Specialist, eCommerce Sales Support
2 weeks ago
**Overview:** The eCommerce Sales Support Specialist is responsible for working in close partnership with Credit, Distribution, and Operations to process sales orders through the site and assist customers during the purchase cycle. The eCommerce Sales Specialist will work closely with cross-functional teams, including eCommerce, Sales, Customer Service, and Order Fulfillment, to help the eCommerce business achieve business goals. **Key Duties & Responsibilities:** The eCommerce Sales Specialist's responsibilities include, but are not limited to: + Deliver an exceptional shopping experience when assisting a customer through the online ordering process via phone, chat, or email + Maximize sales conversion through excellent customer service, product knowledge, and follow-through calls and emails to finalize sales and meet KPI + Assist customers in making buying decisions by guiding customers through the website at check-out or placing the order for the customer by phone + Process sales orders and returns accurately and efficiently + Contribute ideas and partner with eCommerce on ways to resolve problems to serve the customer better and/or improve productivity + Performance will be measured by Overall Assisted Profit to the web/phone sales Channels and Chat Satisfaction Ratings + Must be able to self-manage time as efficiently as possible to maximize sales opportunities + Ensure that customers understand product information and can provide additional information to customers as needed + Handle chat, SMS, or email requests from customers with professional and courteous sales etiquette + Assist customers via inbound and outbound phone calls + Proactively contact customers as needed to complete orders + Ensure the validity of orders and documentation received utilizing various tools + Work cross-functionally to ensure timely delivery and accuracy of orders placed + Ensure the accuracy of notes recorded in systems to ensure customer excellence + Other duties as assigned **Required Experience** + High School Diploma **Preferred Experience** + Bachelor's degree from a four-year college or university is preferred + eCommerce Sales experience or retail sales experience preferred + Ability to speak, read and write proficiently in Spanish is a plus **Skills & Abilities:** + Proficiency in Microsoft Office and tech-savvy with solid computer and business solutions software skills. + Ability to speak, read and write proficiently in English + Strong communication skills (written and oral) with the ability to interact with individuals at all organizational levels. + Exceptional follow-up skills + Organized and detail-oriented. + Able to multi-task and shift priorities, as required + Professional in appearance and manner **Working Conditions:** + Ability to work a full-time schedule, including evenings, weekends, and holidays, with overtime as needed. + Ability to work weekend and overtime schedules which will include various Holidays + Flexibility to work at least one to two-weekend shifts per month + Work is performed in a Call Center environment. + May require prolonged periods of sitting/standing
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Sales Support Specialist
Found in: Talent US 2 C2 - 1 week ago
Houston, United States NES Fircroft Full timePosition Overview: The Sales Support Specialist will perform a variety of operational functions to support the setup and maintenance of customer accounts in Our client’s systems. This role will be responsible for ensuring the customer requests, inquiries and set ups are completed accurately and timely while maintain a primary focus Operational Excellence....
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International Sales Support Specialist
1 week ago
Houston, United States Primary Arms Full timeJob DescriptionJob DescriptionSUMMARYThe International Sales Support Specialist coordinates the daily activities of the International Team within the Sales Department of Primary Arms Optics Division. The International Sales Support Specialist will ensure the accurate handling of dealer sales orders within the Optics Division to reach divisional and...
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Sales Support Specialist
Found in: beBee jobs US - 2 weeks ago
Houston, Texas, United States NES Fircroft Full timePosition Overview: The Sales Support Specialist will perform a variety of operational functions to support the setup and maintenance of customer accounts in Our client's systems. This role will be responsible for ensuring the customer requests, inquiries and set ups are completed accurately and timely while maintain a primary focus Operational Excellence....
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Sales Support Specialist
Found in: beBee S US - 3 weeks ago
Houston, Texas, United States NES Fircroft Remote Work Freelance Full timePosition Overview: The Sales Support Specialist will perform a variety of operational functions to support the setup and maintenance of customer accounts in Our client's systems. This role will be responsible for ensuring the customer requests, inquiries and set ups are completed accurately and timely while maintain a primary focus Operational Excellence....
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Sales Support
Found in: beBee jobs US - 3 weeks ago
Houston, Texas, United States NES Fircroft Full timeSales Support Role.Position Overview: The Sales Support Specialist will perform a variety of operational functions to support the setup and maintenance of customer accounts in Our client's systems. This role will be responsible for ensuring the customer requests, inquiries and set ups are completed accurately and timely while maintain a primary focus...
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Client Support Specialist
2 days ago
Houston, United States ProSoftware Full timePosition Summary: The Client Support Specialist develops a relationship with the customer addressing their system needs by understanding the customer's current business processes and helps ensure that their Pro Software configuration meets their business objectives. The customer relationship will exist post-implementation as the Client Support Specialist...
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Client Support Specialist
2 days ago
Houston, United States ProSoftware Full timePosition Summary: The Client Support Specialist develops a relationship with the customer addressing their system needs by understanding the customer's current business processes and helps ensure that their Pro Software configuration meets their business objectives. The customer relationship will exist post-implementation as the Client Support Specialist...
