Customer Service Specialist
3 weeks ago
Responsible for increasing revenue through front counter sales, account management, and database marketing while providing exceptional customer service for an overall outstanding customer experience. Manage client communication to identify needs, present solutions, and lead and direct the sales process through completion. Responsible for assisting the owner(s) with administration center needs including marketing. Responsibilities: • Greets walk-in client, and identify and assist with needs and/or orders. • Answers phone calls within 3 rings, identify client’s needs, provide solutions to assist with questions and/or order needs. • Manages walk-in traffic incoming calls, emails, and fax communications and takes appropriate actions. • Collects accurate and complete information. • Processes and inputs orders. • Prepares estimates and quotes. • Serves as a primary contact for clients and a liaison between sales, production, and clients. • Oversees and creates opportunities for in-house phone and front-counter sales. • Performs quality checks on outgoing jobs, using an eye for detail, care for quality approach. • Places phone calls and/or emails to follow up on estimates. • Updates client records and purchasing history, maintains records with accurate and updated information. • Understand products, services, and procedures within the organization. • Markets products, solutions, and services to previous and current clients • Conducts collection calls for receivables. • Maintains communication logs and other pertinent records. • Ensures proper cleanliness and a “tour-ready” environment at the front counter, conference/meeting rooms, and showroom areas. • Builds professional relationships with diverse client/prospect base. • Assists with scheduling, and priority changes in a fast-paced environment. • Assists with other projects as needed Qualifications: • 2 years of business-to-business sales and/or customer service experience. • Proficient in MS Office Suite, and Internet. • Knowledge of sign industry substrates, media, and products preferred, but not required • Excellent time management, and calendaring skills. • Project management for multiple projects, deadlines, and orders. • Experience in graphic design would be a plus. • Experience in social media posts. • Experience in payment processing and data entry. Compensation: $21 hourly
• Greets walk-in client, and identify and assist with needs and/or orders. • Answers phone calls within 3 rings, identify client’s needs, provide solutions to assist with questions and/or order needs. • Manages walk-in traffic incoming calls, emails, and fax communications and takes appropriate actions. • Collects accurate and complete information. • Processes and inputs orders. • Prepares estimates and quotes. • Serves as a primary contact for clients and a liaison between sales, production, and clients. • Oversees and creates opportunities for in-house phone and front-counter sales. • Performs quality checks on outgoing jobs, using an eye for detail, care for quality approach. • Places phone calls and/or emails to follow up on estimates. • Updates client records and purchasing history, maintains records with accurate and updated information. • Understand products, services, and procedures within the organization. • Markets products, solutions, and services to previous and current clients • Conducts collection calls for receivables. • Maintains communication logs and other pertinent records. • Ensures proper cleanliness and a “tour-ready” environment at the front counter, conference/meeting rooms, and showroom areas. • Builds professional relationships with diverse client/prospect base. • Assists with scheduling, and priority changes in a fast-paced environment. • Assists with other projects as needed
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Customer Service Specialist
13 hours ago
Denver, United States Service Experts Full timeLocation: Denver, COWhy You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT! Service Experts Company Perks and Benefits for YOU ...
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Customer Service Specialist
6 days ago
Denver, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
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Customer Service Specialist
1 day ago
Denver, United States The Sherwin-Williams Company Full timeThis is position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and...
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Customer Service Specialist
12 hours ago
Denver, United States Poppulo Full time**Customer Service Specialist** at FWI/Poppulo US Remote **Introduction** We at FWI and Poppulo have come together to create the markets most comprehensive omnichannel employee communications platform with unmatched personalization, measurement capabilities, and class-leading space management solution. For the first time, organizations can instantly connect...
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Denver, United States State of Colorado Full timeThe Citation and Customer Service Specialist is responsible for the following: Customer Service/ Administrative Duties: Educates and assists the public through knowledge of policy and procedure, ordinances and statutes, provides the public with gener Customer Service Specialist, Customer Service, Specialist, Parking, Accounting, Retail, Information
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Customer Service and Insurance Specialist
1 week ago
Denver, United States Trans Lease Inc Full time**Customer Service and Insurance Specialist** Denver, CO / Trans Lease Accounting and Operations / Full-time Trans Lease, Inc. is a subsidiary of Transwest, Inc., a diverse holding company with business units involved in heavy, medium, and light duty truck and trailer dealership activities, as well as manufacturing. Trans Lease serves customers throughout...
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Retail Customer Service Specialist
2 weeks ago
Denver, United States DICK'S SPORTING GOODS INC Full timeAt DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. If you are ready to make a...
