Customer Experience Specialist
2 weeks ago
Location:LAS VEGAS,NV,United States
Posting Start Date: Jan 10, 2024
Posting End Date: Ongoing
Location:
Las Vegas , NV, United States (Onsite)
Starting Salary:
$17.29/hour
Branch:
Airports North America
Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation
Air Canada, recently ranked Best Airline in North America, is currently looking for a Customer Experience Specialist at the Las Vegas Airport. The current salary is $17.29/hr as per the collective agreement.
Responsibilities:
Provide customer service/experience
Check in Passengers, issue boarding pass, seat selection and verify immigration documentation
Check in baggage - ensure Company regulations regarding size/weight are complied with collect excess charges
Make reservations
Provide passengers with relevant information, including Customs and Immigration requirements
Coordinate the boarding of passengers onto the aircraft:
Ensure safety procedures are followed
Monitor carry-on baggage
Assist passengers as required
Handle disruptions, irate passengers/oversells and those affected by irregular operations
Handle VIP's where applicable or no Concierge
Assist physically challenged passengers ensuring that all DOT regulations, accommodating all needs.
Handle and account for documents in accordance with Company regulations.
May be required to service First Class Lounge to provide check in, information assistance etc. to passengers.
Update records in PSS as required to ensure proper processing of passengers at next point of contact.
Maintain all Company standards including Uniform.
In the absence of Manager or Lead Customer Service Agents make, carry out and document decisions necessary to ensure the efficient operation of the work unit and protect Company interests
Ensure that all necessary supplies and material are on hand in sufficient quantity
Collect and compile statistical data
Qualifications
Must have an ability to use tact, good judgement and initiative;
Must be capable of expressing self in a clear and pleasant manner;
Ability to work under pressure with a minimum of supervision;
Must wear Company uniform as prescribed and conform to Company grooming standards;
Must be able to stand for extended period of time;
Must, after training, be able to efficiently use the Company's automated reservations, ticketing and baggage tracing systems;
Must be able to lift seventy (70) lbs unaided;
Must maintain an acceptable attendance record;
Must be able to work shift work including irregular shifts and overtime when required/directed.
Customs Seal
required
and is subject to approval by U.S. Customs and Border Protection and/or third-party equivalent.
Security clearance and USCBP clearance
required
.
Special Requirements
Required to wear Company provided hearing protection when working in designated high noise areas.
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibly of the candidates applying for this position.
Linguistic Requirements
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.
Air Canada thanks all candidates for their interest; however only those selected to continue in the process will be contacted.
Indicates an external site which may not meet accessibility guidelines.
#J-18808-Ljbffr
-
Cybersecurity Specialist
1 week ago
Nevada, United States CareerBuilder Full timeCybersecurity Specialist Spectrum is seeking highly qualified Cybersecurity Specialist to support our customer at Creech AFB, NV. In this role you will advise and assist the customer with operational test planning, execution, data analysis and reporting. Key Roles and Responsibilities: Provide technical guidance, data analysis, reporting, and coordination...
-
Guest Care Specialist
2 weeks ago
Henderson, Nevada, United States Tire Choice Auto Service Centers Full timeJob Description The Guest Care Specialist role is full time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care...
-
Walmart Retail Specialist
2 weeks ago
Nevada, United States Premium Retail Services Full timeAs a Retail Specialist at Premium, you'll ensure Premium's client brands stand out at Walmart stores by driving product availabilityYour efforts executing retail merchandising activities will connect customers with the brands they love in one of the largest retailers in the worldWhat's in it for you? Flexible schedule, Monday-Friday You'll merchandise...
-
Billing Specialist
5 days ago
Las Vegas, Nevada, United States Lewis Brisbois Full timeOverview: The Las Vegas office is seeking a Billing Specialist with legal experience. The Billing Specialist will have excellent communication skills and a high level of professional service to clients, management, attorneys and other staff in order to effectively, efficiently and successfully administer monthly billing, and research, respond to and resolve...
-
Operations Support Specialist/Janitor
5 days ago
Nevada, United States University of Western States Full time** Operations Support Specialist/Janitor** **Job Category****:** Facilities **Requisition Number****:** OPERA001294 Showing 1 location Position Name Operations Support Specialist/Janitor **2.** **POSITION SUMMARY** This position will serve 90% of their role as custodians, and 10% of their role as a maintenance assistant. Maintain a clean and operationally...