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Sales Support Specialist
2 weeks ago
Houston, United States Source Logistics Full timeJob DescriptionJob DescriptionAbout Us:At Source Logistics, we specialize in offering customized logistics and supply chain solutions in US markets such as: Full Service Warehousing, Order Processing, E-commerce Fulfillment, Marketing Fulfillment, Digital Printing, Complete Transportation Solutions and Information/Data Supply Chain Services.We cater our...
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Client Support Specialist
2 weeks ago
Houston, United States ProSoftware Full timePosition Summary: The Client Support Specialist develops a relationship with the customer addressing their system needs by understanding the customer's current business processes and helps ensure that their Pro Software configuration meets their business objectives. The customer relationship will exist post-implementation as the Client Support Specialist...
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Sales Support
Found in: beBee S US - 3 weeks ago
Houston, Texas, United States NES Fircroft Remote Work Freelance Full timeSales Support Role. Position Overview: The Sales Support Specialist will perform a variety of operational functions to support the setup and maintenance of customer accounts in Our client's systems. This role will be responsible for ensuring the customer requests, inquiries and set ups are completed accurately and timely while maintain a primary focus...
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Client Support Specialist
2 weeks ago
Houston, United States ProSoftware Full timeJob DescriptionJob DescriptionPosition Summary:The Client Support Specialist develops a relationship with the customer addressing their system needs by understanding the customer’s current business processes and helps ensure that their Pro Software configuration meets their business objectives. The customer relationship will exist post-implementation as...
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Senior Sales Specialist
Found in: Appcast Linkedin GBL C2 - 2 weeks ago
Houston, United States Burnett Specialists Staffing | Recruiting Full timeSenior Sales Specialist Job Title: Senior Sales Specialist- Commercial Roofing Systems (TPO and PIR) - North AmericaOverview: We are seeking a dynamic and experienced Senior Sales Specialist specializing in commercial roofing systems, with a focus on TPO (Thermoplastic Polyolefin) and PIR (Polyisocyanurate) technologies. This role is crucial in driving...
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Client Support Specialist
3 days ago
Houston, United States ProSoftware Full timePosition Summary:The Client Support Specialist develops a relationship with the customer addressing their system needs by understanding the customer’s current business processes and helps ensure that their Pro Software configuration meets their business objectives. The customer relationship will exist post-implementation as the Client Support Specialist...
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Inside Sales Specialist
Found in: Appcast Linkedin GBL C2 - 3 weeks ago
Houston, United States Rotork Full timeJob DescriptionThe Inside Sales Specialist role at Rotork will be responsible for preparation of quotes to convert inquiries into orders, day-to-day contact, and support with customers.Reporting to the Inside Sales & Contracts Supervisor, this person will be reviewing customer requests for quotation (RFQ), including technical and commercial specifications,...
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Inside Sales Specialist
6 days ago
Houston, United States Rotork Full timeJob DescriptionJob DescriptionJob DescriptionThe Inside Sales Specialist role at Rotork will be responsible for preparation of quotes to convert inquiries into orders, day-to-day contact, and support with customers.Reporting to the Inside Sales & Contracts Supervisor, this person will be reviewing customer requests for quotation (RFQ), including technical...
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Inside Sales Specialist
3 weeks ago
Houston, United States Rotork Full timeJob DescriptionThe Inside Sales Specialist role at Rotork will be responsible for preparation of quotes to convert inquiries into orders, day-to-day contact, and support with customers.Reporting to the Inside Sales & Contracts Supervisor, this person will be reviewing customer requests for quotation (RFQ), including technical and commercial specifications,...
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Sales Lead Generation Specialist
3 weeks ago
Houston, United States BERGER HOME SERVICES LLC Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryEmployee discountsPaid time off Company: Gutters by Berger Home ServicesLocation: Houston, TxAbout Us:Gutters by Berger Home Services is a trusted provider of high-quality gutter solutions for homeowners in [Location]. With a commitment to excellence and customer satisfaction,...
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Surgical Sales
3 weeks ago
Houston, United States Medsurg Sales Staffing Full timeJob DescriptionJob DescriptionDescription: A major fortune 500 medical device manufacturer is looking to fill a "Sales Representative" position. Top ranking territory open due to promotion. Unlimited commission plan plus bonuses, kickers and contests. All work related expenses are covered by the company. Extensive healthcare and retirement benefits packages....
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Senior Living Regional Sales Specialist
2 days ago
Houston, United States Tarantino Properties, Inc. Full timeAt Tarantino, we build success on a foundation of attentive and dignified caregiving. Weve developed senior care communities that thrive in competitive markets by combining smart management and marketing practices with a compassionate approach. Tara Sales Specialist, Sales Director, Specialist, Regional, Senior, Sales, Property Management
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Marketing campaigns specialist
6 days ago
Houston, United States CareerBuilder Full timeAn industry leading retail company is seeking a Marketing campaigns specialist. This is a long term conract role. Qualified candidates will have similar experience to the following: Qualifications Creation of marketing campaigns in the retail or ecommerce space Has experience with personalized campaigns Proficient in Excel Work with cross-functional teams...