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Customer Service Support Representative WFH
4 months ago
Industry: Healthcare Company in the Medical Laboratory Testing space Why Consider This Job Opportunity
Competitive pay and benefits package
Opportunity for career advancement within the company
Positive work environment with a focus on diversity and inclusion
Flexible work-from-home schedule
Supportive management team
What To Expect (Job Responsibilities)
Act as a liaison between the company's branches or regional laboratories and customers, addressing inquiries and resolving problems
Conduct research, troubleshoot issues, and provide solutions to customer problems
Perform various administrative and clerical tasks such as payroll, paternity testing, billing, data entry, and phlebotomy
Answer phone calls, maintain logs and records, and utilize organizational skills
Train employees and utilize computerized databases for data management
What Is Required (Qualifications)
High School Diploma or equivalent
1-3 years of relevant experience
Strong written and verbal communication skills
Proficiency with numbers and ability to research information
Time management skills and ability to maintain organizational records
How To Stand Out (Preferred Qualifications)
Certification or licensure in a related field
Additional years of experience in customer service or administrative roles
Familiarity with medical laboratory testing processes and terminology
Advanced computer skills and experience with database management
#Healthcare #MedicalLaboratoryTesting #CustomerService #AdministrativeSupport #RemoteWorkAt Talentify, we prioritize respecting candidate privacy and championing equal-opportunity employment. Central to our mission is partnering only with companies that echo this commitment. We strive to foster a fair, transparent, and secure hiring environment for all. Should you encounter any employer not adhering to these principles, please bring it to our attention immediately.Talentify isn't the EOR for this position. Instead, our role in this specific opportunity is to link outstanding candidates with a top-tier employer.Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.
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