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Customer Service Specialist
5 days ago
Denver, United States Empire Today Full timeLocation: Location: Customer Service Specialist - Market Operations in Denver, CO at Empire Today **Location:** **Opportunity Description** **Responsibilities** The Customer Service Specialist is the primary point of contact for all escalated customer issues, staff, and administrative concerns. They review, monitor, and track Service Requests reports for...
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Denver, United States Transwest Full timeWe are looking to hire a Customer Service and Insurance Specialist. The position requires daily involvement with current customers, the maintenance of their lease or finance product accounts, as well as interoffice support between departments. The position will join a team of employees in a fast paced, team-oriented department. Trans Lease, Inc. was founded...
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Insurance and Customer Service Specialist
2 days ago
Denver, United States Transwest Full timeWe are looking to hire a Customer Service and Insurance Specialist. The position requires daily involvement with current customers, the maintenance of their lease or finance product accounts, as well as interoffice support between departments. The position will join a team of employees in a fast paced, team-oriented department. Trans Lease, Inc. was founded...
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Customer Accounts
4 weeks ago
Denver, United States Krayden Full timeCustomer Accounts - CUSTOMER ACCOUNT SPECIALIST Krayden Inc. USA HQ, WESTMINSTER, Colorado, United States of America Job Description Posted Monday, March 25, 2024 at 6:00 AM CUSTOMER ACCOUNT SPECIALIST About Us: Krayden Inc. is a leading, technical distributor that partners with the industry’ premier suppliers to deliver engineered solutions, customized...
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Customer Service Representative
1 week ago
Denver, United States Acro Service Corp Full timeCustomer Service Representative Location : Denver- Colorado ( Onsite)12+ months of Contract.Job Description Summary: Admin Support for many offices, helping in the Service Coordinator role. Answering customer phone calls and emails for service requests, inquiries, help handle and resolve complaints. Daily task and Major job duties/Responsibilities include:...
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Customer Support Specialist I
2 weeks ago
Denver, United States REMAX Full timeA successful Customer Support Specialist will deliver comprehensive, high quality support of various RE/ MAX products and services. On this fast-paced team, the Specialist will need to exemplify outstanding customer service skills as well as troubles Support Specialist, Specialist, Support, Customer Service, Production, Technical Support, Property Management
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Customer Service 1
4 weeks ago
Denver, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Last Mile **Requisition Number****:** CUSTO004649 Showing 1 location **Job Details** **Description** **Pilot Freight Services** is seeking a full time **Customer Service** for our **Denver, CO** station location. **RESPONSIBILITIES:** * Assist the management team with opening and closing functions. This requires:...
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Customer Service Representative
1 day ago
Denver, United States Acro Service Corporation Full timeJob DescriptionJob DescriptionWe are seeking an Customer Service Representative to join the company, a premier supplier, in Denver, CO USA USA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...
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Customer Service Representative
2 weeks ago
Denver, United States Acro Service Corporation Full timeJob DescriptionJob DescriptionWe are seeking an Customer Service Representative to join the company, a premier supplier, in Denver, CO USA USA While working in this clean, not climate-controlled facility you will have the opportunity to be directly involved in the evolution of the industry. Come work for a company that has been consistently recognized among...
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Customer Specialist
5 days ago
Denver, United States DEKOR Lighting Full timeJob DescriptionJob DescriptionWe are seeking a Customer Specialist to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues...
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Denver, United States Cardinal Group Management&Advisory LLC Full timeJob DescriptionJob DescriptionPOSITION: Specialist, Customer SalesCOMPENSATION: Non-Exempt / Hourly. Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$26/hr plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement...
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Customer Sales Specialist, Centralized Services
9 hours ago
Denver, United States Cardinal Group Management&Advisory LLC Full timeJob DescriptionJob DescriptionPOSITION: Specialist, Customer SalesCOMPENSATION: Non-Exempt / Hourly. Pursuant to Colorado regulations, if this job is performed in Colorado, the salary range is $21-$26/hr plus bonus potential. Eligible to participate in the company benefits plan. We offer health, vision, dental, and pet insurance. We offer a 401(k) retirement...
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Customer Service Specialist-HomeSmart Job
4 weeks ago
Denver, United States Xcel Energy Full time** Customer Service Specialist-HomeSmart Job** Location(s): CO - Centennial **Position Summary** The HomeSmart Customer Service Representatives primary responsibility is to respond to all new and existing HomeSmart from Xcel Energy customers request for service, to answer all customer inquiries, and to help solve problems and offer solutions in a respectful...
