Customer Service Product Specialist

5 days ago

Salt Lake, Utah, United States Summit Fleet Full time
Job Summary

The position of Customer Service Product Specialist will be responsible for acting as a customer account advocate and product specialist by working effectively with internal team members to provide excellent customer service. This position requires a high level of professionalism with a strong ability to multi-task, prioritize, and manage time effectively. This position reports directly to our Director of Acquisitions.

Key Responsibilities
  • Coordinate registration for all new vehicles with the State of Utah
  • Coordinate unregistering sold vehicles in State of Utah
  • Maintain all plating numbers and types accurate in Salesforce
  • Maintain DOT numbers and registration with a DOT number, DOT related weight changes and appropriate invoicing
  • Maintain accurate activation information through Fleet Complete and research and solve customer issues
  • Maintain XM Radio and Wi-Fi for Flex Fleet vehicles
  • Monthly audit of Fleet Complete and add on services such as XM Radio and Wi-Fi to ensure invoicing is accurate
  • Subject matter expert with DOT, Fleet Complete, XM Radio, Wi-Fi, fleet of trucks and provides customer and company training and answering questions on each subject
  • Serve as a back up to the CEM team when needed
  • Other projects as directed
Qualifications/Skills
  • Proficient computer skills including Microsoft Word, Excel, and Outlook
  • Excellent verbal communication, presentation, and self-management skills
  • Organized with attention to detail
  • Proven ability to build and maintain relationships with clients and interact with all levels of the organization
  • Excellent at time management
  • Team player
  • Ability to perform well in a high stress environment
  • Willingness to learn internal software
About Summit Fleet

Summit Fleet understands that the need for fleet and fleet management services are continuously changing. That is exactly what makes our programs and services so valuable. We provide leasing and fleet management services across Canada and the continental USA, so whether by supplying short-term rentals, long-term leasing, or full fleet management services, we build customized fleet programs tailored to meet the specific needs for your business. Summit Fleet is growing rapidly, and we are looking for talented individuals who can keep pace and grow with us.

We provide competitive compensation for full-time employees. As this position is critical to our success, it will also be eligible for monthly cash incentives for performance that is on top of your base salary. Benefits include a very generous medical, dental, and vision plan. We make significant contributions to your health savings account. We provide above market 401K contributions. We offer paid time off for sick, vacation, company holidays and more. The executive office is in the Salt Lake City Metro area. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Summit Fleet is an at will employer.

  • Customer Service Product Specialist

    4 weeks ago

    Salt Lake, Utah, United States Summit Fleet Full time

    About the RoleWe are seeking a highly skilled and organized Customer Service Product Specialist to join our team at Summit Fleet. As a key member of our customer service team, you will be responsible for providing exceptional support to our clients and ensuring their fleet management needs are met.Key ResponsibilitiesCoordinate registration and...

  • Customer Service Leadership Role

    3 weeks ago

    Salt Lake, Utah, United States Golden Customer Care Full time

    Job OpportunityGolden Customer Care is seeking a skilled Assistant Manager, Customer Service to provide leadership and training to supervisors who oversee multiple customer care agents. This role requires effective communication, coaching, and management of given directives, as well as partnership and collaboration with the Customer Care Manager and other...

  • Operations Specialist

    3 weeks ago

    Salt Lake, Utah, United States Strategic Staffing Solutions Full time

    Job Title: Customer Service SpecialistJob Summary:We are seeking a highly skilled Customer Service Specialist to join our team at Strategic Staffing Solutions. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Participate in moderately complex support...

  • Customer Service Operations Specialist

    4 weeks ago

    Salt Lake, Utah, United States Strategic Staffing Solutions Full time

    **Job Summary:**We are seeking a highly skilled Customer Service Operations Specialist to join our team at Strategic Staffing Solutions. As a key member of our operations team, you will be responsible for providing exceptional customer service and support to our clients.**Key Responsibilities:**Participate in moderately complex support services in account...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Ashtonshospitalpharmacy Full time

    We are seeking a highly skilled Customer Service Advisor/Pharmacy Administrator to join our team at Ashtons Hospital Pharmacy Services. The Role:We require an individual with excellent customer service skills and a medical/pharmacy background to provide administration and telephone support to our customers. The successful candidate will be responsible for...

