Service
**Job Description**
The Customer Service Associate position plays a key role in servicing our customers. The position is responsible for resolving customer needs by ensuring that the task and order requirements are detailed properly and completed timely. The CSA works directly with the Builder, the Masterbrand field Team and Subcontractors to problem solve any customer needs that may arise.
**Organizational Relationship**
The Customer Service Associate reports to the Operations Supervisor.
**Accountabilities**
* Answer customer calls.
* Respond to all customer communication within 2 business hours of receipt.
* Diagnose and prescribe solutions to resolve customer concerns.
* Work with the FSR, Sales Representative, Builder, and Sub-Contractor to ensure alignment and expectations are met.
* Create service workorders in Salesforce for warranty appointments using phone, email, or web-based communications from Customer/Homeowner and schedule accordingly. Reference warranty calendar for availability and make entries once scheduled.
* Enter customer orders and quotes using our designated systems.
* Problem solution incomplete service, warranty, quality walk and installer work debrief and complete service work orders in Salesforce.
* Keep track of construction schedules through verbal, electronic, or hard copy communications with the superintendent. Accumulate schedules as specifically required by the Builder on a regular basis to keep up with any changes and ensure alignment in Salesforce.
* Confirm and stage parts for technicians.
* Communicate scheduled completion dates with Customers for scheduled service appointments.
* Act upon all internal Salesforce communication requiring additional service trips and process accordingly.
* Other duties, incidental or regular, may be assigned at managements discretion.
**Characteristics & Attributes**
* Customer focus and orientation overall customer satisfaction is the ultimate goal.
* Strong detail orientation and accuracy of work is required.
* Ability to positively interact and communicate with customers, both internal and external.
* Ability to read, analyze, and interpret general business information, documents, and regulations in the English language.
* Ability to write reports, business correspondence, and procedural information.
* Ability to effectively present information and respond to inquiries from associates, customers, and the general public.
* Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages.
* Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary.
* Previous related employment experience, preferably in the cabinet industry, is preferred.
* Computer literacy, including experience using Microsoft Office software programs, such as Microsoft Word and Excel. Previous AS400 and Salesforce experience is preferred.
* Previous account relationship experience preferred.
* Experience with multi-tasking and prioritizing in a fast-paced team environment.
* Ability to handle stressful situations while remaining calm.
**Education**
* High school diploma/GED is minimally required.
* Higher education and/or business school certifications are preferred.
**Qualifications**
**Characteristics & Attributes**
* Customer focus and orientation overall customer satisfaction is the ultimate goal.
* Strong detail orientation and accuracy of work is required.
* Ability to positively interact and communicate with customers, both internal and external.
* Ability to read, analyze, and interpret general business information, documents, and regulations in the English language.
* Ability to write reports, business correspondence, and procedural information.
* Ability to effectively present information and respond to inquiries from associates, customers, and the general public.
* Ability to calculate figures and amounts, such as prices, service timeframes, discounts, interest, commissions, proportions, and percentages.
* Ability to solve practical problems and deal with variables in situations where standardized methods and procedures may exist, but customer requirements and work situations may vary.
* Previous related employment experience, preferably in the cabinet industry, is preferred.
* Computer literacy, including experience using Microsoft Office software programs, such as Microsoft Word and Excel. Previous AS400 and Salesforce experience is preferred.
* Previous account relationship experience preferred.
* Experience with multi-tasking and prioritizing in a fast-paced team environment.
* Ability to handle stressful situations while remaining calm.
**Education**
* High school diploma/GED is minimally required.
* Higher education and/or business school certifications are preferred.
**Additional Information**
MasterBrand Cabinets, Inc. offers a wide spectrum of cabinetry products designed to satisfy every budget and lifestyle. With a large North America footprint and diverse team of nearly 13,000 employees, we help people fulfill their dreams of a comfortable, inviting home through innovations in fashion and functionality that bring family and friends together. We invite you to visit to learn more about how we build employee opportunity, purpose, and reward into everything we do.
**Equal Employment Opportunity** MasterBrand Cabinets, Inc. is an equal opportunity employer. MasterBrand Cabinets, Inc evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.
**Reasonable Accommodations** MasterBrand Cabinets, Inc. is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please send an e-mail to staffing@masterbrand.com and let us know the nature of your request along with your contact information.
**Videos To Watch**
**Job Location**
Customer Service Associate
* 7081 Grand National Dr, Orlando, FL 32819, USA
* Full-time
