Account Manager- Customer Service
2 weeks ago
Job Description
Job Description
Lakeshore Talent is seeking a Temporary Account Manager to join our client's customer service team. This role offers a great opportunity to be a part of an engaging team and positive office culture.
Employment type:
Contract
Duration:
3-4 months minimum
Location:
Downtown Denver, 100% onsite
Schedule:
Monday-Friday 7:00am-4:00 pm or 7:30 am-4:30 pm
Responsibilities:
Independently manage key customer accounts, utilizing customer portals for order management, product details, and data analysis.
Handle daily inquiries via phone and email, including pricing, availability, emergency orders, backorder status, tracking/shipping information, and returns.
Act as the primary point of contact for key clients, providing timely resolutions and guidance on complex issues.
Initiate and expedite production for products based on customer requirements.
Provide product information, competitive product interchange, and product substitutions to customers.
Utilize Salesforce.com CRM or similar tools to track customer cases.
Support CX team in meeting monthly metrics.
Qualifications:
3-5+ years of relevant work experience in a fast-paced customer service environment.
Bachelor's Degree preferred.
Strong written and verbal communication skills.
Excellent listening skills.
Self-starter with meticulous attention to detail and drive for customer success through relentless follow-up.
Experience building relationships with customers and collaborating effectively with a team.
Interest in learning about complex and unique customers in industrial and automotive markets.
Ability to make decisive actions based on individual customer needs.
Proficiency in Microsoft Word and Excel, and ability to work within database systems.
Disciplined and supportive of guidelines, policies, and metrics as established by the CX team.
Must be legally authorized to work in the United States on a permanent basis without sponsorship.
Company Description Since 1995, Lakeshore has provided Staffing, Recruiting and Payrolling services to employers in Denver and Chicago across multiple industries. We are committed to achieving success by matching top talent with the right opportunities. In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.
Company Description
Since 1995, Lakeshore has provided Staffing, Recruiting and Payrolling services to employers in Denver and Chicago across multiple industries. We are committed to achieving success by matching top talent with the right opportunities. In 2017, Lakeshore re-branded as Lakeshore Talent after a management buyout, becoming a woman owned company. We have a dynamic team of Account Executives focused on sales and the client experience and a talented team of Recruiters focused on candidate recruitment and candidate experience. We are able to offer a higher level of service as a result, and take pride in building strong relationships worthy of loyalty with both clients and candidates.
#J-18808-Ljbffr
-
Account Manager- Customer Service
3 weeks ago
Denver, United States Lakeshore Talent Full timeJob DescriptionJob DescriptionLakeshore Talent is seeking a Temporary Account Manager to join our client's customer service team. This role offers a great opportunity to be a part of an engaging team and positive office culture. Employment type: ContractDuration: 3-4 months minimumLocation: Downtown Denver, 100% onsiteSchedule: Monday-Friday...
-
Service Manager
1 week ago
Denver, United States Service Logic Full time** Tolin Mechanical Systems Co** ** Service Manager** Denver, CO 80239 **General Description** : , an established, well recognized and respected HVAC service contractor, is looking for an experienced **Service Manager** to join our **Denver Branch****Tolin Mechanical** . We are seeking a candidate who meets the qualifications listed below. **Company...
-
Customer Service 1
1 week ago
Denver, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Last Mile **Requisition Number****:** CUSTO004649 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **Customer Service** for our **Denver, CO** station location. **RESPONSIBILITIES:** * Assist the management team with opening and closing functions. This requires:...
-
Customer Accounts
5 days ago
Denver, United States Krayden Full timeCustomer Accounts - CUSTOMER ACCOUNT SPECIALIST Krayden Inc. USA HQ, WESTMINSTER, Colorado, United States of America Job Description Posted Monday, March 25, 2024 at 6:00 AM CUSTOMER ACCOUNT SPECIALIST About Us: Krayden Inc. is a leading, technical distributor that partners with the industry’ premier suppliers to deliver engineered solutions, customized...
-
Customer Service Professional
1 week ago
Denver, United States New York Life Full time**Customer Service Professional 85386** * **Please wait...** **Location:** Denver, CO, US When you join New York Life, youre joining a company that values development, career growth, collaboration, innovation, and diversity & inclusion. We want employees to feel proud about being part of a company that is committed to doing the right thing. Through various...
-
Customer Service Specialist
4 days ago
Denver, United States Signs By Tomorrow Full timeDescription Responsible for increasing revenue through front counter sales, account management, and database marketing while providing exceptional customer service for an overall outstanding customer experience. Manage client communication to identify needs, present solutions, and lead and direct the sales process through completion. Responsible for...