  • Customer Service Merchandiser Specialist

    1 week ago

    Salt Lake, Utah, United States FRITO LAY Full time

    About the RoleFrito-Lay is seeking a highly motivated and detail-oriented Customer Service Merchandiser Specialist to join our team. As a key member of our sales team, you will be responsible for merchandising Frito-Lay's complete line of quality products at local stores.Key ResponsibilitiesMerchandise cases from the back room to the sales floor, filling...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States The Sherwin-Williams Company Full time

    Job Title: Store Customer Service SpecialistThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. Your primary goal will be to deliver exceptional...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States Ashtonshospitalpharmacy Full time

    Customer Service Advisor/Pharmacy AdministratorWe are seeking a highly skilled and experienced Customer Service Advisor/Pharmacy Administrator to join our team at Ashtons Hospital Pharmacy Services. As a key member of our team, you will provide exceptional customer service and administrative support to our customers, ensuring a seamless experience.The RoleAs...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States The Cary Company Full time

    Job Title: Customer Relations SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. This role is perfect for those who thrive on delivering exceptional customer service and building strong relationships with our clients.Key Responsibilities:Provide world-class customer service by...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet customer needs.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    2 weeks ago

    Salt Lake, Utah, United States The Cary Company Full time

    About The Cary CompanyThe Cary Company is a leading provider of rigid packaging products and industrial filtration solutions. With a rich history dating back to 1895, we have grown from a small company to a global player with multiple locations across the United States.Job Title: Customer Relations SpecialistWe are seeking an ambitious and energetic...

  • Customer Service Representative

    1 week ago

    Salt Lake, Utah, United States Sherwin-Williams Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and making recommendations to customers.Key Responsibilities:Provide excellent customer service,...

  • Customer Service Specialist

    1 month ago

    Salt Lake, Utah, United States Hudson Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Hudson Group. As a Sales Associate, you will be responsible for delivering exceptional customer service and driving sales growth in our luxury goods stores.Key ResponsibilitiesCustomer Service: Provide outstanding customer service to ensure a positive...

  • Product Management Specialist

    2 weeks ago

    Salt Lake, Utah, United States MasterCard Full time

    About the RoleWe are seeking a highly motivated and experienced Product Management Specialist to join our team at Mastercard. As a Product Management Specialist, you will be responsible for driving our customer experience strategy forward by consistently innovating and problem-solving.Key ResponsibilitiesManage elements of projects within a product life...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States Insight Global Full time

    Job SummaryWe are seeking a highly skilled Customer Service Specialist to join our team at Insight Global. As a key member of our customer service team, you will be responsible for providing exceptional service to our policyholders, agents, and internal customers.Key Responsibilities:Respond to a high volume of customer inquiries via phone, email, and other...

  • Customer Experience Specialist

    4 weeks ago

    Salt Lake, Utah, United States Best Buy Full time

    {"Overview": "At Best Buy, we're committed to delivering exceptional customer experiences. As a Customer Experience Specialist, you'll be the face of our brand, helping customers find the right solutions to fit their needs.With a passion for technology and a love for learning, you'll be trained to recommend products and services that meet our customers'...

  • Customer Service Representative

    4 weeks ago

    Salt Lake, Utah, United States BIOMERIEUX, INC. Full time

    Job SummaryAs a Customer Care Specialist at BioMerieux, Inc., you will play a vital role in delivering exceptional customer service and support to internal and external customers. This is an exciting opportunity to join a global company with a long-term vision and a human-centered culture.Key ResponsibilitiesManage customer conversations across various...

  • Customer Service Representative

    1 month ago

    Salt Lake, Utah, United States The Cary Company Full time

    Job SummaryThe Cary Company is seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. This role is perfect for those who thrive on building strong relationships with customers and providing exceptional service.Key ResponsibilitiesCustomer Service: Respond promptly and professionally to customer...

  • Customer Support Specialist

    1 month ago

    Salt Lake, Utah, United States Stackline & Company Full time

    **About Stackline & Company**Stackline & Company is a leading provider of all-in-one ecommerce platforms for brands and retailers. Our mission is to engineer the world's most powerful data, tools, and services for commerce.**Job Summary**We are seeking a highly skilled Customer Support Specialist to join our newly created Customer Support team. As a Customer...

  • Customer Service Representative

    3 weeks ago

    Salt Lake, Utah, United States The Cary Company Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Specialist. This role is perfect for those who thrive on building strong relationships and providing exceptional customer service.Key ResponsibilitiesDrive repeat business by delivering exceptional quality of service and responding...