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Preferred Customer Service Representative
2 months ago
Preferred Customer Service Representative in Louisville Self motivated individual with pleasant telephone demeanor Ability to recognize and rectify problems High School graduate or equivalent Industry experience helpful, but not necessary Basic mathematics skills Basic computer skills helpful Outside sales experience helpful, but not necessary Position Summary Under general supervision, places daily telephone calls from a report generated from our customer database (warm leads). The Preferred Customer Service Representative proposes Coit come out and gives a free written estimate or does the actual cleaning on any of our services. Qualified candidates should have previous telemarketing experience but training is available. ·Friendly Office Environment ·Excellent earnings potential Essential Functions Provides prompt and professional service to all customers. This includes being polite, courteous and respectful. Follows telephone script as prescribed by company Makes follow up calls to customers in order to re-solicit business Demonstrates professional knowledge of all company products and services. Determines customer requirements and can effectively explain cleaning procedures to customer. Ask customers for additional business (such as fabric guard, upholstery cleaning, etc.) Other Duties Maintain a high level of personal grooming and appearance. Meet company standards for attendance and punctuality. Maintain effective working relationships at all levels of the company, including other departments and outside staff. Attend training meetings as required. Perform all other duties as assigned. General Information First Name Last Name Email Primary Phone Secondary Phone Current Address Information Address Address Address 2 City/Town State/Province ZIP/Postal Code Availability Information Desired Job Type Full-Time Part-Time Temp Available Start Date Personal Info If the job requires, do you have the appropriate valid driver's license? ? Yes No Are you at least 18 years old? Yes No if under 18, hire is subject to verification that you are of the minimum age. Present legal right to live and work in the country Yes No Employment History I am a current employee of Coit Cleaning & Restoration Do you have a resume? Yes No Upload Your Resume One file only. 100 MB limit. Allowed types: txt, rtf, pdf, doc, docx, odt. Most Recent Employer Are you currently working for this employer? Yes No May we contact Yes No Company Name Supervisor Recent Company Address City/Town State/Province Phone Number Fax Number From Date From Date: Month From Date: Year To Date To Date: Month To Date: Year Job Title Duties Reason for Leaving Second Most Recent Employer Company Name Supervisor Recent Company Address City/Town State/Province Phone Number Fax Number From Date From Date: Month From Date: Year To Date To Date: Month To Date: Year Job Title Duties Reason for Leaving Approval I certify that I have read and understand the applicant note on page one of this form and that the answers given by me to the foregoing questions and the statements made by me are complete and true to the best of my knowledge and belief. I understand that any false information, omissions or misrepresentations of facts called for in this application, whether on this document or not, may result in rejections of my application or discharge at any time during my employment. I authorize the company and / or its agents, to verify any of this information. I authorize all former employers, persons, schools, companies and law enforcement authorities to release any information concerning my background and hereby release any said persons, schools, companies and law enforcement authorities from any liability for any damage whatsoever for issuing this information. I also understand that the use of illegal drugs is prohibited during employment. If company policy requires, I am willing to submit to drug testing to detect the use of illegal drugs prior to and during employment. Locally independently owned and operated. #J-18808-Ljbffr
