Customer Service Associate

2 weeks ago


Kennedy Space Center, United States Universal Heliair, Inc Full time

Universal Heliair, Inc

Front Desk Receptionist

Position: Front Desk Receptionist - Full Time

Universal Heliair, Inc, a leading name in the aviation industry, is seeking dedicated individuals who are looking for a fulfilling career rather than just a job. As we continue to expand, we have a limited number of openings available.

If you feel underappreciated or dissatisfied in your current role, consider joining Universal Heliair, Inc. We provide an exceptional compensation package, competitive salary, health benefits, and retirement plans.

We are in search of a proactive Front Desk Receptionist to become part of our dynamic team. Here, you will discover the opportunities, resources, and support necessary for your professional growth. The selected candidate will handle various administrative tasks as directed by the Office Manager and Controller. At Universal Heliair, we believe in fostering growth through integrity, innovation, and collaboration. Become a part of our successful team.

Key Responsibilities:

  • Welcome and greet visitors as they arrive at the office.
  • Guide guests to the appropriate personnel and departments.
  • Maintain a log of all visitors.
  • Assist team members by preparing visitor documentation and maintaining records.
  • Manage incoming phone calls by answering, screening, and directing them accordingly.
  • Ensure the reception area is organized and well-stocked with necessary supplies.
  • Provide accurate information to visitors both in-person and via phone or email.
  • Handle daily mail and deliveries efficiently.
  • Update and manage calendars and schedules.
  • Perform additional tasks as assigned.

Qualifications:

  • High school diploma or equivalent.
  • Strong attention to detail and organizational skills.
  • Excellent customer service abilities.
  • Basic computer skills and proficiency in relevant software.
  • Previous experience as a Receptionist or in a similar role.
  • Familiarity with office equipment such as computers, fax machines, and printers.
  • Strong written and verbal communication skills.
  • Ability to be resourceful and proactive in problem-solving.
  • Exceptional multitasking and time-management skills.

Job Type: Full-time

Benefits Offered:

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Retirement benefits
  • Employee discounts

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. We encourage all qualified candidates to apply.



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