Guest Care Specialist
2 weeks ago
Position Summary:
You are responsible for providing a superior Guest Care experience and assisting in driving sales of automotive repair services and tires. This position is expected to contribute the growth of the business through strong sales presentations to our guest and product and service knowledge. You must be comfortable answering the phone, inviting guest into our store, and making guests feel welcome during their visit.
Starting Pay $17.00 Per Hour
Duties & Responsibilities:
Successfully complete Monro's training program to enable Guest Care Specialist to execute the Monro selling process.
First point of contact for customers on the phone and in the store. Responsible for engaging customers, scheduling appointments, building trust, understanding needs, communicating processes and timelines, and presenting needed services following the Monro selling process. Responsible for the organization and productivity of the service business through estimate and invoice transactions.
Under the direction of management, assists in various aspects of customer care, work order completion and register assistance, facility maintenance, and outside purchase ordering.
This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.
Follow all policies and procedures related to cash, credit, check, refund and return policies. Works with the management team to react to customer service issues, customer complaints, and/or business opportunities.
Able to understand and effectively communicate all products and services Monro offers to customers.
Partner with Management to produce a safe and health work environment that complies with all local, state, and federal laws, as well as with company policies and procedures.
Maintain an organized and neat customer waiting area.
Other duties as assigned.
-
Guest Care Specialist
7 days ago
North Las Vegas, United States Tire Choice Auto Service Centers Full timeJob Description The Guest Care Specialist role is full time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care...
-
Guest Care Specialist
2 weeks ago
Henderson, Nevada, United States Tire Choice Auto Service Centers Full timeJob Description The Guest Care Specialist role is full time and is an hourly position based upon needs of the business. The Guest Care Specialist is a key holder for the store and serves as the manager on duty (MOD) in the absence of the Store Manager, or when demand requires it. The Guest Care Specialist is expected to provide a superior Guest Care...
-
Guest Services Specialist
1 week ago
Las Vegas, United States MGM Resorts International Full timeBecome one of the stars behind the S. H. O. W. and become part of the worlds most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE: As a Front Guest Services Representative, you will we Guest Service, Specialist, Guest, Retail, Hotel
-
Guest Engagement Specialist
1 week ago
Las Vegas, United States Trump International Hotel Las Vegas Full timeThe Guest Engagement Specialist will utilize excellent communication skills, extensive brand knowledge, persuasive sales ability, and luxury service standards during interactions with future & current guests while booking customized hotel reservation Reservation Agent, Specialist, Engagement, Guest, Reservations, Agent
-
Casino Telemarketing Specialist
3 weeks ago
Las Vegas, Nevada, United States Wynn Las Vegas Full timeJob Description The Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and personalized service. The ideal...
-
Guest Relations Specialist
4 weeks ago
Las Vegas, Nevada, United States MGM Resorts International Full timeBecome one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.PRIMARY PURPOSE:As a Guest Relations Specialist, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you...
-
Specialist, Horticulture
2 weeks ago
Las Vegas, Nevada, United States Resorts World Las Vegas Full timeOverview: Summary Statement: It is the primary responsibility of the Horticulture Specialist to perform horticultural operations for installation, maintenance, and improvement of landscaped areas throughout the exterior and interior of the property. There will be a heavy emphasis on interior plants, design, and maintenance. Job will be 70% interior...
-
Guest Services Specialist
1 week ago
Las Vegas, United States MGM Resorts Full timeBecome one of the stars behind the S.H.O.W. and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE: As a Front Guest Services Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create...
-
Guest Services Specialist
7 days ago
Las Vegas, United States MGM Resorts International Full timeBecome one of the stars behind the S.H.O.W. and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race. PRIMARY PURPOSE: As a Front Guest Services Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create...
-
Specialist, Onboarding
4 weeks ago
Las Vegas, Nevada, United States Resorts World Las Vegas Full timeOverview: Our Culture: At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of...
-
Internet Sales Specialist
4 weeks ago
Las Vegas, Nevada, United States RideNow Powersports Full timeRideNow Powersports on Rancho is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the...
-
Internet Sales Specialist-Ridenow Boulder
4 weeks ago
Las Vegas, Nevada, United States RideNow Powersports Full timeRideNow Powersports on Boulder is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the...
-
Internet Sales Specialist
3 weeks ago
Las Vegas, Nevada, United States RideNow Powersports Full timeSinCity Indian is seeking a positive and energetic Internet Sales Specialist to delight our guests, convert leads, and drive customer loyalty! If you are an exceptional listener, an ace on the phone, and have handled internet sales leads, we want to talk to you! Throw in a passion for motorcycles and powersports and you may just be the perfect fit for this...
-
Guest Service Representative
4 weeks ago
Las Vegas, United States Maverick Helicopters, Inc Full timeJob DescriptionJob DescriptionFull Time PositionsSchedule Varies$14.00 an hour plus commission on direct bookingsPOSITION SUMMARY The primary duties of the guest service representative is to assist guests with the check-in process for their Helicopter tour, and accommodate guests in an attentive, courteous and friendly manner. ESSENTIAL FUNCTIONS Reasonable...
-
Assistant Guest Service Manager
2 weeks ago
Las Vegas, United States Thechateaulakelaquinta Full time** Position Description** **Assistant Guest Service Manager** Location **Tahiti Village** City/State **Las Vegas, NV** **Job Brief** This position would support property, department management and staff ensuring the delivery of exceptional guest experience to drive internal employee engagement and increase revenue. Creates a secondary leader, when management...
-
Casino Telemarketing Specialist
6 days ago
Las Vegas, United States Wynn Las Vegas Full timeJob DescriptionJob DescriptionJob DescriptionThe Casino Telemarketing Specialist will be responsible for the strategic outreach to qualified casino guests via telemarketing outbound calls, converting conversations into booked room reservations. The Casino Telemarketing Specialist will constantly strive to exceed guest expectations through gracious and...
-
Specialist, Horticulture
7 days ago
Las Vegas, United States Resorts World Las Vegas Full timeOverview: Summary Statement: It is the primary responsibility of the Horticulture Specialist to perform horticultural operations for installation, maintenance, and improvement of landscaped areas throughout the exterior and interior of the property. There will be a heavy emphasis on interior plants, design, and maintenance. Job will be 70% interior and 30%...
-
Client Service Specialist
2 weeks ago
Las Vegas, United States NurseCore Full timeJob DescriptionJob DescriptionClient Service Specialist – Home CareNurseCore is seeking a Client Service Specialist – Home Care for our Las Vegas office. As a national leader in home care services, we offer competitive compensation and the chance to build a rewarding and fulfilling career. If you’re motivated, enthusiastic and have experience in a...
-
To Go Specialist
3 weeks ago
Las Vegas, NV, United States Yard House Full timeFor this position, pay will be variable by location - See additional job details and benefits below Our To Go Specialists are food experts who are dedicated to providing To Go Service that goes the extra yard. They are responsible for delivering friendly, accurate, sanitary and timely To Go Service so that our guests can enjoy our house in the comfort of...
-
Guest Service Ambassador
1 week ago
Las Vegas, United States Virgin Hotels Full timeJob DescriptionYOUR MISSION (The Job Description): The Guest Service Ambassador will play an important role as the first face the customers see! They need to be welcoming and able to help them get checked in with the Front Desk team. The Guest Service Ambassador will be responsible for taking care of the customers' vehicles and luggage, Ensuring that their...