Account Director, Client Experience

3 weeks ago


Chicago, United States Weber Shandwick Full time

Account Director, Client Experience We are looking for a strong Account Director for the Consumer Practice in Chicago who can lead multi-channel campaigns to success, coach team members and bring to life some of the best in-culture ideas.Are you a candidate with a passion for working in food, beverage and lifestyle, who is obsessed with studying the current media landscape and how stories travel across channels, then this role is for you. Critical Thinking: Has intellectual curiosity, creativity and critical thinking skills; is able to connect the dots and evaluate opportunities strategically to ensure they break through and deliver on client goalsEarned-First Storytelling: Understands the elements that make a story exciting, what brands are doing in the press and on social platforms, and what they should do nextCommunication: Speaks, writes and edits succinctly and in a compelling mannerLeadership: Experience and a love for leading a team of other curious colleagues, clients and agency partners to execute flawlessly and to the highest quality standardsClient Service: A record of exceptional client service with the ability to counsel and interact effectively with senior management at client organizationsManagement: Strong project management skills with the ability to ensure the team creates and meets deadlines. Works well in a fast pace environmentInterpersonal: Plays nice, whether it's on a team, across geographies or independentlyTechnical: Is familiar with Word, PowerPoint, Excel and Outlook - media databases and social tracking tools are a bonusDetail-Oriented: Has a keen attention to detail and a commitment to delivering clear and precise work, whether it's a client-facing email, a strategic deck, a narrative, a recap report - or even just a SlackSpark: Understands what sets themselves apart. And what is means to do good, impactful workObsession with Culture: A clear understanding of what drives culture, with a passion for tapping into pop culture to reach broad and diverse audiencesFinancial Acumen: Experience managing clients' budgets and allocating agency resources accordinglyWhat We're Looking For: A senior account management expert with a minimum of 6-10 years of experience and a background in consumer, consumer-tech, travel, fashion and/or CPG PRBA or BS in Public Relations, Communications, Journalism or related fieldStrong experience with both large-scale and start-up business environments preferredClient interaction, media relations and industry knowledgeEffective team supervision, mentorship and leadershipExcellent communication/presentation skills; verbal and writtenManagement of earned media campaigns including thought leadership, product launches, earned-first creative campaigns, and moreAbility to counsel senior clients and their executives with flawless earned media strategy and creative storytellingManage clients, team resources and deliverables around major campaigns and programs. Can integrate earned media strategy seamlessly with digital, social and paidExperience in new business development and organic business growth efforts in support of new business pitchesThe Weber Shandwick Collective recognizes that your health and wellbeing are a priority. This is why we offer a full suite of benefits including:MedicalDentalVision401k (with employer match)Tuition ReimbursementJuice Money - $60 monthly reimbursement to be used towards purchases that nourish your health, mind, body, and soulMyDays - Flexible holiday schedules Short-Term Disability Paid Employee Family Leave Family Building BenefitWeber Shandwick is proud to be an Equal Opportunity/Affirmative Action employer. Weber Shandwick recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status or citizenship status.#LI-JP1 We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors; rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.


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