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Fleet Rental Specialist

3 months ago

Salt Lake City, United States Barco Rent A Truck Full time
BARCO RENT-A-TRUCK is the leader in the 4×4 truck rental industry and continues to be the fastest-growing work truck rental provider in the USA. While other rental truck companies come and go, Barco has been serving the United States for over 40 years. Barco is excited for the future and is looking to grow the company. We are looking for talented individuals who can contribute to the success of Barco and grow with us. Barco provides competitive compensation packages for full-time employees. Benefits include:
  • 100% Employer paid benefit premiums - Health, Dental, and Vision
  • Generous Paid Time Off - Up to 4 weeks
  • 8 Paid Holidays
  • Flexible schedule
  • Paid Maternity & Paternity Leave
  • Company Match IRA Plan up to 3%
Position objective:

The Fleet Rental Specialist is responsible for providing quality and efficient service/support to our customers. As the Fleet Rental Agent, you will establish and strengthen positive and productive relationships while providing best-practice customer service to both internal and external customers. The right candidate will have a proven track record of sales success, an effective communicator, and a self-starter.

Essential Duties and Responsibilities
  • Utilize Barco's approved sales and service techniques for pre-qualifying potential customers
  • Clearly communicate to customers Barco's service offering, and rental options
  • Review rental options and details with prospects and customers to assure a clear understanding of Barco's rental agreements
  • Clearly explain the costs per rental and the customers overall responsibilities for the acceptance and return of rental trucks
  • Complete customer on-boarding packet for internal management approval
  • Obtain all adequate information to prepare rental agreements
  • Answer phones/emails to assist customers in a positive friendly manner
  • Assist customers as needed with inquiries or service issues
  • Provide thorough and accurate documentation to customer accounts through strong verbal/written communication
  • Assist with any other duties assigned
Skills and Experience
  • Excellent communication skills both written and verbal
  • Problem solver/solution driven
  • Solid computer experience including Microsoft office platforms (Outlook, Excel, Word)
  • Highly organized and good time management
  • Attentive to details
  • Punctual and dependable
  • Ability to work independently as well as within a team
  • Adaptability/flexibility to change as company requires

Languages: English fluency required

Training/Education required: High School Diploma or GED required

Experience required: Minimum 1+ years customer service experience; Auto, truck, or equipment rental experience a plus

Hours of work: Monday - Friday

Wage Range: - $23.00 - $26.00/hr DOE

Must be willing to complete Background Check and MVR