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Systems Support Specialist

2 months ago

Newark, United States Cepheid Full time

**Systems Support Specialist**

Cepheid Location Newark, California, United States of America Category Information Technology Job Id R1198398 Our career site no longer supports applications submitted via Internet Explorer. For a better experience, we recommend using Chrome, Firefox, Edge, or Safari. Thank you.

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By submitting your application, you agree to the above.

JOB DESCRIPTION At Cepheid, we are passionate about improving health care through fast, accurate diagnostic testing. Our mission drives us, every moment of every day, as we develop scalable, groundbreaking solutions to solve the worlds most complex health challenges. Our associates are involved in every stage of molecular diagnostics, from ideation to development and delivery of testing advancements that improve patient outcomes across a range of settings. As a member of our team, you can make an immediate, measurable impact on a global scale, within an environment that fosters career growth and development.

Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, were working at the pace of change on diagnostic tools that address the worlds biggest health challenges, driven by knowing that behind every test there is a patient waiting.

Learn about the which makes everything possible.

Night Shift : Monday - Friday 8 pm - 5 pm or 9 pm - 6 am.

**ESSENTIAL JOB RESPONSIBILITIES:**

* Acts as Subject Matter Expert (SME) for front line ERP support for stockroom operations

* Resolves low/mid-level user issues with SAP Technical, Security, and Basis teams

* Assists with the execution of User Acceptance Testing (UAT)

* Solve complex problems; takes a new perspective on existing ERP solutions; exercises judgment based on the analysis of multiple sources of information

* Utilizes SAP skills to assist business operations and informal training

* Will support the business with expediting priority parts and managing a high priority list tracker

* Ensure production requests are executed properly and in a timely manner. This involves partnering with cross-functional groups such as Quality, Production, and the Materials teams

* Coordinate timely execution of material being returned due to a Non-conformance

* General material transactions in SAP under the direction of the Planning department.

* Develop necessary records, dashboards, and excel files to ensure efficient operations of job function, and report progress

* Assist in tracking shortages on open TOs, and proactively working with cross-department partners to ensure material flows through the process unimpeded

* Support inventory management related activities. This includes data mining for transaction history, periodic counts of production floor inventory with quantity discrepancies

* May assist in order processing and other duties as assigned

**Training Responsibilities: (REQUIRED)**

* Complete all assigned and required training satisfactorily and on time

**MINIMUM REQUIREMENTS:**

**Education and Experience:**

* High school degree (or equivalent experience) with 2-4 years of related work experience or

* AA or Technical Trade Degree with 1-2 years of work experience.

**Knowledge and skills:**

* Establishing and maintaining effective working relationships with cross functional partners in multiple departments required

* Solid written and verbal communication and presentation skills

* Ability to translate and simplify problems of considerable scope and complexity into manageable tasks with measurable requirements

* Must be highly organized with the ability to manage multiple projects/tasks simultaneously and effectively prioritize tasks

* Must be able to work in a high paced ever-changing dynamic environment

**Physical requirements/abilities:**

* Ability to lift up to 50 pounds.

* Ability to operate warehouse equipment including but not limited to forklift and pallet jack.

**PREFERRED REQUIREMENTS:**

* Skills in Microsoft Office.

* DBS knowledge

* Proficiency in Microsoft Outlook, Word, Excel and SAP is a plus

Cepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether its a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at .

When you join us, youll also be joining Danahers global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, youll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available .

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us at applyassistance@danaher.com to request accommodation.

If youve ever wondered whats within you, theres no better time to find out.

Location JiangSu, China Category Information Technology Posted Date 03/02/2022 **Your Privacy**