-
Cybersecurity Specialist
4 weeks ago
Indian Springs, Nevada, United States Spectrum Comm Inc Full timeCybersecurity Specialist Spectrum is seeking highly qualified Cybersecurity Specialist to support our customer at Creech AFB, NV. In this role you will advise and assist the customer with operational test planning, execution, data analysis and reporting. Key Roles and Responsibilities: Provide technical guidance, data analysis, reporting, and...
-
Customer Service Assistant-Continuous Post
3 days ago
Nevada, United States Southern Illinois University Full timeTitle: Customer Service Assistant-Continuous Post (SEP 2021) Minimum Qualifications: 1. High school graduation or equivalent 2. Any combination totaling 18 months from the following categories: A. Responsible work experience in customer services, public relations, office administration, business and financial operations, healthcare administration or other...
-
Guest Care Specialist
2 weeks ago
Las Vegas, Nevada, United States Tire Choice Auto Service Centers Full timeJob Description Position Summary: You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering...
-
Injury Prevention Specialist
4 weeks ago
Sparks, Nevada, United States ATI Physical Therapy Full timeOverview: Title: Injury Prevention Specialist Location: Sparks, NV Status: Full-time Hours: Monday - Friday 5am-1:30pm and other days that are 9:30am-6pm during the week. Early Intervention Specialist (EIS II) can assist the client with industrial/office ergonomics and jobsite...
-
Financial Systems Training Specialist
2 weeks ago
Las Vegas, Nevada, United States Lewis Brisbois Full timeOverview: The Las Vegas, NV office is seeking an experienced Financial Systems Training Specialist to provide hands-on training and development assistance for users on the variety of tools maintained in the Billing/Finance/Accounting areas. Products include: LawTime/Aderant, eBilling sites, Timekeeping, Paperless Prebills, Iridium Dashboards, Iridium...
-
Specialist, Onboarding
4 weeks ago
Las Vegas, Nevada, United States Resorts World Las Vegas Full timeOverview: Our Culture: At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of...
-
Specialist - Digital Marketing
1 week ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Description Wynn Resorts is in search of a talented Digital Marketing Specialist to become a part of our Marketing Department. As the Digital Marketing Specialist, you will take charge of overseeing acquisition email marketing campaigns and collaborate closely with external agencies to execute paid social media strategies. Your primary goal will be to...
-
Specialist - Digital Marketing
4 days ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Description Wynn Resorts is in search of a talented Digital Marketing Specialist to become a part of our Marketing Department. As the Digital Marketing Specialist, you will take charge of overseeing acquisition email marketing campaigns and collaborate closely with external agencies to execute paid social media strategies. Your primary goal will be to...
-
Specialist - Title 31
1 month ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Description Title 31 Compliance Specialist is responsible for conducting reviews and analysis of customers’ cash and cash related transactions in the casino systems; reporting transactions according to the FINCEN BSA guidance and requirements. Job Responsibilities Review cash transactions; create and review Currency Transaction Reports. Review...
-
Casino Telemarketing Specialist
4 weeks ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Description The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal...
-
Senior Underwriter, Private Commercial ML
3 weeks ago
Nevada, United States Argo AI Full timeArgo Group US currently has a challenging opportunity for a Senior Underwriter . The primary purpose of this position is to actively participate in the production underwriting, marketing and processing of our private commercial line of business. Responsibilities may also include participating in special projects and mentoring less experienced staff. This is...
-
Human Resource Specialist
2 weeks ago
Reno, Nevada, United States Sodexo Full timeUnit Description: Do you have a passion for helping others? Sodexo is seeking a Human Resources Specialist to join our food service team at Renown Regional Medical Center, located in Reno, NV. Renown Health is the region’s only Level II Trauma Center, serving over 1 million people and 100,000 square miles. Renown offers desperately needed...
-
Renewable Energy NEPA Compliance Specialist
4 weeks ago
Reno, Nevada, United States AECOM Full timeJob Description AECOM is searching for an experienced Renewable Energy NEPA Compliance Specialist to support compliance efforts for renewable energy and transmission line projects on federal lands. The ideal candidate will demonstrate experience in contributing to and leading complex environmental studies and permitting efforts for renewable energy...
-
Internet Sales Specialist
4 weeks ago
Las Vegas, Nevada, United States RideNow Powersports Full timeRideNow Powersports on Rancho is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the...
-
Internet Sales Specialist-Ridenow Boulder
4 weeks ago
Las Vegas, Nevada, United States RideNow Powersports Full timeRideNow Powersports on Boulder is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the...