Loan Officer Assistant

4 weeks ago

Roswell, United States NewRez LLC Full time
Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.

Responsibilities:

Principal Duties
  • Sell loan products offered by New Penn Financial, llc
  • Contact prospective clients to develop and maintain referral sources.
  • Meet with prospective clients at outside locations such as a client's home.
  • Make in-person calls on real estate agents, financial advisors and other potential referral sources to develop borrower leads.
  • Engage in marketing and promotional activities in support of your own sales.
  • Meet monthly minimum personal production goals (3 units)
  • Take mortgage loan applications and prepare effective loan proposals:
    • Determine a consumer's needs and offer the appropriate product
    • Originate loans for appropriate amounts, rates, and terms that comply with NPF's program guidelines
  • Provide consumers with a superior level of customer service:
    • Quickly and accurately answer all customer inquiries in a professional manner.
    • Obtain all information deemed necessary to process loan requests in a timely manner, including but not limited to credit reports, income verification, appraisals, lien searches, etc. Analyze the information and provide insight where appropriate.
    • Provide assistance to applicants and solve all problems that may arise between application and settlement
  • Stay informed of developing trends in the mortgage industry
  • Attend/assist with scheduled meetings, training sessions and courses
  • Maintain compliance with all industry-specific federal and state licensed activity requirements and New Penn Financial's Code of Conduct
Principal Customers of the Position
  • Internal Customers: Underwriting, Processing, Closing, Quality Assurance, Vendor Coordination, and Secondary Marketing
  • External Customer: The Borrower(s)
Qualifications:

Education and Experience Requirements
  • Must qualify for and obtain state licensure in the states where New Penn Financial does business; mortgage licensure requires a good credit score, no tax liens and a clean criminal background check
  • Minimum successful 3 years mortgage loan origination experience
  • 2 year college degree preferred (or equivalent experience)
  • Proven sales skills and leadership abilities
Knowledge, Skill and Ability Requirements
  • Ability to quickly connect with people in an outgoing, friendly manner
  • Persuasive, selling communication skills
  • Strong sense of responsibility for completing work quickly and accurately
  • Ability to handle faster-than-average pace of activities
  • Detail-orientation with efficient focus on work activities
  • Careful decision-making skill with ability to avoid mistakes
  • Ability to delegate in a positive style with thorough follow up skills
  • Excellent oral, written, listening, and organizational skills
  • Basic computer skills
  • Ability to work independently

New Penn Financial, LLC is an Equal Opportunity Employer and Equal Opportunity Lender.

Company Perks:
•15 Paid Time Off (PTO) days and 18 after 1st anniversary
•9 Paid Holidays
•Casual Workplace
•Employee Engagement Activities

Company Benefits:
•Medical (including Health Savings Account & Flexible Savings Account)
•Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match - Employee Assistance Plan

•Performance-based Incentives
•Pet Insurance

•Advancement Opportunities

Newrez NOW:

•Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
•1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
•Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

•Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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