Customer Service Representative

2 months ago

Spokane, United States Corps Team Full time

Our client, a leader in the power sports industry, is seeking an experienced Customer Experience Representative for a 6+ month contract to hire position in Spokane Valley, WA. This role is Hybrid, onsite Tues-Thurs and remote on Monday and Fridays.

JOB SUMMARY

As a Customer Experience Representative, you are responsible for providing exceptional service to our customers via phone, email, and in-person interactions. You will be a part of an elite team of professionals who are dedicated to ensuring the customers experience is positive and memorable.

ESSENTIAL DUTIES & RESPONSIBILITIES

  • Provide timely customer service responses
  • Follow customer support guidelines as established by customer experience supervisor
  • Answering customer inquiries, diagnoses and resolves customer issues
  • Fulfill customer service requests via phone, email, email, chat, or in person
  • Establish and maintain effective and cooperative working relationships and excellent customer service
  • Handle customer complaints
  • Developing and documenting knowledge into helpful content
  • Maintaining a sound understanding and adherence to the quality policies
  • Must be proficient or able to learn the use of Netsuite ERP system
  • Be a knowledge expert with the products and provide product information
  • Work closely with other departments including sales, marketing, and product development to ensure customer needs are being met and products are being developed in a customer centric manner
  • Open/close procedures for retail space
  • Complete transactions accurately and efficiently while engaging customers
  • Perform other assigned tasks and duties as necessary

SKILLS, KNOWLEDGE & EDUCATION

  • High School degree or equivalent education required
  • 1-3 years of customer service or related experience
  • Excellent communication skills, both written and verbal, including active listening
  • Proven initiative and creative approaches to problem solving
  • Adapt quickly to new systems and processes
  • MS Office including Excel, Word, and Outlook.
  • Strong attention to detail, goal oriented
  • Able to work well in a team environment
  • Ability to prioritize and manage multiple responsibilities
  • Excellent interpersonal and communication skills

Pay Rate- $18.00/hour

  • Customer Service Representative

    1 month ago

    Spokane, Washington, United States Domino's Franchise Full time

    Job Title: Customer Service RepresentativeDomino's Franchise is seeking a highly motivated and customer-focused Customer Service Representative to join our team.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional...

  • Customer Service Representative

    1 week ago

    Spokane, United States R AND R HEATING AND AIR CONDITIONING, INC. Full time

    Job Type Full-time Description R & R Heating & Air Conditioning is a trusted leader in HVAC solutions for residential and commercial clients. We deliver exceptional service and quality workmanship, ensuring optimal indoor comfort year-round. Our skilled technicians specialize in installation, maintenance, and repair, using the latest technology to guarantee...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Alliance Door Products Full time

    Job DescriptionAt Alliance Door Products, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer service and sales support, strengthening customer relationships, and contributing to profitable new business opportunities for the...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Learfield Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Learfield. As a Customer Service Representative, you will be responsible for facilitating ticket sales and pre/post-purchase consumer service inquiries at the box office, via the phone room, and via written communication.Key Responsibilities:Facilitate ticket...

  • Customer Service Representative

    5 days ago

    Spokane, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are in need of a Customer Service Representative to join our team in the retail industry, located in Spokane Valley, Washington. This role is a short-term contract opportunity. As a Customer Service Representative, your role will involve managing customer inquiries via chat, email, and phone calls. You will be expected to...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Lincare Holdings Full time

    Job Title: Customer Service RepresentativeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at Lincare Holdings.Key Responsibilities:* Work directly with medical professionals and physicians to facilitate patient care* Advocate for and work in lockstep with chronic patients* Provide outcome-based solutions for our...

  • Customer Service Representative

    2 months ago

    Spokane, United States Corps Team Full time

    Our client, a leader in the power sports industry, is seeking an experienced Customer Experience Representative for a 6+ month contract to hire position in Spokane Valley, WA. This role is Hybrid, onsite Tues-Thurs and remote on Monday and Fridays.JOB SUMMARYAs a Customer Experience Representative, you are responsible for providing exceptional service to our...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Waterco Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Culligan by WaterCo. As a Customer Service Representative, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Make outbound collection calls to ensure timely payment from customers.Take care of...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States River Ridge Do it Best Full time

    Job OpportunityWe are seeking a dedicated and friendly individual to join our team at River Ridge Do it Best. As a Part Time Customer Service representative, you will be responsible for providing exceptional customer service and support to our customers.Key ResponsibilitiesProvide excellent customer service and support to customersAssist customers with their...

  • Customer Service Representative

    1 month ago

    Spokane, Washington, United States Waterco of the Central States, Inc. Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Waterco of the Central States, Inc. The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support.Key Responsibilities:Provide exceptional customer service and support via phone,...

  • Retail Customer Service Representative

    1 month ago

    Spokane, Washington, United States FedEx Office and Print Services Full time

    Job Title: Retail Customer Service RepresentativeJob Summary: We are seeking a highly motivated and customer-focused Retail Customer Service Representative to join our team at FedEx Office and Print Services. As a Retail Customer Service Representative, you will be responsible for delivering exceptional customer experiences, providing consultative services,...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Paciolan Full time

    Paciolan Job DescriptionTicketsWest, a Paciolan company, is a leading ticketing solution powering various live entertainment organizations. As a Customer Care Representative, you will interact with consumers over the phone, via email, and web forms to facilitate pre and post-event consumer inquiries and ticket sales.Key Responsibilities:Facilitate ticket...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Diamond Parking Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at Diamond Parking. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, ensuring that their parking needs are met with professionalism and efficiency. Key Responsibilities: Provide courteous and...

  • Customer Service Representative

    1 month ago

    Spokane, Washington, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Potential with Symmetry Financial Group - Gary UyemuraAre you ready to embark on a career that offers limitless growth opportunities and a proven turnkey system for success?At Symmetry Financial Group - Gary Uyemura, we're seeking ambitious individuals to join our team as Customer Service Representatives. As a key member of our organization,...

  • Customer Service Representative

    1 month ago

    Spokane, Washington, United States Spokane SpringHill Suites by Marriott Full time

    At Spokane SpringHill Suites by Marriott, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Provide warm and welcoming...

  • Customer Service Representative I

    2 months ago

    Spokane, United States Frontier Behavioral Health Full time

    Frontier Behavioral Health's presence in Spokane is more than 100 years strong, allowing our non-profit organization to understand the varied needs of our clients and the larger community. Our programs are designed to provide evidence-based treatment to adults, youth and seniors who are dealing with a wide range of behavioral health issues. As a...

  • Customer Service Representative

    1 month ago

    Spokane, United States BakeMark Full time

    BakeMark has an immediate job opening for a Customer Service Representative! With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with over 35 branches conveniently located across the...

  • Customer Service Representative

    2 weeks ago

    Spokane, United States Wendle Ford Full time

    Customer Service RepresentativeWendle Motors in Spokane, WA is seeking a Customer Service Representative to join our friendly Service Team! In this role, you'll be the first point of contact for our customers, helping them with a warm smile, answering phone calls, scheduling appointments, and keeping things running smoothly. You'll quickly address any...

  • Customer Service Representative

    4 weeks ago

    Spokane, Washington, United States Gallagher Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at Gallagher Benefit Services. As a key member of our organization, you will play a vital role in delivering exceptional customer experiences and resolving customer inquiries and concerns in a timely and professional manner.This is an exciting opportunity to work with a...

  • Customer Service Representative

    1 month ago

    Spokane, United States BakeMark Full time

    BakeMark has an immediate job opening for a Customer Service Representative!With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and services. BakeMark is a manufacturer and distributor with over 35 branches conveniently located across the...