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Marketing Support Specialist

2 months ago

Boston, United States Brown Brothers Harriman Full time

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

The Marketing Support Specialist is responsible for administration and project management in a dynamic global marketing team of 40 plus people. Specifically, this position supports a global team of marketing managers who build and execute campaigns in support of our Investor Services business, and our firmwide marketing division which includes digital marketing, social media marketing, PR, content marketing and Creative Services as well as corporate brand.

The position serves as a key administrative and project support for senior marketing leaders including the head of the division and critical administrative and operational tasks such as project management, complex meeting scheduling, workflow coordination, inquiry routing, and event support. The Marketing Support Specialist is also responsible for workflow coordination for our Creative Services team. In addition, this role documents and executes compliance submissions for printed materials, multimedia, websites, etc. and plans offsites and other team experiences. In this role you will also provide direct administrative support to the Head of InServ and Firmwide Marketing and Communications including calendar management and travel, and this provides exposure and an opportunity for mentoring and supporting your learning and career development.

Join us as a Marketing Support Specialist

Brown Brothers Harriman is currently recruiting a Marketing Support Specialist. This is a learning role, perfect for a seasoned administrator or an early career marketer who wants to learn how financial services marketing works at BBH. This position is critical to the team, partnering with various internal teams and external providers to ensure workflow and controls are in place and effective.

Some of your key responsibilities include:

  • Support the Managing Director of Marketing
  • Be the key point of contact for work in take and routing to appropriate marketing discipline leads globally
  • Responsible for New Hire onboarding and facilitation, training, equipment, technology and security requests
  • Creative Services: serve as workflow coordinator including work intake, routing, reporting and work assignments tracking; client interface for project status updates
  • Workflow alignment and tracking in leading workflow system Monday.com, as needed workflow in Marketo email marketing system and Adobe Content Management system
  • Audit and document best practices and procedures for the Marketing teams for annual submission to Compliance and Audit
  • Support Global Marketing Team as needed including event and meeting logistics for large meetings and travel
  • Coordinate the distribution of marketing materials to internal and external audiences
  • Support the publication and delivery of Marketing and Communication templates for internal distribution
  • Maintain departmental records
  • Manage the compliance process for key marketing client / prospect materials, working with the InServ line of business and Marketing Mangers to ensure all external collateral has the appropriate disclaimers and Compliance approval
  • Work with BBH Compliance to formalize best practices for all individuals responsible for creating materials across the LOB
  • Provide selected event / webinar planning support to the Regional Marketing Managers for client/external events as needed
Qualifications:
  • Bachelors degree or equivalent work experience
  • 2+ years of experience in the financial services industry preferred
  • Excellent quantitative and analytical skills
  • Strong written and communication skills
  • Proficiency in Excel, Word and PowerPoint
  • Ability to adapt quickly to the needs of multiple teams
  • Effective prioritization and time management skills
  • Ability to manage multiple priorities while meeting deadlines
  • Strong detail orientation
  • Willingness to take initiative with the ability to proactively resolve issues
  • Ability to work effectively in a team environment
  • Strong Relationship skills with the ability to conduct oneself professionally with both internal clients and external contacts.


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.