-
Account Manager
6 days ago
Denver, United States Comploy Inc Full timeAre you a master multitasker who loves building strong relationships with clients? Imagine a world where you get to work onsite at our vibrant Denver CO office, soaking in the city's sunny days and snowy peaks. As a Full Time Account Manager at Comploy, you'll be at the forefront of ensuring our clients' needs are met with care and precision.Plus, with a...
-
Customer Success Manager
1 week ago
Denver, United States AffinityLive Full timeDescription Accelo is looking for an experienced Customer Success Manager to join our global customer success team. You will be responsible for building and maintaining strong relationships with our client base, supporting them through product optimization and account growth. You will report directly to the Success Team Lead and work cross-functionally on a...
-
Account Manager
1 week ago
Denver, United States Comploy Inc Full timeAre you a master multitasker who loves building strong relationships with clients? Imagine a world where you get to work onsite at our vibrant Denver CO office, soaking in the city's sunny days and snowy peaks. As a Full Time Account Manager at Comploy, you'll be at the forefront of ensuring our clients' needs are met with care and precision. Plus, with a...
-
Major Account Manager
3 days ago
Denver, United States Infoblox Full timeDescriptionIt's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are inherently...
-
Customer Service Specialist
4 days ago
Denver, United States Signs By Tomorrow Full timeJob DescriptionJob DescriptionResponsible for increasing revenue through front counter sales, account management, and database marketing while providing exceptional customer service for an overall outstanding customer experience. Manage client communication to identify needs, present solutions, and lead and direct the sales process through completion....
-
Account Manager
7 days ago
Denver, United States Comploy Full timeJob DescriptionJob DescriptionAre you a master multitasker who loves building strong relationships with clients? Imagine a world where you get to work onsite at our vibrant Denver CO office, soaking in the city's sunny days and snowy peaks. As a Full Time Account Manager at Comploy, you'll be at the forefront of ensuring our clients' needs are...
-
Customer Service Specialist
8 hours ago
Denver, United States Signs By Tomorrow Full timeResponsible for increasing revenue through front counter sales, account management, and database marketing while providing exceptional customer service for an overall outstanding customer experience. Manage client communication to identify needs, present solutions, and lead and direct the sales process through completion. Responsible for assisting the...
-
Major Account Manager
12 hours ago
Denver, United States Infoblox Full timeDescription It's an exciting time to be at Infoblox. Named a Top 25 Cyber Security Company by The Software Report and one of Inc. magazine's Best Workplaces for 2020, Infoblox is the leader in cloud-first networking and security services. Our solutions empower organizations to take full advantage of the cloud to deliver network experiences that are...
-
Account Manager
3 weeks ago
Denver, United States Lakeshore Talent Full timeLakeshore Talent is seeking a Temporary Account Manager to join our client's customer service team. This role offers a great opportunity to be a part of an engaging team and positive office culture.Employment type: ContractDuration: 3-4 months minimumLocation: Downtown Denver, 100% onsiteSchedule: Monday-Friday 7:00am-4:00 pm or 7:30 am-4:30 pmPay:...
-
Account Manager
1 week ago
Denver, United States Lakeshore Talent Full timeLakeshore Talent is seeking a Temporary Account Manager to join our client's customer service team. This role offers a great opportunity to be a part of an engaging team and positive office culture. Employment type: Contract Duration: 3-4 months minimum Location: Downtown Denver, 100% onsite Schedule: Monday-Friday 7:00am-4:00 pm or 7:30 am-4:30 pm Pay:...
-
Account Manager
3 weeks ago
Denver, United States Lakeshore Talent Full timeLakeshore Talent is seeking a Temporary Account Manager to join our client's customer service team. This role offers a great opportunity to be a part of an engaging team and positive office culture.Employment type: ContractDuration: 3-4 months minimumLocation: Downtown Denver, 100% onsiteSchedule: Monday-Friday 7:00am-4:00 pm or 7:30 am-4:30 pmPay:...
-
Account Manager
1 week ago
Denver, United States Alphia Full timeThe Account Manager is responsible for achieving sales objectives consistent with assigned corporate volume and profit targets. The AM has direct account responsibility across a range of strategic and tactical accounts as defined by management.Job functions include gaining new accounts, increasing sales in current accounts and overall account management for...
-
Account Manager
5 days ago
Denver, United States Premier PV. LLC Full timeJob Description Job Description Job Description The Client Account Manager will be responsible for understanding our client’s project pipelines and identifying targeted projects to strategically pursue. Once a project opportunity has been targeted, the Client Account Manager will work with the Capture Team in generating the proposal through award,...
-
Account Manager
2 days ago
Denver, United States Primoris Full timeJob Description The Client Account Manager will be responsible for understanding our client’s project pipelines and identifying targeted projects to strategically pursue. Once a project opportunity has been targeted, the Client Account Manager will work with the Capture Team in generating the proposal through award, negotiations and contract signature. The...